Choose Your Own Contractors With This Home Warranty

Real Estate Broker/Owner with Select Properties of Fayetteville, LLC NC 226467

Home warranties are wonderful budget-saving plans to help cover the expense of repair of some of a home's major components when they fail. Unlike hazard homeowner's insurance policies, home warranties do not cover catastrophic losses but do cover some pretty important components of your home that can possibly have a drastic impact on your budget if you're not financially able to cover them were they to break down.

When selling a home, most sellers offer the new buyer 12 month home warranty coverage which can be renewed by the buyer at the end of the initial 12 month period.

While very helpful, home warranties have often been a great source of frustration for homeowners.

A growing sentiment among frustrated and dissatisfied homeowners is that the home warranty companies are reluctant to approve item replacements that may be costly, even if it appears that it may be necessary. The complaints have been that the warranty companies only want to do whatever will require the least outlay of funds and they have "trained" the contractors they have contracted with to work to that end. Sometimes, that may have resulted in repairs over repairs on an item that shouldRepairman/Contractor width="121">have been replaced. 

I personally have not had those problems with the home warranty company I have had on my house for the past 7 years but I do hear from a great number of my clients who have this very complaint.

Enter America's Preferred Home Warranty. This company apparently has been around for some time but it just became part of the Fayetteville, NC real estate scene very recently. It is a Keller Williams Realty approved vendor and actually works very well with our company though it is used by any and all other franchises and companies.

AC UnitWhat makes America's Preferred Home Warranty different is that the homeowner has the freedom to choose their own contractors. Yes, that's right! Freedom of choice!  When the homeowner has an issue, they call the company and tell them who they want to call to make the repair. The home warranty company contacts the contractor and approves the repair. The contractor makes the visit, makes the determination as to what needs to happen to solve the problem (they are not working for the warranty company so they are free to diagnose the problem and recommend the true solution) and they get paid right over the phone if they can take credit card payments.

My clients are loving this idea!! All my clients have chosen this warranty since it was introduced to our market center in Fayetteville, NC.

The coverage is the same, if not better, in certain areas than the other warranties my clients have had and for $410 you still get the $55 service fee. Others I have used in the past charge a higher base price if you choose the lower service fee.

Of course, the true test of a home warranty plan is its responsiveness to client concerns and satisfaction. We've not been using America's Preferred Home Warranty long enough to know for certain how it consistently handles claims but if they keep their word and provide the service they promise, they may come to won a great share of the home warranty market.

Comments (2)

Dan Edward Phillips
Dan Edward Phillips - Eureka, CA
Realtor and Broker/Owner

Hi Julissa,  Very good post, interesting idea, keep us updated on their performance.

Jul 14, 2010 05:31 PM
Greg Nino
RE/MAX Compass - Houston, TX
Houston, Texas

Look at those props you gave them!!

Jul 14, 2010 08:22 PM