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If Social Networking isn't SAVING you time...you're doing it wrong.

By
Services for Real Estate Pros with Roost

I hear this all the time from people who are concerned about Social Networking as a marketing vehicle - "you can just waste so much time with Facebook."

To me, that is a clear signal of someone who is not managing their use of that incredibly powerful referral generation tool effectively.  Yes, we can all get sucked in and spend inordinate amounts of time viewing photos, and so on.  But isn't that true of the web in general?  How about email?  How about the phone? Basically all technology tools that give you access to content and communication have the potential to be a time suck.

The other way to look at Facebook is as a tool that allows you to save time doing two things:

a) Very quickly and efficiently stay in touch with folks in your existing network - Facebook provides you with countless opportunities to reach out and stay top of mind (photos to comment on, congratulations to offer, comments to react to and so on) and the beauty is you don't have to have a 15 minute phone conversation every time to do that.  You can engage in seconds with a quick post.  No I'm not suggesting you shouldn't spend time on the phone and in good old fashioned live conversation.  I'm just suggesting that you can be more focused about who you do that with because now you can use FB to carry the load when it comes to doing just enough to stay top of mind.

b) Easily reaching out to new prospects (the best kind...friends of friends) for the first time - Think of the time you spend building your network offline.  You meet people at parties, open houses, the grocery store.  You get to know them, you slowly build a relationship over time.  And eventually if they're thinking of selling or buying they reach out to you or you get lucky.  Again, I'm not saying there's any substitute for that.  But how much wider can you cast your net now with just 30 minutes engaging with friends of friends on Facebook?  That ease of meeting new people is part of what has led to such explosive growth on the platform.

Here are three specific tips for you to help manage your time efficiently and effectively on Facebook:

Tip #1: Put yourself on a program.   Make this a daily regimen.  Here's my suggested one, improve on it and make it your own.

- Carve out 30 minutes for FB referrals sphere building same time every day

- 10 minutes creating 1-2 engaging posts  that are likely to get "liked", commented on or shared by your friends (see my post about EdgeRank for why this is important)

- 10 minutes responding to any comments or messages you've gotten that could even tangentially translate into business (see my final point)

- 10 minutes combing through your friends walls to find conversations, photos, etc (with their friends) where you can interject and get seen in a compelling way

- NOTE: This is very different from personal Facebook consumption.  Why?  Because it's purpose driven.  You are doing these things with an objective in mind to engage as a trusted expert.  This is not your time to play on Facebook.  Are the lines blurry?  Sure.  But deep in your heart, you know the difference.

Tip #2:  Prepare.  Keep your eyes open and be thinking a little bit all the time about content that you can use to create engagement during your FB referral sphere session.  Having these questions, blog posts, news articles, etc tee'd up will allow you to shift some of that 10 minutes to engaging with folks.

Tip #3: Use tools to help.  There are tools out there that will help you be more efficient with your use of Facebook (hint - Roost has one, and will be making a big announcement in the next couple of weeks about how it's going to help you be even more efficient with your time).

Share your thoughts.  What works and doesn't work for you in being efficient on Facebook?

Show All Comments Sort:
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

I love your post Alex.  Facebook is a GOLD MINE.  I spend more time on it than you suggest, but mostly in the evenings.  I average about 3-5 new clients a week from my Facebook ventures.  90% fun, goofy, me just being me, and then once in a while I slip in a real estate reference.  I am sure that most of my 2,500 contacts on there know I am a Realtor.  Thanks for the great blog!

Jul 21, 2010 01:32 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Alex welcome to ActiveRain and yes, everything works best when we plan our work and work our plan.  It may not seem much like work, but those who want to incorporate Facebook, Twitter and other networking sites into their strategy, a plan should definitely be in place.

Jul 21, 2010 01:56 AM
Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®

I spend way more time on fb than I should. I like the idea of 30 minutes BEFORE I go to work for business and if I want to play.. I think I'll save that time for the evenings! My friends know that I am a REALTOR®, so mostly I post personal and have fun. Every once and awhile I will post some links individual listing websites. 

Jul 21, 2010 02:02 AM
Patricia Aulson
BERKSHIRE HATHAWAY HOME SERVICES Verani Realty NH Real Estate - Exeter, NH
Realtor - Portsmouth NH Homes-Hampton NH Homes

I don't do facebook/ it doesn't do it for me!  I do AR only and each day go in do my comments, blogs, etc and I'm done.

Patricia

Jul 21, 2010 02:14 AM
Glenn Roberts
Retired - Seattle, WA

Facebook plays a small but important roll in keeping acquaintances informed on where to turn in case of a need to buy or sell. A consistent, light touch communication. Active Rain is the bomb.

Jul 21, 2010 02:51 AM
Lydia Puller, Realtor
Vanguard Properties - San Francisco, CA
Homes for Sale in San Francisco, Marin & East Bay

I have Roost on my FB page, not sure how it's helping me directly but its a page that is strictly real estate related and folks can search properties from that page so that's always good. 

I was a bit stumped as to how FB and Twitter could help my business and so didnt use either of them for so long but I recently installed TweetDeck and find that I can quickly touch base with everyone and write a quick post and forward it both to FB and Twitter. I also post my AR posts to both with a link from bit.ly.  I am learning more but would like to find out how I can be MORE effective on the business side and start to get referrals.

Post #17 says its a goldmine for them, post #22 also says they got clients and closings from FB...I'd like to know what you are doing or rather what you are posting that brings in the leads.

Jul 21, 2010 03:25 AM
Lennar Chicago
Lennar Chicago - Chicago, IL

GREAT Post!

Jul 21, 2010 03:39 AM
Dee Bundy
Fort Collins Realtor @ C3 Real Estate Solutions - Fort Collins, CO
Helping You Make Colorado "Home"

Alex - I couldn't agree more with your post and follow a very similar strategy (although I admittedly stray from time to time when I'm procrastinating).  FB is a great way for me to keep people engaged with what is going on in my life (same with twitter updates) and it provides an excellent method of staying active in their lives both online and via phone.

To answer Terry (#5) - I never ask for a facebook profile if I know their name.  Just search for their name and city, then send them both an invitation to be friends and a nice follow-up message.

Jul 21, 2010 04:33 AM
Mario Jannatpour
RE/MAX Alliance in Louisville, Colorado - Louisville, CO
Author of the Book, "The Honest Real Estate Agent"

Good info!  Thanks a lot---Mario

Jul 21, 2010 04:36 AM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

On initial conversations with a buyer or seller, it is becoming part of the phone number, email, and now Facebook info data I am collecting.

Jul 21, 2010 04:36 AM
Ilyce Glink
Think Glink Media - Chicago, IL
Best-selling author, award-winning TV/radio host.

Social networking should be done to enhance what you are doing in the office (brag about new deals, post new stories, etc) not something that is used to distract from your work.  I think that is the biggest hurdle for people to jump.

Once you start seeing social media as another aspect of your business and an extension of your professional life, you are less apt to spend hours checking up on celebrity Tweets and looking at pictures on Facebook.

Jul 21, 2010 05:02 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

I love that social networking is not only time-saving but cost-efficient.  It beats running an ad in a newspaper or sitting at an open house for 2 hours.

Jul 21, 2010 05:06 AM
Speed Equity® Mortgage Acceleration System
Speed Equity® - Olympia, WA
We help your clients Own Their Homes Years Sooner

Great advice Alex. as yo so rightly pointed out, it's all about time management. Thanks.

Jul 21, 2010 05:36 AM
Lesley Wagstaff
Re/Max Results Realty in Vancouver, BC - Coquitlam, BC
For Real Estate and Mortgages

Thank you for the direction.  Every piece of information helps.

Jul 21, 2010 05:40 AM
Alex Chang
Roost - San Francisco, CA

Great comments!  A few ideas they spur for me:

- Create a habit of friending all prospects you meet.  And to Dee's point you can just search for them on FB or Google (I find often that it's easier to find a facebook profile by Googling "facebook.com NAME"

- I totally agree that this is about mindset.  Think of Social Networking as an extension of your professional life is a great comment Ilyce

- For those of you interested in the Roost Toolkit (our version releasing in several weeks will allow you to queue up and schedule posts in FB so you can be super efficient).  Go "Like" the RoostApp page to receive updates on when it becomes available.  It will be free.

Jul 21, 2010 06:02 AM
Leslie Prest
Leslie Prest, Prest Realty, Sales and Rentals in Payson, AZ - Payson, AZ
Owner, Assoc. Broker, Prest Realty, Payson,

I still have many clients who don't even use a computer, much less are on social media. Guess it depends on where you live.

Jul 21, 2010 06:06 AM
Bill Burchard
3B Realty: 951-347-3818, CA - Murrieta, CA
Broker, Realtor, Representing Buyers and Sellers

Thanks for sharing these tips, Alex. I'm new to AR and plan to register with FB, so I'll bookmark your post for future reference.

Jul 21, 2010 08:29 AM
Alia Marie Hazen
REMAX EQUITY GROUP INC - Portland, OR

Not only is it a time saver it is a great way for me to kill time when waiting in a line or for a client to show up.  I would keep a book with me at all times so I kept busy when there was dead time, now I have a fun way to see what friends, clients and family are up to. 

Jul 21, 2010 10:17 AM
Donna Hamaker
Buck & Associates Inc - Arlington, VA

I've noticed that no one has commented on having a separate personal FB account as well as a FB Fan Page for their biz.  I'm active on FB but don't feel comfortable talking real estate in that setting, so am working on getting my Fan Page set up for my biz.  On Twitter I focus specifically on real estate, home and community and that's been very positive.  Alex and others, I'd be curious to have your feedback on this.

Jul 21, 2010 02:13 PM
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

Veryy good tips!     Have bookmarked your post.

Jul 22, 2010 05:50 AM