Phoning it in ... literally!

Real Estate Agent with John Aaroe Group CalBRE 01274989

For only the second time in ten years, I'm closing an escrow during which time I didn't meet the other agent.  Although he was local to the vacant property, he wasn't present at any inspections and all paperwork was handled via electronically.  It was mostly a smooth escrow with a few tense moments regarding the repair request and I have to admit, I liked that there were less people involved but there was a strong sense that the listing agent was detached from the transaction and just doing the minimum necessary to get the deal closed.  Is this OK, or does it border on not servicing the seller adequately?  I also think the agent missed a golden opportunity of making a good impression on my clients, who, after all, are moving into his area!  What do my Active Rain peers think?


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Ken's Home Team LLC. | 360.609.0226 | Portland, OR & Vancouver, WA Real Estate Team
Ken's Home Team LLC. - Vancouver, WA


Not knowing everything, I would say thing seems out of place here, I would need to ask what your expectations are, here in Vancouver what you descrived above is prity much accurate.  I would love to hear what your expetations are..

Jul 21, 2010 06:29 AM #1
Jim Pendleton -mrmortgage

I agree 100%, I go to

Every closing that I can. I've been to thousands of them, it's the right thing to do. I usually get some referrals, which I would miss, if I didn't show up.

I have the respect of my client and the other agents and attorneys also.

And more importantly, I am there to field any of the questions that might arise, which usually leaves a good taste in my client's mouth.


Have a great day,

Jim Pendleton Mr. mortgage

Jul 21, 2010 06:35 AM #3
Rose Osman
John Aaroe Group - Sherman Oaks, CA

Here in sunny California, no attorneys are involved in residential real estate; the buyers and sellers are represented by their respective agents and there is no formal closing when all the parties meet.  If I was representing the seller, even if the property was vacant, I'd want to meet the buyers and be at the home inspection, representing my seller's interests, and be available to answer any questions.  Even though my buyers never met the seller or agent, they had a poor opinion of both based on they way they were treated. Had  the seller or agent been present, it would have humanized the transaction and lessened the animosity that was created through the home inspection repair/credit requests - Rose Osman, John Aaroe Group - 818-634-6388

Jul 21, 2010 01:07 PM #4
Patty Da Silva, Davie, Southwest Ranches Cooper City, Plantation, Weston, REALTOR
BROKER of Green Realty Properties® - 954-667-7253 - Davie, FL
Top Listing Broker

This goes right at the center of being a professional and not only a licensee.

Professionalism and courtesy are not taught in licensing class and it shows. A lot of agents do not practice professionalism, quite honestly, some do not even practice real estate, they just do the absolute minimum to get by, hoping and counting that the agent on the other side of the transaction will pick up the slack.

Jul 23, 2010 01:43 AM #5
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Rose Osman

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