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"And now, the rest of the story" — What does "as is" really mean?

By
Real Estate Agent with HomeSmart Realty West CalBRE #01458572

Contact Jim Frimmer for all your San Diego real estate needsFlowers to soothe the emotionsEvery time I hear, or read, a one-sided story, such as when listening to Fox News or reading some Featured ActiveRain posts, I always think of Paul Harvey and go digging for "the rest of the story"?

Today I'm thinking of Paul Harvey because of Barry Owen's currently Featured Post titled What we have here is a failure to communicate. Flowers to soothe the emotionsThat got me to thinking about how beautiful the English language is, how ugly some people can make it, and how fluent it is as definitions and spellings of phrases and words change over time.

After reading Barry's post, it's painfully obvious that he speaks as a Seller's agent, seeming to forget that there are two sides to a transaction, and each side, to the best of my understanding, has the privilege of negotiating to its own advantage. If the Seller's side "caves in" and accedes to the "demands" of the Buyer's side, doesn't that just mean that the Buyer had a better negotiator? Often it does. However, it could also mean that the Seller's situation has changed, and a Buyer's agent won't know that. In fact, sometimes even the Seller's agent doesn't know that.

Flowers to soothe the emotionsThat's why I think it's advisable not to get emotionally charged up when in the process of negotiating, regardless of which side you are on. Isn't that why the Seller AND Buyer hired real estate agents (and, hopefully, Realtors at that!) to represent them. Agents are not emotionally attached to the property and should be able to keep emotions out of the negotiations.

Even Barry let emotions get into his Featured Post when he said, "Seems every time I get into one of those Twilight Zone negotiations in which I feel like I'm speaking plain English and the other agent is speaking some obscure dialect of Tribal Gibberish...."

Flowers to soothe the emotionsI'd be willing to bet that the negotiations were not in the Twilight Zone and that both agents were speaking plain English. Emotions. Everything that Barry said in his post as a demonstration of how the Buyer's agent was speaking Tribal Gibberish was a very simple negotiation:

  • Seller REALLY wants to sell....
  • [Seller] commences doing the math to see if there's any way to make the deal work at that price.
  • This leads to a congressional special session on the seller's side of the equation involving REALTOR, Lender, Banker, TITLE Company, & perhaps the REALTOR and Seller of the house the Seller intends to buy next.
  • Flowers to soothe the emotionsThe planets align and the Seller with great trepidation figures out that the price will work . . . by a hair . . . BUT there's NO MONEY whatsoever for repairs at this price.
  • Seller ACCEPTS Buyer's "Final Counter" with a VERY clear message that it will be "AS-IS with Seller making NO repairs".
  • Buyer does inspection 5 days later and discovers some things that could use fixin' and knows that she has agreed to buy the property "AS-IS" or terminate the deal based on that inspection.
  • Buyer's agent calls Listing agent and SQUAWKS - Says the Seller should have DISCLOSED these atrocious issues . . . that they are VERY SERIOUS issues and that the Seller will have to deal with issues with ANY future Flowers to soothe the emotionsBuyer . . . and that without question, the world will end with a vortex creating a black hole in the basement of this house if the Seller does not address this frightening material defect.
  • Initially, Listing agent is alarmed and hits the panic button . . . Calls the Seller to see if he knows about this vortex in his basement?????
  • Seller is VERY alarmed and dashes to the basement to SEE this vortex lest it be so advanced that he might need to move his family immediately to safety.
  • Seller sees nothing alarming and cries foul.
  • Seller is now [upset]. . . accepted a low offer and is now seeing the writing on the wall - baited and switched . . . Seller lambasts Listing Agent and Flowers to soothe the emotionshangs up the phone.
  • Listing agent now feels pinched . . . The Seller is [upset]. . . and the Buyer and Buyer's agent is [sic] expecting this "non-problem" to be FIXED.
  • Wait a minute! What's the paper say? "AS-IS"
  • Refreshed, Listing agent calls Buyer's agent with the reminder that "at the agreed upon price, this property is to be sold AS-IS with Seller making no repairs" . . .
  • Does your Buyer want to proceed with this transaction or not? Please send me something IN WRITING no later than the expiration of the Inspection period. We have nothing more to talk about.

Flowers to soothe the emotionsI've only been a real estate agent since May 2005, and I haven't done near as many transactions as a lot of people here at ActiveRain, but there's nothing in that dialogue that I haven't already experienced multiple times.

There is the possibility that the Seller's situation has changed. Perhaps he won a small fortune in the lottery and can now make the requested repairs. Perhaps mom and dad came by and saw how concerned their son was about selling and that things might fall apart, so mom and dad said, "Get the repairs done and we'll pay for them." Both of those are true things that happened to me as a Seller's agent. There's a good possibility that the Seller's agent might not know those things, and there is a GREAT possibility that the Buyer's agent doesn't know those things.

Flowers to soothe the emotionsNow let's look at a couple of things that happened to me as a Buyer's agent on some "as is" properties:

  1. Seller pulled the property off the market because he couldn't afford to do the Section 1 termite repairs.
  2. Seller spent $5,000 making repairs to a flat roof that the home inspector and the roofing contractor said needed repairs.
  3. Seller spent $1,800 replacing an old Zinsco electric panel.

Remember, those were all "as is" properties. Maybe in my naive youth as a real estate agent, I was just a better negotiator.

Flowers to soothe the emotionsAs a last thought, Barry says, "Don't let gibberish trick you into compromising your representation of your client's best interests."

Let's look at that from the Buyer's perspective. Here's my rewording of it: "Don't let gibberish trick you into compromising your representation of your client's best interests." Did you notice that not a single word changed?

 

 

(Pictures have been used to help defuse an emotional issue
and were provided courtesy of Russel Ray Photos
where you can get inexpensive, royalty-free photographs.)

♫♪♫♫♪♫

If you're looking for a great real estate agent in San Diego, well,
let me Google one for you.

I'm available 24/7, so feel free to contact me by phone or email.

Jim Frimmer, Realtor
Century 21 Award Mission Valley
California DRE License #01458572
619-729-5701
jimfrimmer@century21award.com
Mission Valley Condos Information

♪♫♫♫♪

Need an inexpensive photo? Try RusselRayPhotos.com!
Try RusselRayPhotos.com for inexpensive, royalty-free photos.

♫♪♫♫♪♫

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Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Jim, 

I love you repeating the last phrase and how it still fit!  

Great post.  The seller wants to sell, makes sense to give them every opportunity to do so!

All the best, Michelle

Jul 25, 2010 12:22 PM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Absolutely LOVE it Jim!  Great Stuff!  It's all about communication and being professional and listening to each other.  So many times we get worked up and emotional rather than looking at the entire situation.  Once the entire situation is looked at with a objective eye, solutions can be thought of.  That is why our clients hired us by the way!

Thanks for your insight!

Jul 25, 2010 12:46 PM
Sonja Patterson
Keller Williams - BV - College Station, TX
Texas Monthly 5-Star Realtor Recipient for the Hou

Hey Jim!!

You are right, you just never know how things will play out. Just recently closed on a foreclosure representing the buyer.  We asked for something to be fixed (as it would create further damage the longer the property was listed anyway)...and the seller DID fix it. :)  Love Russell's pics as well! Beautiful!!

Jul 25, 2010 01:34 PM
Betina Foreman
WJK Realty - Austin, TX
Realtor, C.N.E., with WJK REALTY

I love the first photo, Pride of Barbados is one of my favorite plants!!

;)

Jul 25, 2010 01:41 PM
Linda Hinson
S & L Properties - Calabash, NC

I've become jaded...no is never no; however, add CNN to one sided news...they all seem to have their own agenda!

Jul 25, 2010 01:48 PM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

I think I was the first to comment on it.  We have only been licensed about the same amount of time.  Does it hurt to try?  NO never.  What is the worse they are going to say if we try?  No?

I try every time.  Sometimes you get it, sometimes you don't.  Trying without emotions involved is usually the best as you mention :) 

Trying doesnt mean for aesthetic reasons like turning purple walls to neutral, trying means to change something from inhabitable to habitable - found after the fact.

I think I have had only one agent fly off the handle when I "tried".

Jul 26, 2010 02:36 AM
Carra Riley & Declan Kenyon
Brokers Guild Cherry Creek Ltd - Westminster, CO
Helping people Transition at all ages!

Jim.....I really enjoyed this post.  The thing to remember is that emotions have no place in negotiations.  People's situations change and so do their motivations - artful negotiations allows you to find what they are.

Jul 26, 2010 03:09 AM
Ty Lacroix
Envelope Real Estate Brokerage Inc - London, ON

Jim: No kidding, there are 2 sides and the rest of the story can be on the 3rd side if there is such a thing.

Ty

Jul 27, 2010 04:14 AM
Jim Frimmer
HomeSmart Realty West - San Diego, CA
Realtor & CDPE, Mission Valley specialist

Hey, everyone!

Thanks for stopping by and commenting.

I've been very busy, but today I'm trying to follow up on these older posts like this one to see if anyone had any questions or if I really need to respond to anyone's comments.

I will read all the comments and respond to any that need a response, but rather than making comments here in my post to each and every one of you, I'll just let everyone know that I have read all the comments and if there are any questions, I'll answer those in comments below this one. Otherwise I'll simply post this comment and then head over to your blogs soon to visit and do some reading and commenting. I hope you'll have a nice welcome mat out for me!

Don't forget to let your cat come out to play with all the other ActiveRain kitties. Your cat-friendly dogs can come, too!

If you need a great cat book, get yourself a copy of Peg Silloway's The Cat Lover's Book of Days.

Hope all is well with everyone.

Jul 28, 2010 05:27 AM