First Impressions Make a Difference

Real Estate Agent with Hot Springs 1st Choice Realty

In today's market with inventory levels so high, it's so important to have your listings shine!  While we believe it's so important to make the most of the first impression when our listings are getting shown, we normally try to go the extra step and prepare many of our vacant listings for the showing agent prior to their arrival.  While there's a team of us with 3 full-time Realtors and an assistant, it does seem to help with this style of practice. 

Today, this practice really seemed to pay off.  This morning, our team received a two hour notice of a noon showing of one of our really nice waterfront condos.  So 30 minutes prior to the showing agent's appointment, our team partner, Debi made a visit to the home and prepped the home  as we often do.  Debi turned all the lights on, opened all blinds to show off the lake view, swept the front porch, and made sure the home was all tidy. 

Shortly after the showing agent and his clients made their visit, Debi called the agent to follow-up on feedback, and also let the agent know that she would be happy to close down the home so he didn't have to worry about it.  The agent's first response was "Wow, I can't believe you did all that just for me and my clients!" He then shared a little more information about his other showings and the difference our prep work made with his clients.  He mentioned that as he showed another condo in the same complex listed by another Realtor, he and his clients walked into a dark condo with all blinds closed and they were not impressed with the other condo.  Then when he and his clients walked into ours, they couldn't believe the difference with the light & airy feel with a huge view of the lake that they immediately noticed the minute they walked in.  He said they absolutely loved our condo and he then raved about all the details of the home. 

This positive feedback made our day, and was a nice reminder that going the extra step really does pay off ... Now, let's keep our fingers crossed that our client is the one that receives the offer!

Posted by


Jeff & Paulia Kennedy and Debi Jones

Hot Springs 1st Choice Realty  -  135 Mall  -  Hot Springs, AR  71913

501.655.6247 Jeff  -  501.276.4446 Debi


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Faina Reinhardt - Manhattan, NY

Jeff, Paulia and Debi,

I am sending you all the positive energy in the world to get this deal done.  Often times going an extra mile pays off, and if not immediately, at least in shows that you care and have an utmost respect for yourself and others.  

Jul 27, 2010 12:06 PM #1
Li Read
Sea to Sky Premier Properties (Salt Spring) - Salt Spring Island, BC
Caring expertise...knowledge for you!

You are clearly a great team!

Jul 27, 2010 01:24 PM #2
Jeff and Paulia Kennedy
Hot Springs 1st Choice Realty - Hot Springs, AR

Thanks so much Faina & Li!

Jul 27, 2010 02:10 PM #3
Linda D. Pufford
Stage with Divine Style - Home Staging - Novato, CA
ASPM, Marin/Sonoma Home Stager

Everything you can do to set your listings above the others certainly pays off for everyone...The seller, the Realtors and the buyers.  All the best with the sell on this one.

Jul 28, 2010 08:55 PM #4
Bill Saunders, Realtor®
Meyers Realty - Hot Springs, AR

Indeed, running over and doing the "Flush and Fluff" is a vital service for your clients. I hate showing a home that has abviously not had the listing agent through it in ages. You guys are great!

Aug 03, 2010 09:46 AM #5
Janice Ankrett
Janice Ankrett Home Staging - Burlington, ON
Staging Professional

That's a great attitude and service! I'm sure it will pay off ;).

Aug 16, 2010 01:20 PM #6
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