Do Desperate Times Create Desperate Measures?

By
Real Estate Agent with VIA Group Realtors

September 25 Update

I spoke with the attorney for our local association and it is his opinion that while the sign is most likely a violation of the state law, it is on the line ethics-wise.  However, What has happened in the meantime is that the State of Iowa licensing division has decided that based on the photograph itself that I sent inquiring about the legality, that they have gone ahead and opened an investigation in the matter.  Evidently a letter went out to the broker of the agent and to the agent as well and now the signs are down.  I received a letter from the state saying that the case was in progress and could take up to a year before a ruling is handed down.  Either way, the signs appear to be down for now.  Put a check mark in the Win column for the State of Iowa taking the case on and for the agent doing the right thing.  Misleading the public is in my opinion both ethically and lawfully wrong.

Bravo! 

*** UPDATE ***  *** UPDATE ***  *** UPDATE ***  *** UPDATE ***

I have been in contact with the licensing division of the State of Iowa regarding this type of advertising in our state.  This is entity in our state that has the most "teeth" when it comes to violations of real estate practices & real estate law.  I have been told that there are problems with this type of advertising and have been invited to file a formal complaint to start the investigative process.  My initial intent was and is to deal with this on a local level with my local Association of REALTORS®.  I am still awaiting an opinion from our Association Attorney.  What follows is the Iowa Law regarding Advertising by real estate brokerages and sales associates that apply to this situation.

193E-10.1(543B)  Advertising.  A broker shall not advertise to sell, buy, exchange, rent, or lease property in a manner indicating that the offer to sell, buy, exchange, rent, or lease the property is being made by a private party not engaged in the real estate business, and no real estate advertisement shall show only a post office box number, telephone number or street address.  Every broker, when advertising real estate, shall use the regular business name or the name under which the broker is licensed, and shall affirmatively and unmistakably indicate that the party is a real estate broker and not a private party.  Each broker when operating under a franchise or trade name other than the broker's own name may license the franchise or trade name with the commission, or shall clearly reveal in all advertising that the broker is the licensed individual who owns the entity using the franchise or trade name.

10.1(2) Real estate advertising shall not be misleading or deceptive or intentionally misrepresent any property, terms, values, or policies and services of the brokerage.

The laws of any state are always subject to interpretation.  That is why a complaint process is in place, to test these interpretations.   Each state has their own laws regarding this subject in our industry and may be totally opposite in your area to mine. 

My intention with this subject is to apply the test of the law to this type of real estate advertising.  If it is determined that this is an ok method of advertisement, I will accept that and move along.  Thank you for everyone that has responded to this post.  I enjoy seeing both sides of opinions and I look forward to sharing the outcome in the forum. 

**************** ORIGINAL POST BELOW *************************

I was on my way home the other night and as I exited the freeway, I stopped at a red light of an intersection.  It's not uncommon to see handwritten signs planted along city intersections, but this one caught my eye.  

Roadside Sign

I thought to myself, "Wow... some For Sale By Owner has decided to get creative selling their house!"  Then as I sat there a bit longer (it was a long red light), it seemed odd that a FSBO would have access to a toll free recording service.... As I drove away, I jotted the phone number down and called for the "Free Recorded Info".  To my surprise, it was a local real estate agent! 

That was it!  I maneuvered back around the block to get another look at this sign.  This time I took out my camera and snapped a couple of quick photos.  I also wanted to verify that I had written down the correct phone number...

It wasn't until I got home, downloaded the photo's from my camera and zoomed in on the image that I discovered that at the very bottom of the sign was the name of the real estate company.

Local Sign

I know that NAR's Code of Ethics deals with proper advertising.

"  Standard of Practice 12-5

Realtors® shall not advertise nor permit any person employed by or affiliated with them to advertise listed property in any medium (e.g., electronically, print, radio, television, etc.) without disclosing the name of that Realtor®'s firm in a reasonable and readily apparent manner.  (Adopted 11/86, Amended 1/07)"

This section deals with misleading the public in any advertising.  And this sign clearly does not fall within the Standard of Practice 12-5. 

But what bothers me more than anything is what does the public think about this type of advertising?  What are your thoughts?  Is this simply "creative marketing" in a time when listings are plentiful and buyers are few?  Or is this an egregious method to trick a buyer and capture their telephone number?

What's next?  Sandwich boards?

 

Comments (57)

Les Sulgrove
VIA Group Realtors - Des Moines, IA
Renee, but isn't there a requirment that the Equal Housing logo be on the ad at the very least?  I'll do some more research and report back!
Aug 20, 2007 04:28 AM
Carole Cohen
Howard Hanna Cleveland City Office - Cleveland, OH
Realtor, ePRO

Seems to have a 'used car salesman' feel to it, which is sad. Here in Cleveland it would be competition for the 'we buy ugly houses' signs. I have a feeling they are going to be sorry they did this! lol

Aug 20, 2007 04:29 AM
Shannon George
Newlove Realty, Inc. - Bowling Green, OH

One would be lead to believe that is a FSBO which is deception. Hopefully the public recognizes that this is not a person they would want representing them in a life-changing decision

Aug 20, 2007 04:39 AM
Linda Davis
RE/MAX Home Team - Gales Ferry, CT
I kind of like the cannon idea myself.  A few cannon balls in the direction of those signs would clean up the mess.
Aug 20, 2007 04:57 AM
Les Sulgrove
VIA Group Realtors - Des Moines, IA
Linda, have you been watching that movie with Mel Gibson in it.. The Patriot?  I LOVE the scene where the cannon ball goes flying and takes off the guys head!  But then, I love the Godfather trilogy LOL
Aug 20, 2007 05:10 AM
Tracy Santrock
Fonville Morisey/Santrock Realty Group, Inc. - Cary, NC
Raleigh - Cary Realtor/Broker In Charge
Wow!  Nice post and pix too!  Some agents have a lot of nerve!
Aug 20, 2007 05:13 AM
Darrel Quebedeaux
Evergreen Realty & Associates Inc. - Newport Coast, CA

Wow Les, it looks like you touched a nerve.  Lots of people getting high upon their soap box to judge this person.  Funny thing is; I don't think most honestly have a clue as to if this sign is a violation or not.  Yes, they are ugly, yes most communities don't like them around and will pick them up on sight much like garage sales signs etc that the person putting them up fail to pick up but why is everyone so sensative on this?  Could it be that they are jealous that someone has come up with a marketing program that is out side of the box and they didn't.  I am amazed reading some of the comments how quick many are to offer their judgements on another human being.

I have used this marketing technique in the past and I will say it is effective.  There are guidelines that must be followed to remain legal as with any of our marketing and I see nothing wrong with someone getting off their rears and doing something positive to get business rather that whining about having none.  There is nothing deceiving about this if done properly.

Just by calling an 800 number does not escape the do not call rules.  Again there is a way to do this properly.  I am a hard working Realtor with integrity and ethics, I follow the rules and my clients are happy to have had me on their team for their transaction.

Remember the old saying about judging others: "Let they who are without sin cast the first stone."

Ouch that hurts!!

Aug 20, 2007 05:40 AM
Tracy Thrower Conyers
Silicon Beach Properties • KW - Venice, CA
buy. sell. lease. residential in silicon beach.

Hi, Les!  I hope you're not counting me as "ok" with the ad.  While I did say that I don't think this guy is violating the rule that you cited if there is no particular listing being advertised, I don't count this form of marketing as one of my favorites for realtors. 

There are many far more lucrative marketing opportunities for agents with a stronger potential client demographic online.

Aug 20, 2007 05:47 AM
Les Sulgrove
VIA Group Realtors - Des Moines, IA

Hi Darrel,

This is what I love about this type of forum... and especially a post like yours... we can all agree - disagree - or agree to disagree... frankly my position is that as long as it is done right like you say, I'm fine with it.  It is sort of comical also to see how some people take the issue so personal.  I've had a couple of interesting conversations via email with my local Association and am awaiting a reply by our Association Attorney and I will post those comments here when I have them... however, I did find that this type of advertising does violate our state law.  I would have to file a complaint on it to move it forward and I'm really hoping that my Association attorney will deal with it if is indeed a violation. 

As for your reminding me of the old saying "Let they how are without sin, cast the first stone..." I'm checking our company info for compliance as we speak!

 

Aug 20, 2007 06:23 AM
Les Sulgrove
VIA Group Realtors - Des Moines, IA
Tracy, you are so right.. imagine if people would put the same amount of energy into marketing without being on the "edge"... but then, we are in America!  Viva Le Yellow Signs!
Aug 20, 2007 06:26 AM
Jane Brown
First United Realty - Atlanta, GA

Les -

These type of signs are pretty common here in Atlanta... mainly the investors use them... they actually teach these practices at some of the local investing courses (of which I've sat through a few).  They teach to use handwritten signs exactly such as the ones that you have pictures... they are apparently more effective and less "slick" than printed signs.  A lot of investors have gotten their license or formed their own brokerage to pedal their properties rather than pay agents.  That's probably the type of "agent" that is advertising.

Aug 20, 2007 06:40 AM
Les Sulgrove
VIA Group Realtors - Des Moines, IA

Patsy Ittner wrote "You can anonymously report this to your association and the state.    Yes, spend your time doing this.  You have a duty to report such infractions. "

I have no problems reporting this at all.  I know in some cases, it may be best to do it anonymously, but I think in this situation, especially after the replies I'm getting here, it's a subject that needs to be brought to attention.  I'm still awaiting a response from our Association Attorney, but I will say that our State licensing division has replied to me and have said that it is a violation.. I'd rather have it dealt with on a local level, but I will take it higher if need be.

Aug 20, 2007 07:56 AM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

People have to do what they have to do.

 

Aug 20, 2007 04:02 PM
Mark Fidgett
Mark Fidgett - www.NotaPennyDown.com - Vancouver, BC

When I first started in the mortgage business, I needed business NOW. I used the Ugly Yellow Signs that you speak of and it worked wonders for me. I no longer need them as my business is flourishing beyond my wildest dreams, but it sure helped kick start my business and it came on the advise of ByReferralOnly. To each their own and different strokes for different folks, but don't be so quick to judge. All the clients that ever called me off the signs were glad they did and have been with me ever since as repeat clients. Pretty good for a missleading, unprofessional, tacky UGLY YELLOW SIGN ; )

Take care,

Mark Fidgett
www.notapennydown.com 

T 604.273.2002 | F 604.522.2072

Aug 20, 2007 05:08 PM
Chris Tesch
RE/MAX Bryan-College Station - College Station, TX
College Station, Texas Real Estate
wow, I can't belive that anyone would fall to these low standards.  It clearly voilates the spirit of NARs Code of Ethics.  I wouldn't consider using them whether or not they work.  There are other unethical ways that work as well...  What are they going to stop at?
Aug 20, 2007 06:02 PM
Les Sulgrove
VIA Group Realtors - Des Moines, IA

*** UPDATE ***  *** UPDATE ***  *** UPDATE ***  *** UPDATE ***

I have been in contact with the licensing division of the State of Iowa regarding this type of advertising in our state.  This is entity in our state that has the most "teeth" when it comes to violations of real estate practices & real estate law.  I have been told that there are problems with this type of advertising and have been invited to file a formal complaint to start the investigative process.  My initial intent was and is to deal with this on a local level with my local Association of REALTORS®.  I am still awaiting an opinion from our Association Attorney.  What follows is the Iowa Law regarding Advertising by real estate brokerages and sales associates that apply to this situation.

193E-10.1(543B)  Advertising.  A broker shall not advertise to sell, buy, exchange, rent, or lease property in a manner indicating that the offer to sell, buy, exchange, rent, or lease the property is being made by a private party not engaged in the real estate business, and no real estate advertisement shall show only a post office box number, telephone number or street address.  Every broker, when advertising real estate, shall use the regular business name or the name under which the broker is licensed, and shall affirmatively and unmistakably indicate that the party is a real estate broker and not a private party.  Each broker when operating under a franchise or trade name other than the broker's own name may license the franchise or trade name with the commission, or shall clearly reveal in all advertising that the broker is the licensed individual who owns the entity using the franchise or trade name.

10.1(2) Real estate advertising shall not be misleading or deceptive or intentionally misrepresent any property, terms, values, or policies and services of the brokerage.

The laws of any state are always subject to interpretation.  That is why a complaint process is in place, to test these interpretations.   Each state has their own laws regarding this subject in our industry and may be totally opposite in your area to mine. 

My intention with this subject is to apply the test of the law to this type of real estate advertising.  If it is determined that this is an ok method of advertisement, I will accept that and move along.  Thank you for everyone that has responded to this post.  I enjoy seeing both sides of opinions and I look forward to sharing the outcome in the forum. 

Aug 21, 2007 02:04 AM
Tracy Thrower Conyers
Silicon Beach Properties • KW - Venice, CA
buy. sell. lease. residential in silicon beach.
Les, your Iowa statutes are radically different than the standards of practice you originally quoted.  I think some of the comments here, including mine, would be different.  Please let us know how this turns out.
Aug 21, 2007 02:28 AM
Les Sulgrove
VIA Group Realtors - Des Moines, IA
Tracy, Yes, isn't it interesting how Standards of Practice and State Law can conflict each other?  I remember back almost 20 years ago when I first got my real estate license, the instructor said that the Code of Ethics and the Law do not always travel the same path.  Which entity trumps the other?  Sometimes it's the Law, sometimes it's the Code of Ethics. 
Aug 21, 2007 02:34 AM
Tracy Thrower Conyers
Silicon Beach Properties • KW - Venice, CA
buy. sell. lease. residential in silicon beach.
While states are often concerned with consumers and protecting the consumers from unscrupulous practices, self-regulating groups like realtors are generally more concerned with the appearance of the profession first, and consumers second.  These two agendas are not always completely co-extensive.  Add to the mix that different states take their consumer protection efforts further than others, and you can see some really different results. 
Aug 21, 2007 03:26 AM
Lisa Hill
Florida Property Experts - Daytona Beach, FL
Daytona Beach Real Estate
I can't believe how unprofessional some agents can be. No wonder the public thinks there's any merit to companies like Redfin.
Aug 21, 2007 04:24 PM

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?