Knowing When To Keep Your Mouth Shut!!!

By
Real Estate Broker/Owner with South Florida Real Estate & Development, Inc. BK3027955

Do you really know when to keep your mouth shut, even when everything inside you says you know what to say!!!

Yes - sometimes you need to  just listen - and eventually what you desire will come out in the end...

Back to the story - 

I received a phone call after a memorial service for my friends father in law - at a Catholic Church which was located on a beautiful strip called Galt Ocean Mile in Fort Lauderdale, Florida.

The phone call went like this - Hi - I got your number from a manager at the country club stating you were the agent to call if I wanted a property in Coconut Creek, Florida - at first I thought it was a joke from one of my friends at Re/Max - so I went along with it.

I asked all the hard questions like - if you found the house of your dreams - on a scale from one to ten - ten being the greatest - how would you base your desire to buy a home - well she said an enthusiastic yes!!!

I asked if she needed a loan - and she said it would be all cash - of course I asked if she had proof of funds - but diplomatically - well it is a business - I treat it like a business - real estate is business.

I told her that I had a property I knew was one of my pocket listings - one of the perks of doing business for years - 

I took her and her husband over to the property - they fell in love.

That was the easy part - my seller decided to "lease" the property without my knowledge - hence keeping your mouth  shut and listening.

Buyer wanted the property - and was a cash buyer...

Tenants loved the property and did not want to move -

You know what came next - ATTORNEY PHONE CALLS - Urrrgh!!!

The attorney called me and said I was threatening his client - strong arming and intimidating -

I said I must be a thousand feet tall according to what you are saying -

I let the attorney talk himself into what I say is "common ground" - there is always a solution...

Just have to keep quiet until it comes forth  - there it was peace and compassion - both sides are see the light...

Closing at the end of the month - gotta love real estate!

Comments (16)

Jack Mossman - The Nines Team at Keller Williams in Lodi
The Nines Team at Keller Williams in Lodi - Lodi, CA
The Nines Team in Lodi

Nicholas - Yes, and you didn't have to prove you were right!  Congrats! on an excellent closing and an excellent professional attitude!  Thanks for sharing this one!

Aug 09, 2010 03:37 PM
Mike Martin
(909) 476-9600 ~ WeLoveSellingRealEstate.com - Fontana, CA
Realty Masters & Associates

I agree - congratulations and well done! There have been many times where I'd have done better to have not said anything at all. :-)

Aug 09, 2010 03:44 PM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Keeping one's mouth shut may be the hardest lesson we learn in life! I try to remind myself that if what I feel I need to say is so important, it will still be important later after everyone has had their say.

Aug 09, 2010 03:46 PM
Mike Watson
Keller Williams Realty - Chula Vista, CA

Comes with age and experience. Eventually you learn to keep your mouth shut after many times pulling out your foot.

Personally I still have to bite my tongue but as you age you begin to think "what's the point" and keep your mouth shut.

Aug 09, 2010 03:46 PM
Damon Gettier
Damon Gettier & Associates, REALTORS- Roanoke Va Short Sale Expert - Roanoke, VA
Broker/Owner ABRM, GRI, CDPE

Sometimes this job is the job you have to love to hate.

Aug 09, 2010 04:13 PM
Eileen Liles
970-216-0530 http://WeSellDeltaCounty.com - Cedaredge, CO
Macht-Liles Real Estate Group - Cedaredge, CO

Well, one thing about real estate, it is NEVER boring!  Isn't it odd how "common ground" usually comes with a dollar sign?

Aug 09, 2010 04:27 PM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

Sounds like job well done.  Goes to show less is more.  Congratulations! 

Aug 09, 2010 06:51 PM
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

I think this is where SILENCE is GOLDEN comes into play....listening is HARD; talking is EASY  You d'dude!!!

Aug 09, 2010 11:07 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

I LOVE THIS!!

I am often asked by agents "What should I say?"

My suggestion is always the same. . . .

"As little as possible".

Works for me.  I can always think of something to say, but I know from experience that the simple act of "saying something" is not always the best move for us or our clients.

Aug 09, 2010 11:45 PM
Lee & Pamela St. Peter
Berkshire Hathaway HomeServices YSU Realty: (919) 645-2522 - Raleigh, NC
Making Connections to Success in Real Estate

Great bit of advice Nicholas...  I just saw Lenn's reblog and had to mosey on over to leave you a comment as well...  Your advice to let the other talk themselves into what you called common ground is something we can all learn from... 

Aug 10, 2010 12:02 AM
Mike Saunders
Lanier Partners - Athens, GA

And here I would have bet it would have been something like keep your mouth shut while riding a motorcycle. Glad you could get to solution that worked for all parties.

Aug 10, 2010 12:40 AM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

It is a challenge to be quiet and listen. Listening is an art that is very useful in life and business. If people will listen to themelves while you let them speak things sometimes resolve themselves!

Aug 10, 2010 01:16 AM
Lois Davies
Century 21 Birchwood Realty, Inc. - Cape Coral, FL
Cape Coral & SW Florida

GREAT Nick!!  I would love to know what was going on inside your mind while you were gagging yourself.  I bet that was interesting.

Aug 10, 2010 02:18 AM
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

Nick,

My mouth gets me in trouble and if I would just heed your advice here!

Aug 10, 2010 04:05 AM
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Great post. Well put. Reminds me of something my grandfather said " more people and deals have been killed by the jaw bone of a Ass than anything else".

Aug 10, 2010 06:15 AM
Larry Brewer - Benchmark Realty llc
Benchmark Realty LLc - Nashville, TN

This is really a very difficult skill for some people. I've had pretty good luck by just asking a simple question. What can I do to help? It seems to take a lot of pressure off the other side, and then we can discuss a deal.

Aug 10, 2010 07:12 AM