I do not know of anything more frustrating. Following are a few tips that I hope will help anyone who is struggling with the Equator System followed with a question that I am posing to the Active Rain Community to help solve a problem that I am having with a BOA SS.
With Equator, my staff has found that preparation is the key. There are a number of steps that you can breeze through if you have gathered the proper documentation. Beyond the usual taxes, bank statements, hardship letter and pay-stubs, there are specific financial questions and information about the Buyer and the Buyer's financing that is required. At the beginning of the transaction, you will want to obtain the first five digits of the Buyer's social security number, home phone and all of the details regarding their financing including loan qualification documentation, the type of loan, down payment, interest rate, etc. if there is financing involved.
There is on-line chat with Equator which is helpful, but that is just with the people running Equator - it is not Bank of America.
If you really hit the wall with a negotiator you can tweet @BOA_help on Twitter and to your utter amazement a negotiator will call you!
That's all I can tell you for now (I am always open to advice - tricks, tips for dealing with Equator, sop if you have them, please pile on. . . ) I do have this one question. How do you deal with a low value unique property that keeps getting offers rejected by BOA on Equator. I am really hitting the wall on this one property and my Twitter Angel cannot help me because there is no negotiator assigned. Any ideas are welcomed!
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