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The "Hidden Gold" in a Realtor's contact database

By
Real Estate Technology with IXACT Contact Real Estate CRM

Some further thoughts on Ilona's blog post:

Ilona mentions the 10% return on calling just 3-4 people a day out of a 200 person sphere of influence.  I have a slightly different way of calculating the value of a Realtor's database - assuming they practice effective contact management as you're suggesting - that shows how incredibly valuable even a small "A" List of 50 high quality clients can be.  Here it is:

•  Assume you have a database with 50 contacts on your "A" list

•  And each contact will move on average once every 10 years, and you represent the client on both ends

•  And each "A" list contact knows at least one person who will move each year, but you won't get them all, so assume you get one referral every three years from everyone on your "A" list

•  Your average commission on a purchase or sale is $5,000

Based on these conservative assumptions and simple arithmetic, your database - if properly managed and nurtured - will provide you with $125,000 of commission income per year, or $1,250,000 over a 10 year period.

So that's the "hidden value" in a database of just 50 "A" List clients.  Depending on the size of your "A" list, it could be a bit less or considerably more.  But regardless, your database represents a true gold mine and a tremendous opportunity for income and wealth.  For this reason alone, Ilona, I hope everyone reading your post takes your suggestions to heart and starts practicing what you're preaching TODAY.

Of course, practicing effective contact management is far easier and more efficient with an easy-to-use contact management system to build upon.  Anyone looking for a simple yet powerful real estate contact management system might want to check out IXACT Contact - www.ixactcontact.com .

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The Brewer Team - Benchmark Realty
Benchmark Realty - Franklin, TN

rich - You are correct, and most really successful realtors spend a lot of time with their database. It should generate a good return.

Aug 15, 2010 04:50 AM
Rich Gaasenbeek
IXACT Contact Real Estate CRM - Toronto, ON
Real Estate CRM & Marketing Made Easy!

Glad you agree!  I'm continually amazed how many realtors would rather chase down a slew of low probability unqualified leads rather than broaden and build their relationships with their sphere of influence.  Overall, though, I do think the power of a referral and repeat based business is becoming better understood - it just takes time.

Aug 15, 2010 04:58 AM
Song San
Coldwell Banker Dynasty - Rosemead, CA
Broker, MBA

 Rich, thanks for the info and link. I was actually been looking for a contact management system for a few weeks and been weighting on if I should spend thousands on the big name companies. Now I will check out ixactcontact.com and give them a try.

Aug 20, 2010 07:35 PM
Rich Gaasenbeek
IXACT Contact Real Estate CRM - Toronto, ON
Real Estate CRM & Marketing Made Easy!

Hi Song, Glad to hear you're going to give IXACT Contact a try.  Let me know what you think of our system.

Aug 22, 2010 08:47 AM