The best marketing dollars I ever spent did not have my name, number, or picture anywhere on the marketing piece. Over the past year or so I have tried to work on building my business through referals. To do this I shifted my marketing dollars away from interuptive marketing techniques and towards excellent customer service. I only advertise my listings, not me. I spend a good portion of my marketing budget doing things for my client that will help them sell their home. For example staging, house cleaning, and lawn care. I have found that by shifting my focus from me to the customer or client, my business has flourished.
Tyler, Congratulation on making the shift away from "image" advertizing" (me, me, me, me) toward "What's in it for them" positioning. I am sure you are already planting solid referral seeds throughout the process, but if not, don't forget to ask for introductions to their circle of influence. I can't wait to hear how fast all of your referral tree's grow.
WIIFM (pronounced whif em)-What's In It for ME?
Put yourself in your clients' shoes and answer the question, "What's in it for me?" If you are providing features that have benefits for your clients, you can't go wrong.
Congratulations, Tyler. It sounds like you've discovered the "holy grail" for getting business.
What a great post! I think that we as consumers are so bombarded with advertising about products that we automatically tuned out. I think you have landed on something that is very valuable.
Cheers,
Cindy
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