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Listing Agents & Buyer's Agents: Who Works Harder?

By
Real Estate Agent with Douglas Elliman Real Estate in Babylon NY

Listing Agents & Buyer's Agents: Who Works Harder?

From time to time, we all hear discussions about who works harder: Listing Agents or Buyer's Agents?

Listing Agents will sit for a few hours initially with a homeowner gathering all sorts of info to find out why they want to sell, the market value of their home, previewing their home, etc. Once the homeowner decides to hire that agent, then it's another few hours completing the listing paperwork, taking nice photos of the home and going over the marketing plan in order to get that home sold. Then that agent is off to create the listing in their local MLS and whatever other marketing they need to do. They also will hold a Broker's open house and public open houses during the time that home is on the market. They take calls from potential buyers and agents to make appointments to show that home. They even heave to deal with no-shows which is a big time waster. Then listing agents are out again prospecting for new business. Knocking on doors, making phone calls to their past customers and clients reminding them that they are still in the real estate business, updating their website, blogging here on Activerain, creating Just Listed postcards for their new listings and mailing those out. Prospecting is endless in the life of any real estate agent.

Buyer's Agents will sit with a new potential buyer for at least an hour going over the home buying process, the Exclusive Buyer's Agreement form, mortgage information, what the buyers are looking for in a home, etc. Once that buyer's agent has the information, then they sit in front of their computer and the home searching begins. A good buyer's agent will go over the listings one by one to make sure they do not send their new buyer client home listings that do not meet their requirements. Then that agent will send their buyers the listings for them to look over and the buyer will let the agent know which homes they want to see. Now, this is where the fun begins! The buyer's agent now has to call each brokerage that has those listings to make showing appointments. Do you think that agent will get an appointment right away on the first one they call? Nope. The brokerage most likely has to call the homeowner to see if that day and time is good for them. Sometimes that return call from the homeowner will take hours or even a day. That buyer's agent has maybe 5 more appointments to make for the same day. They like to go in a certain order so their buyers do not have to go all over the place running north to south and back north again. So that agent will wait to make those other appointments because they are waiting for that appointment confirmation call with the first home they want to show their buyers.

Once all the appointments are set, now it's time to go with their buyers to look at those homes. Most buyers will not buy a home the first day out. After that day is done, the agent will get feedback from their buyers as to what they liked, what they didn't like, what are deal killers and so on. Then this entire process starts all over again a few days later or the next week. It can go on for months until the buyers find their dream home.

What it comes down to is this: Listing agents and buyer's agents all work hard for their clients and customers.

Comments (18)

James Lowenstern
Castles UnlimitedĀ® - Newton, MA
Castles Unlimited. Newton MA Real Estate

It's all in the qualifying.  You can work efficiently if you qualify and make your money faster than not qualifying properly...you can work hard or you can work smart.  You need to know when to say "no" to both buyer and sellers.  Good post.

Aug 18, 2010 01:12 AM
Anne Hensel
South Beaches Real Estate Professionals - Saint Petersburg, FL
Realtor - Broker - St. Pete Beach, Treasure Island

Jackie, it all depends on the agent. You are absolutely right, listing agents and buyers agents both put a lot of work into the client.

Aug 18, 2010 01:14 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Jackie, Glad you wrapped it up with "They all work hard"!  You could have started a bar fight with this one!  Each side works hard, although perhaps in totally different ways.  We work primarily with listings.  The scope is bigger and you can handle 10, 20, maybe even a bit more and give everyone great service.  No way we could handle that number of Right Now buyers unless we hired help in a hurry.  We do work with buyers too, although for us most local brokerages have either a centralized service or just the office to call.  MOST times, we'll have confirmation with an hour for our appointments.

Aug 18, 2010 01:14 AM
Caroline Gosselin
Prominent Properties Sotheby's International Realty - Short Hills, NJ

So true...  whether a buyer agent or seller agent... we all put in the hours!

Aug 18, 2010 01:15 AM
Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ
Broker/Owner

When I'm the buyers agent I work harder.

When I'm the sellers agent I work harder.  Right?   :-)

Aug 18, 2010 01:27 AM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

If you're doing the job right, it's all hard work, but you're a professional, so you make it look easy.  Great post Jackie.

Aug 18, 2010 01:42 AM
Mike Mayer
Mike Mayer, Broker/Owner - i List For Less Realty, LLC - Lafayette, LA

Anne #2, you're dead wrong! It depends on the CLIENT (customer or prospect). Some are more "needy than others.

Aug 18, 2010 01:44 AM
Ellie McIntire
Ellicott City Clarksville Howard County Maryland Real Estate - Ellicott City, MD
Luxury service in Central Maryland

Jackie. What a great post. I agree with Mike (#7), no two transactions are alike. I have had Buyers who have taken 5 months of my time and then they were transferred to Atlanta. I have had sellers who decided not to sell after months of marketing when Mrs Seller found out she was pregnant. We DO work hard in both roles.

Aug 18, 2010 01:57 AM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

We all are equally as important to the transaction. There is no ifs or buts.

If the listing agent sold it to the first buyer that walk through the door, because there was "less" work to market, does it mean the agent should charge less?  Nope. That's only what you hope for.

Aug 18, 2010 02:57 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Nothing about this job is easy.  It's truly a challenge, and hard work, no matter what side you're on.  Great post.  I'm suggesting it.

Aug 18, 2010 02:58 AM
Jackie Connelly-Fornuff
Douglas Elliman Real Estate in Babylon NY - Babylon, NY
"Moving at The Speed of YOU!"

Hi James, I agree. We have to learn how to weed out the serious from the not serious.

Hi Liz and Bill, it would be a virtual bar fight, lol. I limit the amount of buyers and sellers I work with. I don't want anyone to be left out service wise.

Hi Caroline, I couldn't agree with you more!

Hi Bill, you are right my friend :)

Hi Roger, when things look easy, then we know how hard it really is! And thank you :)

Hi Mike, some are more high maintenance than others. Things in life happen that could cause a deal to go south and with all those months of hard work, it can be frustrating.

Hi Ellie, like I told Mike, things can happen that can blind-side everyone. Both roles take a lot of hard work is right!

Hi Loreena, I agree that both are equally important to the transaction. We all work hard to get the deal to the closing table.

Hi Chris Ann, If it were easy, then anyone could do it. And thank you for suggesting :)

Aug 18, 2010 03:11 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

The rhetorical question of the day! And, as you summed it up so well in this post, both listing AND buyer's agents work hard.

Aug 18, 2010 03:45 AM
Eve Alexander
Buyers Broker of Florida - Tampa, FL
Exclusively Representing ONLY Tampa Home Buyers

I am an exclusive Buyers Agent and have been for about 18 years....I think good listing agents work harder...particularly those that return calls and meet at the property to open the door and point out the highlights.  There is never a moment that their phone does not ring or they are not disrupted.

 

When my phone rings it is a serious call and not frivelous.

My hat is off to the good listing agents!

Eve in Orlando

Aug 18, 2010 03:47 AM
Ellen Caruso
Daniel Gale Sotheby's International Realty - Glen Head, NY

Point clearly made!

I had a similar situation this evening. While preparing to make some grilled eggplant, I pondered that I worked harder to prepare and cook it than my husband who planted and grew it. I get it, we both worked hard! lol

Aug 18, 2010 01:30 PM
Nick T Pappas
Assoc. Broker ABR, CRS, SFR, e-Pro, @Homes Realty Group, Broker/Providence Property Mgmnt, LLC Huntsville AL - Huntsville, AL
Madison & Huntsville Alabama Real Estate Resource

Jackie, I'm also glad that you ended it the way you did "...all work hard..." and it does depend so much on the client.  Buyers and sellers can be so needy devouring all your time. 

Just one other point regarding appointments;  I've had three or more numbers to call just to contact someone to show their house including the listing agent and then have to wait for a call back, sometimes I wonder if sellers are purposely making showings more difficult.  By the way I'm also suggesting this post.

Aug 18, 2010 03:49 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Jackie, great article. You summed it up so well...

Aug 18, 2010 11:57 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Hey Jackie, Both do put in so much hard work, it may be different in the approach but the goal is still the same, Great post :)

Aug 19, 2010 01:25 AM
David Okada
Douglas Elliman Real Estate - Manhattan, NY
Service-Beyond Your Expectations

Jackie,

I agree with the comments made above that both work hard with their clients. Good post!

Aug 22, 2010 04:11 AM