Why the Silence?

By
Real Estate Agent with Coldwell Banker

Recently I have had several showings on a particular listing of mine; that's the good news.  The frustrating thing is that I am not getting any feedback from the buyers agents.  Why????  Of course they go through a call center that send an automated feedback request and more than 50% of the time, there is no response.  I call and e-mail the agents for feedback and again, more than 50% of time I get no return call or e-mail.  WHY??  The sellers are truely looking for what people have to say about their home and it is very frustrating not have information for them.  C'mon people, it takes less than 1 minute to respond.

Comments (7)

Jenny Durling
L.A. Property Solutions - Los Angeles, CA
For Los Angeles real estate help 213-215-4758

I always make sure to respond to requests for feedback. The only reason I can think of for agents not responding is that they saw too many places and they simply don't remmber the specific listing. Of course, they could also simply just be too lazy. LOL!

Aug 29, 2010 03:40 AM
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Out of each showing I have on the whole I get about 1 or 2 for every 100.  Sad to say the only time I usually get feedback is when there's an offer

Aug 29, 2010 03:46 AM
Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Well, I doubt if it's because they're overwhelmed with buyers and have no time for feedback.  You can probably attribute 80% of the failure to communicate to their preoccupation with their day jobs.

Feedback is nice when you get it, but it can be quite inaccurate when you fight for it.  I give honest feedback for any home my client has expressed lack of interest.  If they have even minimal interest, I have to be extremely guarded, maybe even a little evasive.

Aug 29, 2010 03:46 AM
Bill Gillhespy
16 Sunview Blvd - Fort Myers Beach, FL
Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos

Hi Carolyn,  I try to call every listing agent to provide feedback.  Most are surprised at my call and a few argue about the feedback.  I provide candid feedback from the buyer and whether or not the listing remains of interest to the buyer.

Aug 29, 2010 03:48 AM
Edward & Celia Maddox
The Celtic Connection Realty - Queen Creek, AZ
EXPERIENCE & INTEGRITY - WE TAKE THE HIGH ROAD

We always return the requests. Rarely do we rceceive anything of value.  Most agents don't take the time to respond.

Aug 29, 2010 03:56 AM
Matt Kofsky
Transaction Realty 500 Reno, Nv. - Reno, NV

I do not provide feedback.  It is not just 1 minute and it is times the 20 homes that I showed over the weekend.  If I even remember your house and if my client said anything about it.

Your house did not suit my buyers needs.

Aug 29, 2010 04:07 AM
Carolyn Hoff
Coldwell Banker - Lakewood Ranch, FL

Thank you all for responding to THIS at least.  I can tell you the comments from my sellers are very negative toward agents who won't respond.  It is a reflection on the agent in their eyes and I for one don't want to be the one they are telling people about in a negative way.   I understand people are busy, but even if I have shown many homes I respond and I respond honestly.  My experience so far is that is what sellers want.  They want to know what people think, even if they don't like it. 

Aug 29, 2010 05:01 AM

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