I had a customer call me today, and not actually for our services. But to get a referral. I love it!
Everytime the phone rings with someone calling us to ask for a referral it means two things to me:
- They remember us! We must have done good work and we're in their mind.
- They trust us! This is probably why they remember us in the first place.
I always consider it a compliment when someone calls us to ask for a referral. And I consider it making my business worth more, to me and to my customer. If we're their first point of contact for home services, then when they do need services we provide we'll get the call. And repeat customers are worth every effort to retain them!
So call me anytime to ask for a referral. I'll gladly help out!