More Than Half Don't Follow Any Brands on Facebook

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Google has shared some results from recent research it conducted on consumers becoming friends/fans of brands on Facebook. According to these findings, close to half of Facebook users actually do "friend" brands (the term is technically "like" now), with 55% friending/liking zero brands.

Google says that the biggest reason consumers are friending brands is for the possibility of discounts (25%). Brands might like the second reason even better though - to show others they support the brand (18%).

 "So when developing your social media strategy, keep in mind that consumers are looking primarily to receive promotions, with secondary goals of learning new information first and being entertained," says Heidi Spector of the Google Retail Team.

It is worth noting that Google is becoming more and more a competitor to Facebook, and would probably prefer consumers do their brand engagement on its own Place Pages, or perhaps Google Buzz/Profiles (or whatever social offering they're currently working on). In fact, I wouldn't be surprised if Google referred to research like this when planning promotion strategies for its own products for business use.

----- On the Other Hand -- Twitter Is A Bit More Useful

I found that using a keyword phrase to get a following usually worked out best. In other words --- Miami Luxury Condos -- would get a lot of followers. I would also pop up in the Google results pages too. Make sure that you use a keyword phrase that people are actively using. Do not just make up one out of the blue. If you do that you will be disappointed.

I would focus on what is going on in that community too. There is a lot to tweet about. This is how this service should be used.


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Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Good suggestions & I myself have liked a few brands & charities.

Aug 31, 2010 04:42 AM #1
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