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DEAR RENTAL PROPERTY OWNERS, WHAT THE H-E-double-hockey-sticks IS WRONG WITH YOU? PART 2

By
Real Estate Agent with BlueCoast Realty Corporation

I hope that you have read my previous post, if you haven't this one won't make much sense.  So go ahead, I'll wait.

Ready?  Good, let's get to it.

I have done property management, and I've done it on a fairly large scale for a relatively demanding segment of the populous.  And I have never had an owner who did not maintain the property -- not because I didn't have any ask me to handle their dumps, but because I refused to handle them.  Not only do I not need the headaches, I don't want my name associated with that of a slumlord.

Why on earth wouldn't you WANT to protect your investment?  You were smart enough to buy it, now be smart enough to maintain and protect it.  In the end, yeah, you're hurting tenants, neighbors and the community.  But the one who is really being harmed -- well, grab a mirror,  'cause it's you.

If you are going to be in the rental game, great.  Let's do it right.  Your place doesn't have to be the TajTaj Mahal Mahal, it just has to be a place you'd be willing to let your mother/child/dog live in.

  • Be sure the property is clean and in good repair BEFORE you put it on the rental market
  • Have the yard in good shape so that the tenant will be able to keep it in shape. This will help to set the bar on what you expect from your tenant.  And what they can expect from you.
  • Hire yourself a GREAT property manager.  They're out there and they do a heck of a job.  Let them handle the headaches for you.  Do what they suggest.  They know better than you what is needed or required in your market.
  • Have prospective tenants vetted properly.  Your Property Manager should speak to previous landlords.  Get the scoop on how they treated previous residences.
  • When an issue arises, deal with it immediately.  Handle it as you would want it handled if it were your primary residence.
  • When a tenant moves out -- clean the carpets and paint the walls -- every time a tenant moves out.
  • Make sure your property manager is checking on your property at least every couple of months.  Even a drive-by is better than nothing. 

There are financial reasons for you to protect your investment.  There are moral reasons for you to maintain your property.  I don't really care which one strikes a nerve, just as long as one of them hits the intended target and you pay heed.

 

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   Copyright © 2010 - 2013 All Rights Reserved

When you're ready to buy or sell a home in Wilmington, Wrightsville Beach, Carolina Beach or Kure Beach NC, give me a call.  Lets work together to achieve your goals!

Tish Lloyd, REALTOR®

Broker

NC Real Estate Lic. 269076

Realty World Cape Fear

1119-A Military Cutoff Road

Wilmington NC 28405

910.547.1446


 
  

 
 
 
 
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Comments(14)

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Liz and Bill Spear
Transaction Alliance 513.520.5305 www.WarrenCountyOhioRealEstate.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Tish, Excellent points as usual!

Sep 01, 2010 06:53 AM
Mary Kay Hopkins
Mary Kay Hopkins, LLC e-PRO, GRI, CRS, CRB - Lake Charles, LA
e-PRO,GRI,CRS

Tish, this post is a good as the first and the first was DARN GREAT! Love your financial and moral rationale!

Sep 01, 2010 07:08 AM
Lisa Orme
The Master's Key Realty LLC -Windsor, CT - HARTFORD COUNTY - Windsor, CT
Broker/Realtor, ABR, CRS,GRI, PSCS, SFR, Notary Pu

Excellent Part 2, Tish! You'll love this one: I was once unknowingly used as a reference by someone (an EX-inlaw) because this person knew that their new prospective property manager knew me from real estate.  (HINT: If I knew them so well as to give them this reference, why weren't they working with me to find their new digs?)  The prospective tenant took a chance and won, because that property manager never called me to check on the reference. She figured if they knew me, they were good people and it was safe to rent to them.  Well, THAT was a mistake, because the person who "name-dropped" my name had gotten evicted from her last two homes, and the last one had to be gutted after she left....So did the one she let them move into!  Property managers - MAKE the PHONE CALL!

Sep 01, 2010 07:33 AM
Linda Scofield
Toccoa, GA

Tish - Great Part II - I do not have a property manager but do have friends and family members in both areas do drive bys. I have to say I am blessed. This year was the second year for my tenants in the Buffalo area. We text now and then and they do tell me if there is a problem. I always handle it immediately and go the extra mile. I ask them in the beginning of summer if they would like to paint the interior and freshen things up. They agreed and I sent them a gift card from Home Depot for what ever they needed. This made them very happy. I also hired a friend to paint the exterior and do some things they were not able to do. They are happy and I am happy that my investment is being cared for properly.

Sep 01, 2010 08:09 AM
Tish Lloyd
BlueCoast Realty Corporation - Wilmington, NC
Broker - Wilmington NC and Surrounding Beaches

Spears:  Many, many, many thanks!

Mary Kay: Really high praise coming from you -- thanks!


Lisa: Thank you!  And didn't you hit the mole on the head:  Make the Phone Calls and document the outcome!

Sep 01, 2010 08:11 AM
Tish Lloyd
BlueCoast Realty Corporation - Wilmington, NC
Broker - Wilmington NC and Surrounding Beaches

Linda:  The manner in which you are handling your own property is a prime example of the way it should be done!  Happy house = happy tenants = happy landlord = top value.  Oh, yeah -- did I mention peace of mind!?!  Thanks for your great example.

Sep 01, 2010 08:15 AM
Leesa Finley
RED Properties - Wake Forest, NC
RED Properties - Raleigh NC Real Estate

Wow, Tish, I had missed yesterday's post and just went back and read it!  Holy crap - and I mean that literally!  That is unbelievable that the landlord doesn't want to consider doing anything!  I really am just as made and confused as you are on this one!  WOW!

Wake Forest NC House Chick

Sep 01, 2010 11:57 AM
Tish Lloyd
BlueCoast Realty Corporation - Wilmington, NC
Broker - Wilmington NC and Surrounding Beaches

Leesa:  Prime example of a slum lord who should have to handle his own property.

Sep 01, 2010 03:16 PM
Karen Bernetti
Southington, CT

It's a nasty cycle Tish - if you don't care enough for your property to maintain it properly, you certainly can't expect quality tenants ... lousy tenants trash the place even more ... and it just keeps going and going and going.  It really is sad to watch and not have the power to do much about it. 

Sep 01, 2010 07:26 PM
Tish Lloyd
BlueCoast Realty Corporation - Wilmington, NC
Broker - Wilmington NC and Surrounding Beaches

Karen:  Absolutely -- just one cycle after another.  My goal is to push the cycles into an upward spiral!  Have a great day!

Sep 02, 2010 04:58 AM
Scott Hayes
(512) 786-8300 - Austin, TX
Realty Austin, Broker Associate

*Make sure your property manager is checking on your property at least every couple of months.  Even a drive-by is better than nothing. *

 

Great point. I offer a drive by once a month. It really doesn't take a lot (we spend a great deal of our life in the car) and means so much to owners. Would imagine that gets me more prop mang. business than anything

Sep 03, 2010 12:57 AM
Tish Lloyd
BlueCoast Realty Corporation - Wilmington, NC
Broker - Wilmington NC and Surrounding Beaches

Scott:  I agree fully.  Seems we're in the midst of a 'No Customer Service' environment and I believe people really want to get back-to-basics.  Anything we can do to improve our status is at the top of my to-do list!  I suspect you are correct in your assessment; landlords are generally anxious to dust-off their hands of the daily issues.  Hope you have a great weekend!

Sep 03, 2010 01:05 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Tish I'm a little late following your series but you are hitting the nail on the head.  Some owners think they can just hand over their headaches, but we'd be doomed from the start if we took on properties whose owner's didn't give a flip about standards.  Some don't even care about minimum standards.  No one wants to live in a dump and I don't want my name associated with one.

Sep 03, 2010 01:35 AM
Tish Lloyd
BlueCoast Realty Corporation - Wilmington, NC
Broker - Wilmington NC and Surrounding Beaches

Charita:  Boy, oh, boy; isn't that the truth!  Think it only took my one time to 'rationalize' that I needed the business, to find out that I didn't need that kind of business!  Let's face facts here, it takes a very long time to build a good name and only a wee speck of negative comments to tarnish it.  Thanks for your input.

Sep 03, 2010 01:44 AM