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Everything I Know About Open Houses, I Learned From Jim Weichert

By
Real Estate Agent with RLAH@properties AB95346

Sometime back in the late 1980's, Jim Weichert bought Shannon & Luchs, the company where I began my real estate career, and I stayed on for about a year after the change.  And I have to give Mr. Weichert a lot of credit for teaching me two important things.  One was how to do a successful Open House.  The second was the importance of good follow up after the Open House was over.

For those of you who aren't familiar with Weichert Realtors, they are known for yellow signs.  And these signs are not just yellow.  They are pretty gaudy.  They sort of attract bugs at night.  Same with the Open House arrows he issued to us all immediately.

For those of us who thought this particular shade of yellow to be, well, sort of Non-U, he explained that, when you are trying to sell a listing at an Open House, subtle isn't what you go for.  Here's what we did if we wanted the company to pay for the Washington Post ad:

  • The Wednesday before the Open House, a minimum of 50 gaudy bright yellow post cards inviting either the neighbors or some target market to the Open.
  • We worked with the sellers to make sure they did a thorough clean up (this was the pre-staging era), mowed the lawn, and put all kid stuff and clutter out of sight.
  • We contacted other agents who worked the neighborhood to let them know we would be Open and invite them to send their buyers.
  • The morning of the Open, we dropped by the office and filled up a bunch of gaudy bright yellow balloons with helium 
  • We went from the Office to the neighborhood of the Open and put between 10 and 15 gaudy bright yellow Open House arrows in the ground from all roads leading to the Open.
  • When we got to the house, we tied the gaudy bright yellow balloons to the For Sale sign.
  • We learned the secrets of getting prospects (and neighbors) real names and contact information, and during our conversations we got their permission to call to follow up. 

Oh, and did I mention that I learned to love yellow?  I realized this worked when I held a Sunday Open two doors down from another broker's listing.  The properties were almost identical, and our prices were within nickels of one another.  The other agent had about a dozen people through.  My head count was closer to 60.  And it sold to one of them.

And follow up?  Weichert once said that an agent who looked great, dressed well, drove an expensive late model car but who didn't follow up, would earn about a quarter of what an agent with halitosis, wearing the dog's bed, driving a dusty Yugo and following up systematically with hot calls to the prospects he or she met at Opens. 

And I think he's right on the mark with that one - although think how much one could make by being presentable AND following up!

After I left Weichert for a firm with very tasteful everything, I continued to remember Jim Weichert's advice on successful opens, and when I follow it, I'm very successful at getting qualified feet through the front door.  And I have to wonder about all of the agents who say that Opens are just a waste of time. 

And Jim, if you ever read this, I still miss the effect of those bright yellow Open arrows!

 

Comments(47)

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Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Pat... Jim Weichert was ahead of his time and in real estate, hence why he was successful.. These are some very good tips.. and yes, this was a good story...

jeff belonger

Sep 01, 2010 04:56 PM
Scott Hayes
(512) 786-8300 - Austin, TX
Realty Austin, Broker Associate

Nice post Pat. I just bookmarked so I can use it for my next open house.

Sep 01, 2010 05:44 PM
FN LN
Toronto, ON

Patricia - Jim Weichert taught you well about how to conduct an open house and attract attention to it.

Sep 01, 2010 05:50 PM
Scott Lewis
The Bald Man Group - Post Falls, ID
REALTOR, e-Pro,CIA,IMSD,GRI & CNE

Gary Keller mentions some steps in SHIFT about holding a successful open house. If I recall there was some intentional implementation of scripts and some neighborhood door knocking!

Sep 01, 2010 06:32 PM
Michelle Rottach
RE/MAX Elite Homes - Bettendorf, IA
Scott County Iowa Real Estate

Great list - balloons, flags, wind catchers - anything that will get their attention. Preparation and follow up is the key to being successful in open houses.

Sep 01, 2010 06:36 PM
Debbie Gartner
The Flooring Girl - White Plains, NY
The Flooring Girl & Blog Stylist -Dynamo Marketers

Great post & learning on optimizing open houses.  On the yellow/black sign, let me add some insight here from my psychology days at Dartmouth (I concentrated on perception).  Yellow/black combo i is the highest contrast our eyes can see - even moreso than black/white (which creates grey and not as much of a contrast).  This is why in nature bumble bees have developed/adapted/evolved to this color combo - it's their only defense.  This is why they use the black/yellow danger signs on the road and it in dangerous areas - it is the most noticeable from our eyes.

In a former life, I also used to work on Mott's applesauce/apple juice where we also used that same combo.  It just pops right off the package.

Over time, yellow (through marketing) has come to connote many other things including nurturing (via Mott's) and cheap/on sale - via all the marketing companies - because it has the most pop, it is the most effective for advertising so it's used everywhere this way - in stores, on packages, on TV, in coupons, in magazines.

Sep 02, 2010 01:25 AM
Deborah "Dee Dee" Garvin
C2 Financial - San Diego, CA
C2 Financial

Pat,  Seems to me that you have provided years of experience and potential success in this post.  If I were to switch teams and become an active agent (I am licensed in CA), I would do exactly and precisely what you instruct in this post.  Great advice.

Sep 02, 2010 01:31 AM
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566

The large number of directionals and neighbor invitations stand out as good tips to me!

Sep 02, 2010 01:56 AM
Tere Rottink
CoastalVa Realty Inc - Virginia Beach, VA

Great guide to how to hold an open house.  I swore they never worked, until an owner with an expired listing told me that his previous listing agent held them at least once a month, and he would have 3-5 walkthrough.  I am sure he got several buyers from them.  I couldn't understand why his house didn't sell, until he told me that he had received three offers within $5000 of his asking price, and he refused them all.

Sep 02, 2010 03:30 AM
Nina Rogoff
Boston, MA
Wix Websites for Real Estate Agents

Very nice tribute, Pat! I always notice the Weichert signs even if bright yellow isn't my favorite color. Whenever I drive by a house with a sign I look to see what it says. I cannot believe how many real estate agents and companies are using signs that are either printed in small type, bland and boring colors, or so much wordage that you cannot read it as your drive by. There's nothing on these signs that catches the eye and says "FOR SALE" or "OPEN HOUSE" loud and clear. I also don't understand agents who think Open Houses are a waste of time. My open houses have resulted in sales, and buyers who bought other properties.

Sep 02, 2010 04:18 AM
Maureen McCabe
HER Realtors - Columbus, OH
Columbus Ohio Real Estate

Original company colors for our company  were yellow and purple but the colors ran on a for sale sign so the colors were changed to the color of a Coke can... it was the 1950s so I guess it would have been the label on a bottle of Coca - Cola. 

What does "Non-U" mean?

I like yellow... it is the most startling color.  

Our colors are red and white.  I like red and white, it was my first high schools school colors and it was my universities school colors too...  Keller Williams came to our market with red and white, 10 years ago??? Second largest brokerage in town gave up their great, classy colors... when they merged with Coldwell Banker. Central Ohio is a sea of red, white and blue... open house and for sale signs. No Weicherts, no Howard Hanna (John Deere colors)  

When the Greater Worthington Real Estate Association did Thursday evening  open houses a few years ago we used YELLOW open house sign riders. I will think of those as Jim Weichert sign riders from now on.

 

Sep 02, 2010 04:58 AM
Jason Burkholder
Weichert, Realtors - Welcome Home - Lancaster, PA
Associate Broker, Realtor, e-Pro, CMS

awesome post, as a Weichert agent I am pretty biased though :-)

 

The yellow, the signs and balloons and the effective follow up calls still work well today!

Sep 02, 2010 08:15 AM
Ralph Gorgoglione
Metro Life Homes - Studio City, CA
California and Hawaii Real Estate (310) 497-9407

There are so many priceless things that we learn from those professionals that have been around for decades.

Sep 02, 2010 08:22 AM
Keith Lutz
Keller Williams Metropolitan - Long Valley, NJ

#35 is right on.  From what I learned when I was with Weichert, the colors were picked out not because he liked them, but because there was extensive research put into it.

Not sure if the Weichert people still do there listing presentation with that huge oversized binder, but that was effective too!

Sep 02, 2010 09:07 AM
Tashia Burton
Keller Williams Wayne - Bryn Mawr, PA

I have done a great deal of research on what is the most effective way to conduct an open house and preparation is definitely a theme.  I am doing a open house next week and this post is very timely and I have been already started the marketing process. Thank you.

Sep 02, 2010 02:41 PM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital
Hi, Guys! I'm doing this on a new I-Pad, so it's a little funky. Weichert did choose yellow because it's effective. You look at his signs and they leave no doubt about what they are, and theta are easy to read. And Non-U - the U stands for "upper".
Sep 02, 2010 03:02 PM
Don Sabinske
Don Sabinske, Sabinske & Associates Inc. - Zimmerman, MN
Sabinske & Associates Inc.

Congratulations on taking advice.  Some agents listen but never followup.  And, again, followup is key.  Thanks for another terrific post. And, it deserved the feature.  Congratulations on that as well. 

Sep 04, 2010 02:09 AM
Bob Willis
Berkshire Hathaway HomeServices California Properties - Orange, CA
Orange County & L.A. County Senior Home Advisor

I'll remember this post the next time I am caught wearing a dog's bed when I am at the grocery store. :)

Sep 05, 2010 08:41 AM
Jerry Morse
The Morse Company - Janesville, WI
BBA,GRI

A few years back a Weichert franchise sales person explained exactly what you have posted.  It does work! 

Sep 26, 2010 07:39 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

It looks like the open house is NOT dead.. and yellow is a very good color for open houses.  Thanks for this very nice post on open houses.

Nov 05, 2010 04:20 PM