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Don't Cha Just Love It When Your Clients Are Satisfied?

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Real Estate Agent with eXp Realty

Don't Cha Just Love It When Your Clients Are Satisfied? (30DC10)

Hi Charita,
 
I know this is over due but I want to get it out before more time goes by.
 
It has been a great experience working with you.  My past experience working with Agents was not good.  To say the least they did not manage the property correctly.  This includes everything from collecting the rents, getting qualified tenants and getting things repaired.
 
When I started working with you things changed quickly.  You got my property listed quickly and showed it just as fast.  You not only got folks to see the property but you also screened them for me.  For that I'm grateful because I know what it is like to have a bad tenant.
 
Once we got someone,  you were great at having me set up a deposit for any future repairs that may have to be done.  I feel this is very important and not everyone does it.  It allows us to take care of tings quickly.
 
You web site is extremely user friendly for tracking my account whether it be rents or expenses.  When I couldn't remember how to log in you immediately sent me the instructions.
 
On the rents, I get them electronically every month without fail.  This of course is important so I can turn around and pay the mortgage.
 
In short,  you are a great communicator and on top of the situation.
 
Thanks you for all you have done.
 
 
God Bless & Semper Fi

H. Franquiz

Nothing warms my heart more than knowing that I'm doing the job that my propety management clients want me to do.

Comments(16)

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Kymberly Caldwell-Muniz
(909) 973-0410 - Fontana, CA
TCR Group Keller Williams Realty Rancho Cucamonga

Hi Charita, I just love when my clients are satisfied. That is a great letter, keep up the good work. Thanks for sharing.

Sep 01, 2010 06:20 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.WarrenCountyOhioRealEstate.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

You especially want to keep the ex-Marines happy!  Great job!

Sep 01, 2010 06:31 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Thanks Kymberly.  And I really do appreciate them as well.  It takes a lot for people to entrust a portion of their financial health to a stranger.

Bliz that's so secret.  Hey he's served and protected me as an American.  It's the least I can do.

Sep 01, 2010 06:33 AM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Charita, what a nice letter, and shows you are definitely on top and know what to do and how to do it!

Sep 01, 2010 06:35 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.WarrenCountyOhioRealEstate.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Dang, forgot to sign off BLiz on the comment.   Confirmed with the other half, we both like it!

Sep 01, 2010 06:37 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Thanks Rebecca.  It can be a challenge from a property management perspective, but I love the challenge.

Sep 01, 2010 06:45 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Good deal Bliz.  I am glad you both like it.

Sep 01, 2010 06:48 AM
Mary Kay Hopkins
Mary Kay Hopkins, LLC e-PRO, GRI, CRS, CRB - Lake Charles, LA
e-PRO,GRI,CRS

Charita, I so appreciate those of you who can pull off property management! 

And, you are right, I do love to see good work rewarded and client's satisfied. Great going!

Sep 01, 2010 07:32 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Mary Kay property management is such a different kind of animal.

Sep 01, 2010 07:53 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

Nothing proves your commitment to your clients or warms your heart better than an actual testimonial. Well done Charita!

Sep 01, 2010 09:17 AM
Lora "Leah" Stern 914-772-4528
Coldwell Banker, 170 N Main Street, New City NY 10956 - New City, NY
Real Estate Salesperson

Charita - what a super testimonial.  You sound so efficient, now if you were only closer...

Sep 01, 2010 09:35 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Thanks Craig.  I just love it when that happens.

Lora I wish I could be everywhere.

Sep 01, 2010 09:46 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Great feeling of satisfaction when our clients are satisfied.  That's what it's all about.

Sep 01, 2010 09:47 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Jane Ain't that the truth?

Sep 01, 2010 09:50 AM
Barbara Todaro
Keller Williams Elite - Franklin, MA
"connecting land with builders"

Congratulations.....that's was a nice letter and from a marine.....even better.

Sep 01, 2010 10:59 AM
Jennifer Dulmaine
Keller Williams Realty - Spencer, MA
Seth Campbell Realty Group

Love it when you can share a testimonial!!!  Great job, Jen

Sep 01, 2010 12:24 PM