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“Mr. FSBO, You’re an Idiot and I’m Not!” Yeah, that’s persuasive…

Reblogger Randy Elliott
Real Estate Agent with RE/MAX Gold DRE# 01437147

 

I can recall being taught in a classroom type setting on more than one occasion to use the scare tactics as described in Jennifer's blog below.

It's great to read what I felt all along, that being helpful to a FSBO would be much more welcomed than going in with the "I can do this, but you can't" approach.  Great job Jennifer!

 

Original content by Jennifer Allan-Hagedorn

(The other day I promised to do a little series on applying Go-Giver principles to real estate - while this blog wasn't written with that in mind, I realize that it DOES indeed reflect a Go-Giver philosophy! So, let's consider this the first in that series, k?)

I was just talking to an agent who is going through a corporate-sponsored FSBO training program.

Sigh.scared

It’s typical stuff. Under the guise of being helpful, the program advises you to scare the guy to death about everything he doesn’t know about selling a house. Bring in a stack of complicated contracts and disclosures, “just so that he’ll be prepared if an offer comes in.” Include intimidating documents that he won’t actually need at contract (like a deed of trust and personal property bill of sale) just to beef up your pile. Provide a “helpful” info-sheet about the dangers of letting strangers into your home.

Again, your basic FSBO scare-tactics.

And again, sigh.

Hey, someone decides to FSBO their home because they think they can do it. They think they’re smart enough to do it and they don’t see the point in paying some smarty-pants real estate agent a whole bunch of dollars to stick a sign in the yard and do an open house. In most markets, they can pay a few hundred bucks to get on the MLS and borrow a For Sale sign, so they’re good to go.

And you know what? Maybe they are smart enough. But it doesn’t matter if they are or they aren’t; what matters is that they think they are. So, when you come in with your brow all furrowed with faux concern and your “helpful” material in hand, all you’re really doing is insulting the seller’s intelligence. You’re basically saying “You’re an idiot for trying to sell your house yourself! You can’t possibly succeed without me because I’m SO much smarter than you are.”

Oh, I know that’s not what you’re saying, but that’s what he’s hearing. And we wonder why FSBO’s can be hostile to us smarty-pants real estate agent types!

How about let’s be straight with the guy? If you think you can actually help this guy sell his house, then PROVE it to him. BE helpful without strings attached. Authentically CARE about his situation instead of mastering that look of faux concern. Be genuinely willing to walk him through contracts and answer his questions. Provide informative market reports to help him price properly.

Contrary to popular belief, demonstrating your expertise by sharing your knowledge won’t eliminate the seller’s need for you. I hope not, anyway; shoot, if it’s so easy to sell and close a house that we can explain it in an hour or two, that seller truly DOESN’T need us!

No, being cheerfully and genuinely helpful, caring and GIVING is gonna go a whole lot further with a suspicious FSBO than all the scare tactics in the world!

 

Prospecting with Soul

 

 

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Comments(8)

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Chris Canfield
Coldwell Banker Residential Brokerage - Tucson, AZ
Homes for Sale in Oro Valley and Tucson, Arizona

Hi Randy,  Thanks for re-blogging this as I had missed it the first time around.  I never have been interested in telling FSBOs that they don't know what they are doing!  I have actually been the buyer's agent on a number of FSBOs over the years, and some of them DID know what they were doing (but more often they turned to me to sell their home after they couldn't take it anymore).

Sep 03, 2010 06:55 AM
Paul Lesieur
203kloanmn - North Oaks, MN

As a contractor I have sold my own homes. I got my share of calls from Realtors running me the scare tactics and reminding me of the pitfalls of acting as my own agent. Most were polite and respectful attempts to list my property, some were out of line saying things like I coud get sued if I didn't do things right.

Also as a contractor I met my share of agents who had acted as general contractors, even though they legally were not. I never once said anything to discourage them, people do what they want.

These days I think having an agent represent me makes sense, but if an agent calls me and tries to blow smoke up my hinny they will surely never get a signature from me. Scaring people is a bad way to sell anything.

Very good article, you understand and emphatise and for that I salute you!

Sep 03, 2010 06:57 AM
Krista Wach
Re/Max Omega | Assistant Manager - Arcadia, CA

Great post! Unfortunately I know a lot of agents that use scare tactics with FSBOs, but I just don't agree with that method. I think if you are sincere, helpful and knowledgable, those qualities will allow you to get your foot in the door.

Sep 03, 2010 06:58 AM
Randy Elliott
RE/MAX Gold - Lodi, CA
REALTOR : Lodi / Stockton, CA

Chris, I've always enjoyed Jennifer's insights as she teaches to Sell With Soul.  I'm glad I found her post to remind me, and others, how to be tactful.

 

Paul, sounds like you've seen things from both sides of the coin and came up a winner in the end.  Way to go!

 

Krista, I agree with your disagreement.  :-)   We should always remember The Golden Rule.

Sep 03, 2010 08:00 AM
Jennifer Allan-Hagedorn
Sell with Soul - Pensacola Beach, FL
Author of Sell with Soul

Thanks a million, Randy!!!

Sep 03, 2010 09:15 AM
Randy Elliott
RE/MAX Gold - Lodi, CA
REALTOR : Lodi / Stockton, CA

You're welcome at least that much, Jennifer! 

Sep 03, 2010 09:18 AM
Steve Davis
Davis Coastal Properties - Carlsbad, CA
Carlsbad CA

Great find on AR Randy. If one has to use scare tactics to get a listing they should get into another line of work - like used car salesman! Thanks for finding this great article and reposting it.

Sep 03, 2010 06:35 PM
Randy Elliott
RE/MAX Gold - Lodi, CA
REALTOR : Lodi / Stockton, CA

Thanks Steve.  I'm happy to bring forth the articles that I think are relevant to all of us.

Sep 05, 2010 12:45 PM