Many Business People like referrals, including Real Estate Agents. We typically make referrals to Agents that we know, or that have a good reputation. I made one the other day to an Agent I have worked with several times-but it went completely wrong.
I have written before about Agents that try to sell in areas they aren't familiar with, and how the prudent thing would be to refer the client out. I have also written about Buyers that call Agents to show them properties but never mention that they are working with another Agent (usually a friend or family member).We all know this story-someone calls us, wants to see property and never tells us at the time that they have an agent.
Recently I got a call to show to someone I thought wasn't ready to buy yet. After some questions I found out that they were indeed ready, willing and able to buy now. A couple of the homes they wanted to see were in an area I wasn't familiar with so I told them I had someone that I trusted for that area and would that be OK. They agreed and I called with the referral.
The bottom line to this Referral gone wrong is this prospective client had seriously bad mouthed agents in the other office before for not wanting to show them properties when they learned he/she already had an agent. By their own admission they said "we have an agent but they don't want to show us properties today so we want you to do it." Then they got verbally abusive when the Agents said no, they were not tour guides and to call their agent.
That was all hearsay- so I called and asked them who was their agent and asked about this reported incident. They hung up on me! Yep, I think that is one sale that won't be going through.
Note: If you have an Agent know it is normal for other agents not to want to show you properties, and they probably won't. And if you are the Agent....read above!
By: Kathy McGraw CELLing Realty in Riverside County, CA