Honesty is the best policy...

Real Estate Broker/Owner with The LivingWell Team 0588650

Honesty is the best policy...

home inspectorI recently had an inspector apologize to me for telling my clients the truth about the house we have under contract. I was blown away and I asked him why telling the truth was something he felt the need to apologize for. What he told me floored me: 'Most agents don't like me being upfront and honest about my findings...'. So now I have to ask my fellow agents, can this be true? Do you prefer an inspector to downplay needed repairs or issues they find or like the honesty? I crave the honest report so I can better serve my clients by letting them know what they are buying.

The ASHI Code of Ethics states in Section 2, Paragraph B: Inspectors shall be objective in their reporting and not knowingly understate or overstate the significance of reported conditions.

Comments (9)

Peggy Wester
Realty Executives Integrity - Grafton, WI
Real Estate Agent Ozaukee & Washington County

If I ever found out an inspector I referred was not being honest with my buyer, I'd drop him in a second. How sad that we feel the need to apologize for making the right choice.

Sep 08, 2010 10:31 AM
Edward & Celia Maddox
The Celtic Connection Realty - Queen Creek, AZ

Like them to be honest, but not over emphasize to the point that it scares the bee-Jesus out of my buyer.  I always try to be at the inspection summary, with my buyer, so any issues can be explained in more detail.  Sometimes the report without a detailed explanation, does not give the whole story of what the problem is or consequences of not repairing.

Sep 08, 2010 10:35 AM
Sam Chapman
Lakeway, TX

What Peggy said.  Besides, if an inspector doesn't give the full story, he may be libel for something in the future.

Sep 08, 2010 10:35 AM
Aaron Norris, MBA, APR
The Norris Group Hard Money Lending - Riverside, CA
Hard money lending and real estate investments.

wow, sounds like he's a keeper. Why on earth would an agent shoot their reputation in the foot like that?  ever hear of a move up buyer?

Sep 08, 2010 10:41 AM
Mark Hitz
Keller Williams - The Colony, TX

Honesty is expected.  ALARMIST inspectors drive me nuts. 

Sep 08, 2010 10:43 AM
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Brent......That honesty keeps you out of court.....hang on to him.

Sep 08, 2010 12:48 PM
Brent Wells
The LivingWell Team - Prosper, TX
Real Estate Broker serving all of North DFW

@Peggy - I agree...

@Edward & Celia - Yup, the inspection reports can catch a client off guard.

@Sam - Your right, I just hope I don't ever work with an inspector that hides or down plays something...

@Aaron - Yup, we like them.

@Mark - Yea, that is never good.

@Barbara - We will, hope you guys are well. 

Sep 09, 2010 04:46 AM
Mary Kay Hopkins
Mary Kay Hopkins, LLC e-PRO, GRI, CRS, CRB - Lake Charles, LA

Brent and Deb, you can't lose with this guy.  I know you'll treasure him and he'll appreciate your attitude.

Sep 09, 2010 06:58 AM
Rita Fong
RE/MAX REAL ESTATE TODAY, Executive Broker 901-488-9590 - Marion, AR
Realtor - Marion Arkansas Homes for Sale

Brent, we have some agents here will not use a certain inspector, because they think he is too honest with the inspection report.  I don't have any problem with him, and I did not have any deals went south because of him.  It makes you wonder what the listing agent knows about the house if they worry about who the inspector is.

Oct 19, 2010 04:55 AM