Canton Real Estate Agent, has an achey breaky heart

Real Estate Agent with Hackenberg Realty Group 2003021250

My achey breaky heart in Canton Ohio Real Estate

Canton OH buyer meetin

 My buyer didn't have a computer and liked to drive by the homes to look at  the outside first.  This worked out well for both of us.  More work for me, because I couldn't put her on automatic email campaign, I'm previewing all houses before I call her based on her specifications. 

"Hi Buyer, I said, I've got some more houses for you to see." 

"Oh Hi Deb,  my buyer said, we were just having lunch to celebrate the successful home inspection.  I love my new house."

I felt my head spin round like in some exorcist movie. Taking a deep breath, I said "what are you talking about.  What house?  Why didn't you call me?"  The kick in the stomach was when she said,what ever agent sent me a house that I liked, I went with that agent.  You were just one of many agents helping me.   I  was one of many helping her!  The house she purchased was against every thing she said she wanted.  It was on a busy street with no fenced private back yard in an area of town she didn't want. 

I wanted to say, "whadda you mean, you wrote an offer with someone else. We have an exclusive buyer agency agreement in place. (Unfortunately it had been in place for three months and expired the day the offer went pending  Hmmm!)  I thought we had a relationship.  We've written two offers ( that you lowballed), we talked twice a week about  what she wanted.  We previewed countless homes.  I met her family.  I thought I was her Realtor. 

Where did I go wrong?

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Comments (7)

Ted J. Macy
Top Agents Atlanta Metro - Milton, GA

It is a tough lesson, but hey you can't win them all and we have all lost some.  I guess we all need to be more picky in the initial interview and tell them the rules up front and be prepared to save time on the ones we lose out of the chute!!!

Sep 16, 2010 04:51 PM
Deborah Wilson
Hackenberg Realty Group - Canton, OH
Stark County OH Real Estate

Hi Ted,

Yes you are right.  I need to be more direct and picky in the initial interview.

I don't make any money until something happens.

Sep 17, 2010 02:36 PM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

WOW!  I love the ones that I stress communication to and they go out and buy something that wasn't anywhere CLOSE to what they wanted.  It's happened to the best of all of us Deb :)

Sep 21, 2010 06:38 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Deborah, It sounds like you were doing things right with a signed buyer agency agreement. Unfortunately you had a person not committed to you. Loyalty and truthfulness, with these people,were absent.

Now please say one of my favorite words "NEXT" 

Have a wonderful Christmas and a Happy New Year.


Dec 19, 2010 10:04 PM
Wayne Johnson
Coldwell Banker D'Ann Harper REALTORS® - San Antonio, TX
San Antonio REALTOR, San Antonio Homes For Sale

Deborah-That's a tough one to take. Some relationships are like that I guess, one side more committed than the other. You'll get the next one. Keep on keeping on.

Dec 28, 2010 02:33 PM
Deborah Wilson
Hackenberg Realty Group - Canton, OH
Stark County OH Real Estate

Renee, You're right, it has happened to all of us.

Margaret, I love that.  Next!

Wayne, I plan to keep on keeping on.

Happy New Years and a properous 2011.

Dec 30, 2010 01:34 AM
Nick T Pappas
Assoc. Broker ABR, CRS, SFR, e-Pro, @Homes Realty Group, Broker/Providence Property Mgmnt, LLC Huntsville AL - Huntsville, AL
Madison & Huntsville Alabama Real Estate Resource

Deborah, OUCH!  It happens, but that's no excuse...buyers many times have little regard for the work we do...put the shoe on the other foot and listen to them scream foul.  Doesn't sound like you did anything wrong...tough lesson...dust 'em off and move on.  This does give me an idea for a post of something similar that happened to me.

Feb 27, 2011 02:55 PM