When is "tooting" your own horn TOO MUCH?

By
Real Estate Agent with da Vinci Realty in Evergreen, CO

So I was offered some advice from a trusted and respected business person regarding over expressing how good my business is doing.  I have a Facebook Fan Page and like to share my successes.  

Incidentally, the effective way to use Facebook is to post information that includes key words that you feel consumers will search for on the Web.  I've learned from a good friend, and Google Queen, that search engines seek out dynamic information on the web and quantify that information in order to place relevant websites higher in their search results.  

Now back to my question.  I like to share my successes for these reasons.  With many agents faltering these days, those who demonstrate perseverance in a supposed down market, I believe, will be relied upon and even hired before those who "need" the business.  Likewise, I feel my sphere of influence will be more comfortable referring me business if they see I am busy and doing well.  Lastly, I believe any agents who are seeking to join a brokerage will want to see that the company is successful. BTW: my brokerage is the most successful independent brokerage, out of 45 independents, located in the Evergreen - Conifer Colorado area and this Summer I went from being a solo company to hiring 2 agents. 

So it was explained to me that a "good business man will never open up their feelings to the public.  Keep business to yourself. Potential clients and current clients want to know that you are working hard for their business and need their business. When you become too successful, they turn their head."

I believe the Real Estate industry is very different when it comes to how much the public should know about a Realtor.  That being said, I'm curious if there are consumers out there who get turned off by someone tooting their own horn.  Posting testimonials is one thing as those words come from our clients, but when we share how good we're doing....is the public actually taken back by it?  

Do you believe there is value in sharing every success or do you think it comes across too egotistical?

I'd love to hear what my colleagues on AR feel and what the consumers feel.  Don't be bashful...be blunt.

Thanks,

Chris

Posted by

Chris M. Vinci, Owner, CRS, CLHMS, CMAS

Voted "2013 BEST REALTOR.." by Mountain Connection readers

Awarded 2013 "FIVE STAR REALTOR" in 5280 Magazine

da Vinci Realty in Downtown Evergreen, Colorado

303-679-0360

www.CoMountainLiving.com

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Comments (7)

Sally English
The English Team - Atlanta, GA
Sally English Atlanta Real Estate Agent

Chris,

We need to show there are homes being bought and sold in this market.  Part of this is the art of the possible.  I show homes under contract and sold in my print materials just so potential clients can see a sale is possible in this market.

Sep 18, 2010 07:48 AM
Ilona Matteson
Beach Realty & Construction on the Outer Banks of NC - Duck, NC
Ilona Matteson

I'm inclined to think it's a good time to spread good news.  Being busy in this market is good news!  It means things are selling and EVERYONE wants to hear that.  I would be sure to make the announcement more about the client than about myself.  Otherwise, my 2 cents is broadcast the positive!

Sep 18, 2010 07:50 AM
Loreto Stribling American Canyon
First time home buyer specialist - American Canyon, CA

I'm all about getting the positive news out there but there is a fine line we must all walk. If we make it too much about ourselves I tend to think we just might be turning some people off.  I agree with Ilona!

Sep 18, 2010 07:55 AM
John Grasty
for real estate results in the Tri-Cities. - Port Moody, BC
Your Tri-cities REALTOR, neighbour and volunteer.

"Posting testimonials is one thing as those words come from our clients, but when we share how good we're doing....is the public actually taken back by it?"

Since Gen X & Y represent about 70% of the business being done in the real estate market today, what they have to say on this is extremely important.

My understanding Chris, is that tooting your own horn is a turn-off to them (X & Y), and they are more inclined to seek social proof.  So you might want to have clients post a recommendation on LinkedIn, or post something on your FB wall Chris.

Best wishes, John

Sep 18, 2010 07:57 AM
Phil Cogan
Coldwell Banker Residential Real Estate - Coral Springs, FL

Chris, I'm all for tooting my own horn, but in moderation. It can be a little too unbelievable if done in excess. If I am posting a testimonial, I keep it very short, making sure to attribute it to the writer(using their initials) and I make sure that I keep the original in case I'm ever asked about it.

Sep 18, 2010 08:13 AM
Tish Lloyd
BlueCoast Realty Corporation - Wilmington, NC
Broker - Wilmington NC and Surrounding Beaches

Chris:  I believe we need to project as many positives in our industry right now as possible.  It's okay to toot our own horn as long as we're sticking to the facts.  Beyond that, people want to know that things are actually selling.  Testimonials are okay in moderation.  People want cold hard facts regarding sales, prices, days on market.  Congratulations on your success!!!

Sep 18, 2010 09:56 AM
Nathan Strauch
Hot Shots Digital (HotShotPros.com) - Denver, CO
Colorado Real Estate Photography & Video

When using Social Media of any type, it's important to go for a soft sale to get people interested. 

One thing that I find as a good rule of thumb is what Grandpa told me years ago... "It's not what you say, it's what you do that makes you a good person."  By employing this into Social Media, you are simply showing your results without being pushy, and making your company stand out as the best source of information for what you do. 

Many companies or Agents make the mistake of touting themselves with opinionated or cliche loaded statements like "We're on your side", "That's why you should call me", "Professionalism at it's best".  Although these make great taglines for an ad or logo, the public sees right through them.  After all, most Agents are on your side, most beleive they can handle your call, and I hope that they are all Professional.

Here's another cliche... "Lead by example", in other words tout examples of your success, and let the reader make up their own mind with minimum steering from yourself. 

I truly beleive that most who read are smarter than we think. (I think...lol)

 

Sep 18, 2010 10:46 AM

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