BPO Companies that do not pay!
Have you been infected? What say you?
(Need your feedback)
Questions?
· In the past 12 months, as a Real Estate Professional, has any BPO company refused to pay for your services
· Was the refusal verbally and/or in writing?
· What kind of reasons was given? Were they subjective with no basis or objective with some validity?
· What recourse did you take if any?
· Do you know what recourse to take?
BPO: Bread and Better for Realtors
An erosion of home sale transactions during a lost sense of urgency among home shoppers, and high unemployment rates has caused Realtors to make a paradigm shift. The shift can come in the form of working with BPO companies. Make no mistake about it; working BPOs can be the bread and butter for a Real Estate professional.
Usually the assignment between the company and the agent is usually accepted as a good faith, professional courtesy and ethical merit. Most of the time, the agent knows very little about the company. As a result, Realtors can sometimes appear to be almost desperate in receiving any type of BPO assignment and the BPO Company is aware of it. However, Realtors could be positioning themselves for economical hardship and losses. To prevent this, Realtors should do the following:
1. Ask specific questions from the BPO Company upfront.
2. Don't just depend on information from their website.
3. Be committed to be more informed.
4. Be determined to do research on the company's payment history (i.e.Activerain.com) and other sources.
5. Getting more information initially (possibly in writing) prior to acceptance of assignment regarding procedural guidelines and instructions. In some cases, there is very little or no specific information in writing prior to completion of assignment.
6. Watch out: After completion and assignment is submitted to company, watch out for a free-flowing critique of your work.
Question? What happens when the BPO Company refuses to pay?
1. When the company adamantly refuses to pay for services rendered-what do you do?
2. Why would any BPO company refuse to pay a Realtor for services rendered?
3. Have you (as a Realtors) experienced completing the BPO work, submitting it to the company and in return the company refuses to pay you? If this has happened to you, what did you do about it?
Your feedback is appreciated! I'm waiting to hear from you.
MC Campbell, DRE#:01819507
Broker Associate, Coldwell Banker
9000 Sunset Blvd. #100
Los Angeles CA. 90069
323-4645431
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