What Part of “Make Appointment with Listing Agent” Don’t You Understand?
Wow haven't we all had this to happen. What makes me even crazier are the ones that show without an appointment, set off the alarm and the police show up. Thank goodness that this is a rare occasion in my 20 years of experience Inside the loop Houston,
Linda J, Marshall, Broker ABR, Realtor, QSC
Linda Marshall Realtors, Inc.
713-523-4600
One of my homesellers came home to find two strange cars in the driveway. They quickly understood that the cars belonged to an agent and the agent’s buyers, however ...
No appointment was ever made.
Surprise, surprise. Strangers in the house, and no one expected them.
When the homesellers opened their garage door, the agent and homebuyers came out.
The agent became apologetic. He said he called the listing agent’s office (that’s me). As I was out when he called my office number ... about 1 hour before he planned to ‘drop by’ ... I didn’t get a chance to return his call.
The agent also said he called my cell phone but reached a fax beep. When he showed the homesellers my cell phone number, they knew immediately that the agent had the wrong number.
Having tried to reach me, the buyer’s agent assumed he could just show up. He said he rang the doorbell and knocked, then gained access via the electronic lockbox.
He missed the point. He was instructed to ‘Make Appointment with Listing Agent’. No such appointment was made. And the homeowners were caught off-guard and slightly incensed. Did I say ‘slightly’ incensed? I meant ‘a lot incensed’.
The homesellers held in their anger and invited the homebuyers to, “By all means, tour the house.” Even so, feeling uncomfortable, the agent and his buyers immediately left.
The result of not reading instructions and assuming a voice message was the same as making an appointment ...?
Potential homebuyers down the drain ... irate homeowners ... and embarrassed listing agent ... all because the buyer’s agent did not understand the meaning of —
“Make appointment with listing agent.”
Photo from Flickr, Courtesy of FriaLOve Donika Sadiku
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JUDY CHAPMAN | “It’s Your House and Your Future ... but My Job”
Oviedo · Winter Springs · Winter Park
Baldwin Park · East Orlando
Coldwell Banker Residential | 521 E Mitchell Hammock Rd | Oviedo FL 32765 | Judy@JudyChapman.net | (407) 227-7763
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