Am We Begging Or Building Healthy Client Relationships?

Real Estate Broker/Owner with Hawaii Green Realty

During the listing discussions with a friend-becoming-a-client, the tone of the conversation had suddenly shifted from "Hey, help me sell my property!" to "I'm the Seller---you listen to me, I don't listen to you..."

As my frustration grew, I finally burst out with "Listen, Mike, I'm your friend and I'm a professional---but I am not your 'boy' --- so let's start over."

Everything shifted---we sold his home for the highest price ever in the neighborhood & he bought the 27-acre Hawaii dream property.  Looking back now, we laugh about the "boy" thing....but I found that speaking my truth changed everything.

Best to you from Big Island    Forrest Arnold RB         check out:




Comments (2)

Clark Cook
1st Choice Realty of Fayetteville, LLC - Fayetteville, NC
Marketing Homes For Sale In Fayetteville NC Area

Good for you Forrest! Good testimony and thank you for posting.

Sep 26, 2010 08:53 AM
Forrest Arnold
Hawaii Green Realty - Hawi, HI
Hawaiinulls Green EcoBroker

Right on, Clark---thanks for checking in---it felt good to set things right with that client & we've done fine ever since.

Aloha to you    Forrest in Hawaii


Sep 26, 2010 10:25 AM