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Attention Demanding Buyers! This One's For You

By
Real Estate Agent with Humphrey Home Connections Realty, Reno, Nevada

I know you buyers feel like you are in the driver's seat right now, but a word to the wise:  be careful how far you push it. The following parable may be instructive.

Country HomeOnce upon a time there was a kind and gentle lady who lived in a rural home with the love of her life. They were very happy there, far from the craziness of the city. Then one day tragedy struck; the lady's beloved was diagnosed with cancer and died within a matter of months. Totally grief-stricken, she began to see her isolation as scary and threatening rather than peaceful and tranquil. She quickly sold her country home and bought a brand-new condo in a high-end gated community in town, where she retreated into a cocoon and felt secure.

Several years passed, and although our heroine still missed her love terribly, she began to heal. Little by little, her carefree, bohemian spirit returned. She realized that she was stronger and more capable than she had imagined, and began to see the condo environment as stifling and claustrophobic. Sadly, while she had been hiding in her cocoon, the real estate market had suffered and taken the value of her condo with it.

The lady, wise and with a new equanimity, realized that although she would lose money on the condo, she could also purchase the home she desired at a bargain price. Despite her loss, she recognized the folly of overpricing, and quickly had many showings. Soon, an offer came in. The buyers did not lowball, but were otherwise extremely demanding. They submitted endless counters. They demanded to see the paperwork from the time of her purchase. They demanded to see receipts for every upgrade she had performed. They demanded to see copies of any and all inspections she had ever had done. The kind lady, wanting to be helpful, had to dig through boxes she had packed in anticipation of moving in order to find it all. They also demanded an appraisal even though they were paying cash, no doubt hoping that the appraiser would only look at the not-upgraded and run-down bank owned foreclosures in the neighborhood, thereby allowing them to beat her up some more on her price.

Then, in a burst of karma, a white knight buyer's agent rode in with new buyers in tow. These buyers loved the condo and quickly wrote a very nice offer.  The lovely lady, on the brink of responding to the (counter-to-counter)3 from the demanding buyers, quickly dropped it and accepted the new offer outright.

So our story ends (mostly) happily. Our kind and gentle heroine emerged from her cocoon and purchased the home of her dreams, a cute cottage on several acres at the edge of town, which she is busily and happily imprinting with her sweet personality. And the white knight's buyers got a screaming deal (based on historical prices) on a beautiful condo in a resort-like neighborhood. Hopefully the demanding buyers learned a lesson: they are not the only banana in the bunch. If a property is priced well and exactly what you want, buy it without nickel and diming it to death or someone else will.

Epilogue: The agent of the demanding buyers called up and screamed at yours truly; apparently she had assured them that if another offer came in, I would let her know. Actually, as I tried to explain to her, I would have if it would have made a difference. The writing was on the wall for us. If they are this demanding now, we can only imagine what it will be like once we are in contract. Sorry, but the kind lady was pretty much done with them.

 

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Copyright © 2012 Linda S. Humphrey, all rights reserved

 

 

 

 

 

 

 

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Linda S. Humphrey, M.D., CDPE, e-PRO, EcoBroker, GREEN

Broker/Owner - Humphrey Home Connections Realty, LLC

cell: 775-287-4665

office: 775-232-8515

www.HumphreyHomeConnections.com

Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ
Broker/Owner

Tell the other agent to get lost. You did what was best for your client. You had no fiduciary duty to tell the other agent anything except that their counter offer was rejected.

Oct 01, 2010 07:43 AM
Bryan Robertson
Los Altos, CA

Great anecdote!  I've been on both sides of this and I truly hate it when it happens. I've had buyers ask for the moon and when I advise them it's not wise to press too hard, they think I'm not working in their best interest.  After losing many homes, they moved on to another agent to waste his time.  Buyers need to be a little more understanding and not so pushy.

Oct 01, 2010 07:49 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Good story.  I'm not trying to counter-point, but as an Exclusive Buyers Agent, I would probably advise my clients about obtaining an appraisal, even though the property wasn't going to be financed. I would probably advise my clients to ask for receipts of repairs DURING THE HOME INSPECTION, i.e., for any repairs done under the inspection.   There's a way to request, and it doesn't have to come off too demanding.  I am glad this worked out for your client the nice lady.

Oct 01, 2010 07:49 AM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Bill, lol, well you cut right to the chase! You are so right. As she was ranting, I was thinking to myself "really? REALLY?"

Oct 01, 2010 07:50 AM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Bryan, thanks, I agree, it's a fine line between driving a hard (but fair) bargain and being unreasonable to the point the sellers blow you off.

Carla, I don't necessarily disagree with you about the appraisal, but in this condo complex with lots of comps it was pretty easy to see where the market was, and appraisals are a crap shoot right now for the seller. The new buyers appreciated the upgrades she had done and did not ask for an appraisal, clearly an advantage for her.

Oct 01, 2010 07:56 AM
Virginia Hepp - Mesquite NV REALTOR
Desert Gold Realty - Mesquite NV Homes For Sale - Mesquite, NV
Mesquite NV Homes and Neighborhoods - Search MLS

What a wonderful story with a happy ending - my favorite kind!  Of course, the 1st buyers are not happy, but I suspect that they will never be.  :)

I tell buyers not to 'shoot first, and ask questions later'.  We will figure out the comparative value of the home based on condition, comps and how they value the upgrades and amenities - then shoot for the target, a reasonable offer.

An appraisal can be an option - but I do not consider it mandatory on a cash purchase.  Will it be done by someone who knows the area?  Many times it is not.

Best wishes to the heroine.  ( Not you, I mean the nice lady :)

Oct 01, 2010 01:59 PM
Michael Bergin
Coldwell Banker Residential Brokerage - ABR - SRES - Alexandria, VA
Northern Virginia Real Estate

Great story.  I'm a buyers agent too and although I always suggest an appraisal, I also caution again superfulous demands that insult the seller and create unecessary roadblocks.

Oct 01, 2010 02:44 PM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Hi Virginia, don't know about the buyers, but I bet their agent won't be happy as long as she's stuck with them! And you're right about appraisals; I have had some disasters, so always sweat them a bit.

Michael, your approach sounds very reasonable, hope your buyers appreciate your thoughtful suggestions.

Oct 01, 2010 03:08 PM