Where is the Co-op Agent??...MIA

By
Real Estate Agent with Keller Williams Jacksonville Realty

Wow,

I just had a closing with a Co-op Agent that was Missing in Action. Well, I guess I can say, I had a closing with "her buyers"...because She never showed up.

As it turns out, the poor buyers didn't even know the closing was happening until the day before. I knew 10 days beforehand and continually asked her to find out what was the best time to close for the buyers on the 30th. She told me, it wasn't her job to schedule the closing...it was the title company's job to track down HER buyer!? So, she never told them?!!? Unbelievable?!

Part-time agents should still have a responsibility to their buyers and the transaction. She never gave them any guidance?! They had a hard time with their lender, and she never knew where they stood with the loan. She said it was the title companies job to talk to the lender, that they will figure it all out?! Unbelievable?!

I'm very grateful that we even made it to the closing! Now it's time for me to show the buyers, what a True Professional is, and how a Professional Realtor can definitly take care of their clients. There is still plenty of after sale communication that needs to be done for all Buyers, to make sure they are comfortable with their new home purchase.

Customer Service will never be a dying art!!

Well...It's a fun way to be adopting some new clients!

Jeannette Kohlhaas

Keller Williams Realty JAX

904-735-8666

"A Straight Shot to a Successful Closing!"

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Comments (4)

Michael Bergin
Coldwell Banker Residential Brokerage - ABR - SRES - Alexandria, VA
Northern Virginia Real Estate

Not all "part-time" agents are as unprofessional has this one, she really seems to have a hard time getting her busines done.

Oct 05, 2010 02:38 PM
Larry Bergstrom
Crescent Realty, Inc. Spanaway, WA. - Spanaway, WA
CNE, CRS, GRI

Jeannette, once again you've shown that some times you have to do all of the work to get half of the commission.

Way to be professional!

Oct 05, 2010 02:45 PM
Clark Cook
1st Choice Realty of Fayetteville, LLC - Fayetteville, NC
Marketing Homes For Sale In Fayetteville NC Area

I'll bet she shows up for her cut! Too bad you couldn't just cut her out!!

Oct 05, 2010 03:03 PM
Jeannette Kohlhaas
Keller Williams Jacksonville Realty - Jacksonville, FL
www.MoveFREEwithMe.com

Michael, You're right! We can't judge all part timers, just because of one person.

And Larry, guess what.....the buyer just called me today. They had their other home for sale with the MIA agent, and he just expired it yesterday, and he called me to help him sell his home!!!

When you CARE about all the clients, and always do the right thing...we are rewarded for it in the long run!!

Jeannette Kohlhaas

Keller Williams Realty Jacksonville

904-735-8666

"A Straight Shot to a Succesful Closing!"

Oct 08, 2010 05:01 PM