I want to rant about AR but what's the point? The site is great. I just wish they had a phone number readily available. I had to listen through a dozen saved messages on my cell phone to finally get a number from an old call I had from someone at AR. I had a simple question concerning my "HD" quality photo for my community sponsorship.
I remember having an issue with Facebook concerning some intellectual property that they were stealing from me. Of course that was a very interesting thing with their not having a number to call and then no one ever returning a call...errrr email. That's how we do business in the modern age...no phone number...you don't deserve personal communication unless it's an email. I just wish for once someone would make it illegal for a company to not use the phone for customer service. How about a fine or a penalty up to $1 Million per dissatisfied customer for those companies without a phone number, or who outsource their customer service department overseas where the department has a poor phone line/ signal or people who speak too softly or don't speak English that can be understood...too harsh?
If I ran a business without a phone number how long would I be in business? I spent an hour last evening at 9:30 PM with some clients who would definately be looking for a new Realtor® today if I didn't handle their issue...right then...AND BY A PHONE!
Active Rain...please post your phone number...while you are getting bigger please don't start to act too big. Anyone agree?
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