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Social Blunders - avoid similar mistakes to protect your brand

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Real Estate Technology with Content, coding, marketing, host.

Thanks to my good friend James Ball from NotEasyToForget.com for sharing a great presentation about some famous (and infamous) social media blunders. Some of these you will remember and even a few we have talked about on the weekly (Tuesdays at noon eastern) Social Media Edge radio show.

 

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Listen to Social Media Edge Radio weekly for powerful tips on making the Internet pay for you. Blogging, social media, and web technology with some of the most successful and well-known guests on the Web!

I started writing on Active Rain in 2006 when I was representing the mortgage industry. I am no longer in that industry and many of the older posts contain outdated information. Please do not contact me for LENDING or MORTGAGE questions but rather contact a licensed mortgage professional from your area. I have always been in marketing and branding and that is still what I do. Thanks for reading!

Comments(5)

Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

Interesting.  There certainly have been a lot of epic failures.  It might be interesting to see some examples on the opposite side... of course, those didn't grab the headlines. 

Oct 11, 2010 03:04 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Ken.. you mean I have to watch the video and I couldn't just read about it?  I guess i will go listen now.. I am looking forward to it though, considering that I still have a lot to learn.. ps.. I wonder if Lane had watched it, because I would have liked to have heard his opinion.

jeff belonger

Oct 11, 2010 04:50 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

ken.. ah, flashy advertising doesn't work in social media.. I would so agree with that and yet you see it more than you would think...  so true about customer service and that people can blog about you and leave footprints on the internet... 

Overall, there were some good stories in that slide show.. just a fyi.. it was very hard to read the responses in red.. thanks

jeff belonger

Oct 11, 2010 05:30 PM
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

Jeff, I read the powerpoint... had to go to the source and try to blow it up because on my laptop it was too small to easily read. 

Seems that most of it comes down to thinking that they (the big companies) had enough power to overcome the pesky consumers...

Oct 12, 2010 03:38 PM
Alex Morris - Austin Real Estate Agent
Austin, TX
Tough to see the images and read the text, but I got the bulk of it. Interesting video/slideshow. Thanks for sharing.
Nov 24, 2010 08:43 PM