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Bank of America Short Sales - Another Point Of View

By
Real Estate Agent with Aspire Home Real Estate 209-404-0816 DRE #01423125

I know a lot has been said and written about the horrors of a Bank of America Short Sale.  They have also been in the news a lot the past week or so.  I know that Bank of America has earned their reputation.  But my experience with Bank of America short SalesJpattonHomes.com has been the complete opposite.

I had a Bank of America Short Sale listing in Ripon Ca.  I entered all of the information into Equator.com and waited.  And waited.  Finally after getting no response I called the BofA short sale department.  It was then that I was told that since the sellers had an FHA loan on the property that I would not be able to use the Equator.com system.  NOT a very good way to start off.

So I FAXED the entire short sale package to Bank of America. Within a few days a negotiator was assigned to the file and within a month we had our acceptance.  Everything was going great until the third week of escrow.  That's when the deal fell apart due to the buyer not being able to perform. 

So I put the home back on the market and immediately received another offer.  I countered it to match the previous offer and then submitted it to Bank of America.  I let the negotiator know what happened and he approved our new offer within a couple of days.  We went on to close it and everyone was happy.  The negotiator in this transaction was always very responsive to any questions I had and was easy to reach.

I also have another Bank of America Short sale listing in Livingston Ca.  I have been running everything through Equator.com.  The negotiator has asked for a few more documents and some updated documents and I have provided them.  Today I received the following email from the negotiator: You're the BEST!!! Thank you for your quick response, and all your hard work on this file. I will be getting this sent to the investor for approval.  That is the first time I have received an email like that from a bank negotiator.

I know there are good and bad in every business.  I also believe that most of these negotiators are trying to do the best job possible.  I also know that most of them are swamped with files.  I think that if you treat them with respect, like you would like to be treated, more often than not you will get the same in return.

Jim Patton - Short Sale Specialist

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Jim Patton - Realtor
Aspire Home Real Estate
DRE# 01423125


Serving Stanislaus, Merced and San Joaquin Counties in California's Central Valley.


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Kate Bourland
Marketing with Kate - Redding, CA
Onlilne Marketing Mobile Marketing

It's nice to hear a good story every now and again.   It's too bad that this isn't the norm!

Oct 12, 2010 10:25 AM
Jim Patton
Aspire Home Real Estate 209-404-0816 - Modesto, CA
Realtor - Stanislaus ,Merced, San Joaquin Counties

Kate - I agree, hopefully someday the horror stories will be the exception.

Oct 12, 2010 10:31 AM
TC McClenning
Top Cat Creative Services - Canton, GA

Your Bank of America story is posted at a time when Bank of America is certainly in the news a lot with their bombshell last week that they were temporarily halting foreclosures in all 50 states until they could more thoroughly investigate errors and discrepancies within their own systems.

I found an interesting survey on Short Sale Daily News about how/if foreclosure freeze will have a ripple affect on real estate. Here's the direct link to the 4 or 5 question survey if you'd like to take it, http://bit.ly/b5HQkd.

Oct 12, 2010 11:30 AM
Marcy Moyer
eXp Realty of California Silicon Valley Probate, Trust, and Investment Sales - Mountain View, CA
Probate, Trust, and Investment Specialist

I have had good luck with bank of america also. I think it depends on your negotiator.

Oct 13, 2010 05:01 AM
Jim Patton
Aspire Home Real Estate 209-404-0816 - Modesto, CA
Realtor - Stanislaus ,Merced, San Joaquin Counties

Marcy - I think you are right, and so far I have had great negotiators with BofA.

Oct 13, 2010 06:27 AM
Cristal Drake
Prudential California Realty - Fullerton, CA
Realtor - Fullerton Real Estate

Nice to read a positive post! Good job Jim!

Oct 19, 2010 02:51 PM
Cristal Drake
Prudential California Realty - Fullerton, CA
Realtor - Fullerton Real Estate

Nice to read a positive post! Good job Jim!

Oct 19, 2010 02:51 PM
Cristal Drake
Prudential California Realty - Fullerton, CA
Realtor - Fullerton Real Estate

Nice to read a positive post! Good job Jim!

Oct 19, 2010 02:51 PM
Jim Patton
Aspire Home Real Estate 209-404-0816 - Modesto, CA
Realtor - Stanislaus ,Merced, San Joaquin Counties

Thanks Cristal.

Oct 19, 2010 03:14 PM
Joetta Fort
The DiGiorgio Group - Arvada, CO
Independent Broker, Homes Denver to Boulder

Wow - not at all like my experience with BoA, which took a year. But I haven't done one since they started Equator up. Good to hear how well they've gone for you.

Oct 20, 2010 06:42 PM
Jim Patton
Aspire Home Real Estate 209-404-0816 - Modesto, CA
Realtor - Stanislaus ,Merced, San Joaquin Counties

Joetta - From everything I have read and heard I think my experience might be the exception. 

Oct 21, 2010 08:20 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

I've been pretty happy myself with Bank of America lately. It seems to have recognized that for a long time, OK, for many years it caused havoc, anger and outright hatred among short sale agents due to its ineptness and could-care-less attitudes, but all of that has changed. Not to mention, Bank of America appreciates prompt responses. When I get a counter in Equator, I respond immediately or as fast as I humanely can upon receipt. Of course, I have to ask the buyer, first, but I call and push and respond. I get really fast turnarounds. I love Bank of America, and if you had asked me in 2006, I would have never thought those words would ever in a million years pass through my lips.

Oct 26, 2010 11:26 AM
Jim Patton
Aspire Home Real Estate 209-404-0816 - Modesto, CA
Realtor - Stanislaus ,Merced, San Joaquin Counties

Elizabeth - Thanks for the comment.  Have you had the experience where BofA counters back through equator that they want the seller to come in with cash and sign a promissory note?  I had one recently on a $95,000 sale that they wanted the seller to come in with 10K and sign a 20K note. The house is barely worth the 95k.  I immediately countered back, as per the seller, and BofA then accepted the original offer.  Like my seller said, "if I had the money and could sign the note I wouldn't have to sell the house".

Oct 26, 2010 02:16 PM