We don't have any real estate blogs for Excelsior Estates at this time.

"If You Want More Pictures... You'll Have To Take Them Yourself!"

By
Real Estate Agent with North Kansas City Real Estate, Reece and Nichols Residential

Imagine this.....  you get a call from an out of town client that would like to see some homes! Great huh?

When you look them up on MLS, there is only ONE picture.  Now how is this out of town client suppose to see if they even want to drive a distance to see this home?

Fran White, REALTOR to the rescue:  Idea!  I'll call the listing agent and see if she has any other place where there are pictures of this home or similar to this home.

RING.... RING.... "Yes, I have a client that is interested in some homes in the subdivision that you work out of and was wondering if you have anymore pictures of these homes."

Listing Agent Response: "If you want more pictures you'll have to go take them yourself because I'm going out of town."

Huh?

Is this the way you market property to prospective clients?  NO... do NOT do this.

In North Kansas City Real Estate I would have had current pictures on MLS to begin with OR gone and taken more pictures immediately!

How would you have handled this?

Guess what I did.......... Yes!  I went and took the pictures and emailed them to the client.

 

North Kansas City Real Estate, Fran White, REALTOR ®  816-682-3897

Comments (13)

Gaylen Thornton
Desert Heritage Real Estate - Surprise, AZ
I have no patience for the unprofessional agent. If they don't do the job, they don't deserve the reward! Your out of town client is lucky to have you working for them.
Sep 01, 2007 01:43 AM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time
Yep the pictures should have already been there for you. I do have a listing right now here I only have 2 exterior pictures in the MLS. I've been over twice to take photos but the house is sooo small and cluttered I keep leaving empty handed. I think I'll be dropping that listing this week. I listed it in a moment of weakness. Hate it when that happens:)
Sep 01, 2007 03:17 AM
Tom Plant
WINEormous.com - Murrieta, CA
Just when I think I've heard it all. What's worse is listings with NO photos that have been in the MLS for more than a month! Talk about doing your client a disservice.
Sep 01, 2007 03:41 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert
Fran, if this is this Realtor's attitude, then I don't thing she will be around for very long.  She needs to take some lessons from you on how to provide service a Buyer or Seller.
Sep 01, 2007 05:19 AM
Alan Burwell
McHugh Realtors - Sequim, WA
Fran, You are a great agent for your clients.  Kathy
Sep 01, 2007 05:57 AM
Fran White
North Kansas City Real Estate, Reece and Nichols Residential - Kansas City North, MO
Kansas City North Real Estate, 816-682-3897

Gaylen:  Patience?  Is that what it takes to deal with unprofessional agents?  OMG, no wonder nearly blew my top!!!  Thank you for saying my out of town client is lucky to have me.  There are no traffic jams on the extra mile!

BB: Absolutely the pictures should have been there.... but they weren't... and I fixed that problem really quickly. :)

Tom:  You are absolutely correct, our responsibility is service service service.... what's more amazing is this is a new RE company in this subdivision, the developer kicked the well known company out because he felt they were paying them too much $$$.... I guess they are getting their dollars worth now... ha ha

George: THank you kind sir...... I always have my buyers and sellers best interest at heart :)

Kathy:  Thank you too!  I appreciate it...... and truly I feel that going above and beyond makes us stand out in the crowd, don't you agree?

So all in all..... this type of action will eventually weed out the half-hearted agents from "us" extended stay REALTORS®

Sep 01, 2007 11:35 AM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Fran.... talk about being lazy. How about doing a job well...good...or above average. Some people just amaze me and they are still in business... and some are still making money. Scary...

jeff belonger

Sep 01, 2007 12:36 PM
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Fran.... talk about being lazy. How about doing a job well...good...or above average. Some people just amaze me and they are still in business... and some are still making money. Scary...

jeff belonger

Sep 01, 2007 12:37 PM
Darleen McCullen
Raleigh, NC
Broker - Raleigh, NC Real Estate
Fran, They say that laughter is good for the soul, so I try to have several good laughs throughout the day. Reading your post definitely made me laugh out loud--although it's certainly sad that an agent would say this to you. I've never heard of such a thing!
Sep 01, 2007 01:17 PM
Fran White
North Kansas City Real Estate, Reece and Nichols Residential - Kansas City North, MO
Kansas City North Real Estate, 816-682-3897
Jeff: I'd like to give this person the benefit of the doubt..... but get real.  If I was going out of town for the weekend I would have had the pictures on MLS before leaving.  I know as well as everyone that we all need a break, especially with the market the way it is and everyone trying to get clients.
Sep 01, 2007 01:17 PM
Fran White
North Kansas City Real Estate, Reece and Nichols Residential - Kansas City North, MO
Kansas City North Real Estate, 816-682-3897

Darleen:  I was a little taken back myself...glad I could supply a laugh.  It's funny now that I think about it, at the time I didn't even skip a beat and just set up appointments to preview AND take pictures!

Thanks so much for stopping by!

Sep 01, 2007 01:19 PM
Carmen Offutt
La Rosa Realty - Altamonte Springs, FL

Fran,

If only her sellers knew, I am sure they would not be happy to say the least.

Sep 10, 2007 12:07 AM
Fran White
North Kansas City Real Estate, Reece and Nichols Residential - Kansas City North, MO
Kansas City North Real Estate, 816-682-3897
Carmen:  No joke!  And it's five of the best builders in this area. Go figure.
Sep 10, 2007 02:48 AM

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?