Special offer

PINCH ME! Really...

Real Estate Agent with Solid Source Realty Georgia 282203

PINCH ME! I must be dreaming.  

My dream starts out that I've just put a home on the market that's a short sale. My owner has mailed his "short sale" package with all his financials and we are waiting for the offer to come.

Low and behold 4 weeks into this dream we receive a great offer! I've got the pre-HUD done now and it's time to fax everything in. Done. Next....

Making THE CALL. Oh, how I am dreading making THE CALL!... You know the one, to the BANK.  Knowing I'm going to be on hold for... oh say an hour, I wait until I have a break with everything else so I can sit and listen to scratchy bad elevator music, praying someone will answer my call before my ear actually burns up.

Ring, ring, ring.... a few prompts and 5 seconds later I'm talking to someone live. What, really? "Hello, this is Debbie, thank you for calling __blah blah blah____, how can I help you today?"   "Hi Debbie," I stumble to say with my mouth full of spaghetti...

Debbie tells me that my file has just been assigned to a negotiator (I just sent it yesterday!).  She then says with a GIGGLE... " Oh, I'm YOUR negotiator!"  So, I giggled too, wouldn't you?.   I really must be sleeping. You agree right, what are the chances I would get THE ACTUAL NEGOTIATOR ASSIGNED TO MY FILE when I dialed a 1-877 number... to a large loan servicing company??

After telling me she will be handling my file, she then proceeds to give me ALL her contact information including her direct line, email address and fax number. :)  Ok, at this point I say to her, "REALLY Debbie?" She tells me its their goal to have my file complete within 30 days AND she says she is going to call ME once a week with updates. WHAT? She orders the BPO while cheerfully telling me she is looking forward to working with me. OMG.

So, I hung up the phone and thought to myself... AM I DREAMING?  Is this really possible? And, then I wonder,... is the nightmare yet to come? Stay tuned as the story continues! 




Posted by

Logo for the The Gurley Team

Comments (2)

Lora "Leah" Stern 914-772-4528
Coldwell Banker, 170 N Main Street, New City NY 10956 - New City, NY
Real Estate Salesperson

Melanie, definitely miraculous.  Hope the great response time keeps up for you and that you get to close this deal soon.

Oct 18, 2010 09:41 AM
Melanie Gurley
Solid Source Realty Georgia - Cumming, GA
Solid Source Realty Georgia

Thanks Lora. Me too!  I'll keep you posted.

Oct 18, 2010 09:45 AM