Doing Business With Bloggers: Do We Have Higher Expectations? You Bet!

Real Estate Agent with RLAH Real Estate AB95346

For the past couple of years, I've been reading Jay Markanich's posts about home inspection. First, I am impressed by any professional who writes well and who conveys to the reader how he works and his values.  Second, he sounds like he is really bright and knows how to use the latest technology. 

So, I just had a little house go under contract in Brookland, a favorite neighborhood for first time buyers.  And I needed a quintessential house nerd (a term of endearment) to come and go over the place.  I called Jay to see if he would be willing to make the drive from his home in Bristow, Virginia to Washington, DC.

He said yes!

And he delivered!

From reading his posts, I get the feeling that he is not the kind of inspector who gives listing agents a case of the warm fuzzies.  For one thing, he shows up with an infrared camera to sweep the house checking for moisture issues that might otherwise go undetected.  The property in question is a renovation and flip of a granny house.  Sure, it looks great with new kitchen, baths, light fixtures, floors and a coat of fresh paint.  But how about the quality of the redo and anything the fresh paint may be hiding?

Jay found a lot. 

The electrical system was a bit, um, funky.  The "new" central air and heating system was actually recycled - it was manufactured in 2004!  And I'm not sure where the appliances came from - perhaps they were removed from foreclosures in Prince William County?  There was a vent in the basement bath that sucked all of that sweet smelling air and humidity into the space between the lower level ceiling and first floor.  Now that could get interesting! 

Jay was thorough, finding things that other inspectors would have missed.  And his tool box was most impressive, with a little meter for checking out outlets.  And his moisture meter found a leak and provided relief about other parts of the house that are dry.  And what really impressed me was that he explained things so well, focusing on explaining very clearly what was actually going on in the house. He helped my buyer to understand the house and what was right and wrong with it without freaking him out.

So to all of you DC area buyer brokers, I'd highly recommend Jay for your Home Inspector A-List!

And, of course, it was really fun to meet in person another Active Rain blogger who I've so admired!

So yeah, I have higher expectations for bloggers I do business with.  And it's so great when they exceed them.


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Kathleen Cooper
Kathleen Cooper, Sposato Realty Group - Worcester, MA
Sposato Realty Group - Broker Owner

That's awesome!  I have followed his posts as well.  Good stuff!  Wish we had more like him in the rain and wish I could talk local professionals to get on here and share their knowledge.  

Oct 19, 2010 04:10 PM #26
Jeff Belonger
Social Media - Infinity Home Mortgage Company, Inc - Cherry Hill, NJ
The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans

Pat... sounds like Jay is on top of his game... and doesn't care what others think, but that he does the best job that he can do. Besides, it certainly sounds like more devices are used now than from 10 to 15 yrs ago...

jeff belonger

Oct 19, 2010 04:15 PM #27
Marcy Moyer
eXp Realty of California Silicon Valley Probate, Trust, and Investment Sales - Mountain View, CA
Probate, Trust, and Investment Specialist

I love it when we Active Rainers can help eachother out.

Oct 19, 2010 04:22 PM #28
Steve Shatsky
Dallas, TX

Hi Pat... it is not just bloggers... any time I have a transaction with another agent who I know, my expectations are definitely higher!

Oct 19, 2010 04:42 PM #29
Liz Moras Migic
Chilliwack, BC
Chilliwack, British Columbia - Realtor

Yes thats so true - I so wish I could do some business with A/r's - but there just aren't that many of them up North here!

Oct 19, 2010 04:44 PM #30
Carol Culkin
Reece & Nichols - Leawood, KS
Overland Park

Pat - That is a great example of making that special connection through Active Rain networing.  Just got to ask, how did all these inspection issues effect your deal?  

Oct 19, 2010 04:55 PM #31
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

I think I will mention Jay's infrared technology to my next home buyer.  He's on my short list of inspectors, but we've yet to work together.  Glad to know I won't be disappointed when we do.

Oct 19, 2010 06:10 PM #32
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

Wow, Pat.  Thank you!  That house took a little detective work, for sure! I noticed that our client's father was a bit leary at the beginning but kind of liked me toward the end!  He even got teased a few times, although everyone does you probably noticed.

Oh, and hey, great picture!

Did you ask who is Mosby?  Man oh man!  Staying in the countryside, he probably doesn't go downtown too much - he did have a house down there though!  I should do a post on that.  The house is still there.

Here is my first "ghost" post!  It wasn't until later that I named the guy Mosby...

When I was corporate, during and after MBA school, I worked in Baltimore, for a few years.  My office was in the World Trade Center on the Inner Harbor.  Hated office work!

Oct 19, 2010 10:06 PM #33
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

P.s.  I hope your working with inspectors and they're retiring is not a pattern!  I have no intention of retiring for another 50 years or so...

You found out that I am not too shy or retiring I bet.

I have to say, it was wonderful to meet you!

Oct 19, 2010 10:30 PM #34
Ellen Caruso
Daniel Gale Sotheby's International Realty - Glen Head, NY

Pat, I think how we blog also represents who we are. Your were smart to pick him, from what I've read of his he was perfect for the job.

Oct 19, 2010 11:36 PM #35
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I wonder if Jay will come down to Florida to do some inspections for us?  Very nice review Pat.

Oct 19, 2010 11:41 PM #36
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in North Kingstown RI and beyond's wonderful that you shared your success with us about would you have shared a failure of an AR member also?   I definitely like the moisture reader & none of the inspectors i have used have that one!!

Oct 20, 2010 12:42 AM #37
Kathryn Maguire (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

What a neat story!  My area is about a 3.5 hour drive from Bristow and I am bummed I probably would not succeed in getting Jay down here.  Luckily, I do already have some great inspectors to work with.  Although none of them have a ghost that sometimes accompanies the inspection.

Oct 20, 2010 12:46 AM #38
Fernando Herboso - Broker for Maxus Realty Group
Maxus Realty Group - Broker 301-246-0001 - Gaithersburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

Great testimonial. .I will be giving Jay a call next time we have a buyer in VA

Oct 20, 2010 12:56 AM #39
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Pat, I know I have higher expectations from my blog buddies. And good inspectors are so hard to come by. That was a win win situation for sure.

Hope all the issues will be resolved and you will have a nice closing!

Oct 20, 2010 02:12 AM #40
Susan Laxson CRS
HomeSmart Professionals - La Quinta, CA
Local Knowledge & Global Network

Pat, great testimonial!  I wonder if Jay wants to take a road trip out west... say, to San Diego?  :-)   ~ Susan

Oct 20, 2010 08:06 AM #41
Vickie Slade
Colorado Landmark, Realtors - Boulder, CO
Service You Can Trust ~ Someone You Can Depend On

Pat, I always enjoy reading your blog posts and this one was no exception.  I loved this particular post for multiple reasons.  First I thought it was awesome of you to recognize the great job Jay did publicly.  Too many times agents are quick to criticize and let others know when someone doesn't do a great job --- Kuddos to you for singing Jay's Praises.

Secondly, it was invaluable to many of us to see how the "Rain" connects us in so many ways.  thanks for this great post.

Oct 20, 2010 08:20 AM #42
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

That's awesome. Maybe this will make one of the success stories this Friday?

Oct 20, 2010 12:36 PM #43
Betsy Schuman Dodek
Washington Fine Properties - Washington DC Area Real Estate - Potomac, MD


This was a great post. Were you the buyer's agent or listing agent? I hate when flippers use dated materials and pass off a home as newly renovated??? I am digressing because the point is that Jay is a great home inspector - and went out of his way for you - not surprising!!! 

Hope the sale goes through!!!


Oct 20, 2010 01:24 PM #44
Mike Mayer
Mike Mayer, Broker/Owner - i List For Less Realty, LLC - Lafayette, LA

Terrific post Patricia, and a wonderful referral for a fellow AR-er, Jay!

Oct 20, 2010 08:00 PM #45
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Patricia Kennedy

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