Solicitors are calling me more then prospects are! Somebody help!

By
Services for Real Estate Pros with Denvers Insurance

Ring ring, ring ring, is it a client looking for an insurance quote? Maybe this is the big commercial lead that calls me once in a while, that eventually turns into that big policy! (Me) "Thank you for calling Denvers Insurance & The Ahbe Group, This is Mark how can I help you? (pause, then I am put on hold and hear some lovely elevator music.) 10 seconds later, (telemarketer) "hello" (me) " Yes this is Mark, how can I help you? (telemarketer) " Hi is the agency owner around?" (me) " your talking to him" (telemarketer) "oh yes, My name is Dan I am with ABC company, how are you doing today? (me) I am great do you need an insurance quote or have any questions about insurance?" (telemarketer) " No Mark, I was actually wondering where do you get your ink from? (me) "Ink for what, my pens I buy already include ink in them", I jokingly say. (telemarketer) "Oh Mark, I am talking about for your printers in your office". (me) "Oh, okay, I actually don't use printers, see I am a huge environmentalist, so everything I do is electronic."(of course this is not true, I go through a lot of ink and paper a month between the fax, laser printer, jet printer and copies.) " I also think ink companies are evil! (telemarketer) " um, okay?". (me) You guys are always promoting and selling your evil ink!" " "And do you know what ink goes on?" (telemarketer) "Well sir it goes in your printer????" (me) "No your wrong, it goes on paper, I Didn't ask where it goes! "And do you know where paper comes from" (telemarketer) "Uh, trees sir...." (me) "Exactly, you guys are killing trees!" " Not only that you need a large forest, in order to pay for all your expensive ink!" "So where is the hypocrisy there?" (telemarketer) "(hear clicking of phone and the telemarketer hang up.)"

Eventually they hung up on them. And of course I do use printers, ink and paper and so on. Especially as an insurance agent. I am not necessarily an environmentalist. But when you call me, put me on hold for 10 seconds while playing crappy elevator music, not even listen to my name when I answer, and not even know who the Owner of the agency when you call? Come on now! My website gives it to you on a Golden Platter of Who I am and what lines of insurance I sell and where I am located. 

I cold call all the time.  95 percent of all cold calls made to my agency are horrible... 

If your going to cold call, do it right.....

Comments (9)

Matt Grohe
RE/MAX Concepts - Des Moines, IA
Serving the metro since 2003

Mark: I get these kinds of calls all the time. Very early on jump in and say "Thank you for the opportunity but I'm not interested in any _______ at this time. (supplies, suppliers, markeintg, promotion, exposure, etc.) Then repeat it. 2x is the rule. Responding to their questions or listening to their lecture puts them in control and you have to take that control away quickly.

Oct 27, 2010 03:35 PM
Mark Schneider
Denvers Insurance - Denver, CO

Matt, I had a little fun with this one.....

Oct 27, 2010 03:36 PM
Yolanda Hoversten
Self Employed - O'Fallon, IL
Broker - O Fallon, IL Real Estate

I think like us, they're just prospecting.  I do tend to hang up though.  lol

Oct 27, 2010 03:37 PM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

It's started with me that way too. Now, it's 2-3 new clients a week. You're on the right track.

Oct 27, 2010 03:39 PM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents

It's started with me that way too. Now, it's 2-3 new clients a week. You're on the right track.

Oct 27, 2010 03:39 PM
Mark Schneider
Denvers Insurance - Denver, CO

Loreena,

They're always getting my number off of Google maps. Its a double edge sword, when your easy to find for consumers on the Internet, your also easy to find for solicitors. 

Oct 27, 2010 03:43 PM
Allison Klein
Full House Realty Group - Fort Collins, CO
Fort Collins Real Estate

I ask them to put me on the "Do not call list"

Oct 27, 2010 04:24 PM
Allison Klein
Full House Realty Group - Fort Collins, CO
Fort Collins Real Estate

I ask them to put me on the "Do not call list"

Oct 27, 2010 04:24 PM
John Pusa
Berkshire Hathaway Home Services Crest - Glendale, CA
Your All Time Realtor With Exceptional Service

Mark - I receive calls from the telemarketers too. Some telemarketers are very skilled, and I learned from them.

Oct 27, 2010 05:32 PM

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