To Mediate or Not to Mediate?

Real Estate Agent with Keller Williams Realty

In the state of affairs we are currently in our job has never been harder.  We educate ourselves to no end on how to deliver the best customer service and how to be as knowledgeable as possible in all the different facets of real estate.  Well if you have not added this to your repertoire of things you do, you should.  Sometimes I find that agents can sometimes get in the way of  making a transaction come together.  It's not a fight over who is best or whatever it may be in the situation.  It is about the client and what their needs are.  We need to be able to come together over the issues and work them out.  This is not me versus you. 

Many states offer CE in the way of becoming a real estate mediator.  I think this should be required just like the ethics course is required in TN every renewal period (2 yrs).  We should practice mediation between ourselves and our clients along with mediating between agents.  I hear way too many stories these days about how awful a transaction was due to the other agent.  It is discouraging to hear there are still these types present in the industry.  Often things can be made about oneself, but not when it comes to a real estate transaction.  It must be a win-win for everyone or there is no deal and guess what you've lost your business and most likely any future business with this person(s) and anyone they know.  To me there is nothing more detrimental to me and my business than less than desirable stories about my quality of service.  You see that is attached to my name and I still believe that in this business you are only as good as your name and reputation. 

Please folks begin working together and with each other, whether you are in real estate or not.  Mediation is such a major part of what we do every day; you may do it as a wife, mother, boss, sister, etc.  Become an expert in this and watch what happens to your business and your life.  Only good things come out of working together.  I guess it just boils down to the Golden Rule.  USE IT.

Comments (2)

Sandra Bild
"Bild" a Better Business / Social Media Manager - Iowa City, IA

Oh, that would be a WONDERFUL idea to offer Mediation CEU's! I would snap that up in a heartbeat!

Oct 28, 2010 07:36 AM
Larry O'Sullivan
Sandy, UT

I have been reading your blogposts with interest. you look for good argument and concise information for your clients. I appreciate your directness.

Oct 28, 2010 12:00 PM