I recently attended a seminar for my local association and the guest speaker was Michael Maher, author of the 7 levels of communication. My husband and I had been out to dinner in a local restaurant and we observed two young couples and two small children all sitting around the dinner table. The 2 women were both talking to somebody else on their smart phones, the 2 children each had a game boy in hand, and 1 of the two men was texting at the table. The other man looked like he was on an island by himself. It gave us both a sense of how you can be surrounded by people yet so disconnected from each other.
I loved the seminar, I went out today and bought a ton of stamps, (yes snail mail) because I am going to recommit to sending personal hand written notes to my agents, my clients AND my friends and family. They deserve it. No more relying on just drip campaigns, and quick text message for occasions that warrant more. We can use technology to make things simpler and quicker, but nothing replaces the human element.
One last thought and that is to embrace a new generation, the generation of generousity, a kinder, slower, more personal way to reach out and serve each other, especially when it is tempting to use the latest greatest technology for our convenience. Lets use text messages to transmit simple messages, lets use our voices and communicate and give more out then what we take. Read this book and see how you can take people from acquaintences to referral relationships, Michael is the #1 REALTOR in Kansas City and I thought is presentation and book is something we could all use!

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