I sold real estate for a few years when I first quit my full time managerial job thinking I would have more time for me, my new baby and life in general.... LOL! (Yup, admit it, some of you are actually 'laughing out loud' - I can hear you!) and I quickly realized this was not the case! Now, I was at the beck and call of everyone that wanted to see a house, place an offer or list a home.
I know what you seasoned agents are saying, I started out all wrong. Looking back, I can see I didn't set boundaries or limits to my time. BUT I also was in the thick of it in 2004 when the getting was good and escalation clauses were thrown around like popcorn. If you didn't jump on the ball, another hungry agent was there to do the job for you.
There was no rest when I was home because my cell had to be practically glued to my hand should a prospective client need me at that moment.
What I realized was, no transaction was the same. Of course I have not handled hundreds as some but it seems like every one had some major issue, difficulty or exhaustive client. I ended up giving a buyer $1000 because the seller was an unreasonable customer. I got cussed out over the phone for another agent's mistakes and misunderstandings. I wore holes in my jeans scrubbing a seller's toilets, cigarette covered floors and nasty garbage disposals all in the name of "a listing". It seems almost every deal ended with me in tears at home wondering why I did this to begin with.
I actually said, "I am not nasty enough to be in real estate". WHAT!? (Did she just say that?) HA... Yes, I said it. In the few transactions I dealt with I only came across one agent that was kind and considerate. I AM NOT SAYING ALL ARE THIS WAY - But I didn't have the tough skin for this job.
It's true that the agent needs to work for their client to get the best offer, transaction, deal, terms, whatever but why is it that I seemed to get the most difficult clients with the most infuriating agents?
I realized that although I am an outgoing and friendly person, I do much better behind the scenes pushing others forward. I found writing for agents, brokers and companies let me be myself without having to deal with the tug and pull of negotiations and closings.
Yes, I know most of you are dedicated to your work and strive to achieve a level of customer service unmatched in your area. I just happened to get the 2% out there in clients and agents that turned me off the profession. I love what I do now though, and strive to meet my clients satisfactions 110% of the time.
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