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Measure Your Marketing Results, Part 1: Craigslist

By
Services for Real Estate Pros with CoreFact.com

Can you get leads via Craigslist?        CraigsList: measure your results, get leads

Maximize exposure for your listings, get buyer leads, get seller leads; using Craigslist .. the results:


 

After doing many measurements in the SF Bay Area, observe that a "good" Craigslist ad may attract about 100+ visitors to your ad in the first day and about 200+ in the first three days, rapidly tapering off after day three.  You can post the same info every 48+ hours (at least two days apart.)

Of those 200+ visitors to each of your Craigslist ads, if the ad is properly designed, you may attract 10% or more to visit your website, on the average, via click-thru from your well-labeled, prominent link (call to action) in the ad.  

So, each well designed ad could bring in 20 or more new visitors for you.  (For a well-designed ad.)  Of those visitors, about 10~20% may like what they see and sign up for your automated listing search updates, yielding several active buyer leads per ad, or more.

(Stats on over 100 ads for over 10 listings and many open houses, over 12-months, using specialized techniques.)



Here are some quick tips:

How to design ads for maximum response?
 
Plan your campaign(s).
 
Each title must be a grabber, target your audience well.
 
The ad should be informative but brief, with only a few photos, and contain a link to your custom landing page for more details (as appropriate for each campaign, such as for each single property listing.)  The link's anchor text must be a grabber, too.  Think of your ad as a teaser with a call-to-action to capture leads.  If you develop the call-to-action, you will win leads, if anybody is interested.
 
On your landing page, you can measure your hits.  You won't get SEO benefit, because all Craigslist links are NOFOLLOW, but you should get good leads in the first few days... and a spike in your web traffic.
 
Prep a few different ads (20% or more difference in text) and rotate them if you want to post more than one ad every 48 hours per listing or per campaign.  You could post one or two ads per property per day if you design them well enough.  You can also design generic ads (but if they are not property-specfic they are more likely to get flagged off by your competitors or community.)
 

How are you capturing your leads?  

Make sure you have a website (or landing page URL for a specific target campaign or listing) that offers a very simple, lightweight signup process for potential buyers.  If you require them to enter too much info, they will enter bogus info, or abandon your signup process.  Provide optional fields for phone, name, etc. but require their email address, to opt-in ... for email alerts on new listings matching the buyer's search criteria, or home value alerts for owners looking to sell.
 

What's the best time of day and day of week to post, how often to post on Craigslist?  

Try randomizing a bit, but here are some rules-of-thumb: 

Post weekend open houses on Thursday afternoon (catch the early birds going online to plan weekend tours.)  

Post a similar ad on Saturday morning, and another different ad on Sunday morning.
 
 
Post another one early in the week... yes, you're on MLS but the more exposure the better.  Got a pocket listing (not on MLS?) promote it via Craigslist, while capturing leads in your neighborhood.
 

Blacklisting and Flagging-Off?

If you put too many links into Craigslist, or break other unwritten rules, you may be blacklisted for awhile, a few days perhaps.  Your ads will seem to post into your account, but they won't show up in the public search.  There are a few other caveats, such as blacklisted servers for your hosted images, but with trial-and-error you may find out what works and what doesn't work... always check the public index, about a half hour after posting.  If you ad does not appear within 20 ~ 40 minutes, you may be blacklisted.
 

If your competitors or your community doesn't like your ad, it can get flagged off.  It takes more than a few different IP addresses to make that happen.  After your get flagged off, your threshold may decrease for awhile.  Don't worry too much about getting flagged off.  If you ad is legit, you can re-post immediately, and you go back to the top.  But, if you get flagged off repeatedly, it becomes easier to get flagged off, due to thresholds.  (You'll get an email immediately if your ad is flagged off.  Check to see if it's still there or not, and if it's gone from the public index, you can re-post the same ad immediately.  Better wait 20 minutes for the flaggers to get busy somewhere else.)
 
 
Follow-ups?
 
Be sure you have an email drip campaign to reinforce the call-to-action, and keep them coming back to your website...  measure activity, and follow up, espeically with your most active contacts, adding the human touch to your marketing campaigns.
 
 

Measurement and Contiuous Improvement?

 
 
It's been said, "If you cannot afford to measure your marketing results, you cannot afford to market."  How are you measuring your results?
 
 
Want help, or more info?

 

 

MichelleCherie Carr Crowe .Just Call. 408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

Thanks for passing on your tips and clear explanations.

Nov 17, 2010 02:52 PM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

George, very interesting post. I know that we do not get the  results that we could be getting from Craigslist. Liked your points here.

Nov 17, 2010 03:05 PM
Eric Kodner
Wayzata Lakes Realty: Eric Kodner Sells Twin Cities Homes - Minnetonka, MN
Wayzata Lakes Realty: Twin Cities, Madeline Island

I've been using Craigslist some, but haven't had the volume of results that others have reported.  I'm gonna try some of your suggestions..thanks!

Nov 17, 2010 03:27 PM
George Fanucci
CoreFact.com - Los Altos, CA
Internet - Technology - Business - Solutions

Hi Michelle, Jon, and Eric.  Thanks!  These are the results of a few years of trial-and-error (and success) measurements, providing marketing technology for many agents in the SF Bay Area.  There's more, these are just some highlights.  — George

 

Total-Tracking℠ for your Real Estate Marketing

... Hits on CraigsList ...  which ads are doing best?    

... Openings on Emails  ...  which messages are doing best?    

vs. Hits on your Lead Capture widgets 
                    and Landing Pages ...

vs. Click-throughs ...   page-views...

vs. sign-ups ...

vs. sign-ins ...

vs. Leads, Referrals, Deals!

 

It's a cascade, flowing into your Sphere-of-Influence...

 

Nov 17, 2010 03:35 PM
John Pusa
Glendale, CA

George - Thank you for sharing a very helpful blog. Excellent information.

Nov 17, 2010 04:16 PM
Deborah Hill
M Residential Real Estate - Los Angeles, CA
(310) 462-6007

Hi George,

Your information is very informative.  I am new in this business and right now I am with a property management company working as a lead generator.

I do post on craigslist and just yesterday started posting on Postlets.  I have had some call backs but thats about it. My questions is I know I need to have a website to be able to capture leads and email campaigns.  Going to do my research but was wondering if you could recommend a free website that could handle this.

Thanks!

 

 

Nov 27, 2010 09:55 AM
George Fanucci
CoreFact.com - Los Altos, CA
Internet - Technology - Business - Solutions

Hi Deborah,

it's getting harder and harder to find free web hosting with advanced features.  You get what you pay for.  

The key to lead capture is some type of widget (html code) that can collect information to feed your lead management system.

CoreFact offers such a system, at a very reasonable cost.

 

To grow your business, your Marketing plan is arguably the most important part of your business plan.

Besides internet marketing and social networking, there are print marketing resources that can win great results.

CoreFact offers geographic, demographic, and sphere-of-influence real estate lead capture system ...

Get more new leads — let me know if you'd like more info.   ~ George (650) 265-7809  CoreFact.com

Dec 01, 2010 02:39 PM
Adrian Willanger
206 909-7536 AdrianWillanger-broker.com - Seattle, WA
Profit from my two decades of experience

George-thanks the post, lots of very good information.

Best

Dec 19, 2010 03:36 AM
George Fanucci
CoreFact.com - Los Altos, CA
Internet - Technology - Business - Solutions

What would you like to see for part 2?

 

  • Beyond Google Local, Using Google Maps for SEO?
  • How to use Lead Capture Postcards for Real Estate Farming and Marketing ROI?
  • Delivering valuable, up-to-date Market Analysis on your website?
  • Engaging your prospects online to build your Sphere-of-Influence?
  • SEO for mobile traffic?
  • Enhancing your web presence and cleaning up your online reputation?

 

Dec 23, 2010 11:15 AM
Lanre-"THE REAL ESTATE FARMER" Folayan
Samson Properties - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

George I would definitely like to see Part 2. I am writing a blog right now on "What time and days of the week are people having success with Craigslist. You already have answered that one. But I want to know if people are using a Craigslist Ad Maker/Creator?. And if they are,what is it?

Jan 18, 2011 04:34 PM
Adrian Willanger
206 909-7536 AdrianWillanger-broker.com - Seattle, WA
Profit from my two decades of experience

George~thanks for the gorilla stealth like tips, I appreciate it that you've actually done it for awhile and our tweaking and producing measurable results. I agree if you everything needs to be measurable. Best.

Apr 04, 2011 02:26 PM
George Fanucci
CoreFact.com - Los Altos, CA
Internet - Technology - Business - Solutions

2012 Update:

Real Estate Marketing Plans: Most Effective Marketing of 2011

Results of a survey of about 2,000 real estate agents, check the graphs!  Solid basis for marketing budget.

Feb 12, 2012 10:50 PM
Evelyn Kennedy
Alain Pinel Realtors - Alameda, CA
Alameda, Real Estate, Alameda, CA

George:

Love the tips.  I am going to see how many I can implement.  Thanks very much for the info.  I can use it.

Feb 16, 2012 12:05 PM