This past week I was in Raleigh for a few days helping my sons get ready for Cameron Village's Holiday Kick Off Thursday night. The event complete with Santa Claus (which is too early for my tastes) was held as a nighttime activity and the entire complex was jam packed! Everyone worked late to be sure Tin Roof Teas was clean and ready to open Friday morning. My oldest son put me to work labeling inventory while his dad assembled one of the cooling cases for their new shipment of exotic truffles. I decided to stroll down to one of the upscale jewelry stores to view their Slane & Slane Collection. I have a daughter-in-law who loves that particular designer. Now, I admit I was in jeans, a Longboat Key sweatshirt, and no makeup but so what. The clerks (jewelry consultants) informed me that they were getting ready for a trunk show that afternoon so if I needed to see a piece of jewelry, let them know. They ignored me for the rest of the hour. I had been in there before when I was dressed to impress so I know the difference. They hovered to the point of annoyance.
I strolled back to our shop and I went back to work. My husband asked me what I bought for her and gave me that "husband" look when I said that I didn't buy anything. I made up my mind to buy from a local shop who treats me well no matter how I am dressed. I bought some jewelery from him a few years ago. I told him to hold the pieces until I could transfer the money to my checking account...he told me to take the pieces with me and call when I transferred the money. Now, that is what I call service!
I hope as real estate agents we have learned that you can't judge based upon clothes and cars or even the house they currently live in. One of the most difficult tenants I ever had (she let me know all the time that she was used to better conditions) came with status car, expensive clothes, very expensive furnishings and a credit report with a foreclosure and judgments. I required double deposits.
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