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Get To Know Your Signing Agent

By
Services for Real Estate Pros with Central Wisconsin Notary

Get To Know Your Signing Agent                              

I am new to ActiveRain, but here is what I have learned from reading what others have to say on here and from the way this community is set up.  It's all about networking and creating an atmosphere to share knowledge and experiences in the RE World.  Kudos to the creators and caretakers of this community, they have done an exceptional job on this website.  What a place to thrive in the business and connect with everyone who has a role in the RE Industry.  I cannot express enough the positive energy that exists here.  That already has been acknowledged by me with all the wonderful responses I received on "My First Blog"

So why the title to this blog I suppose you may be asking?  Up until I found ActiveRain, in my experiences, there was little communication between the RE Agent, the Loan Officer, the Mortgage Broker and the Signing Agent.  Maybe the occasional phone call from me to let them know the closing was completed.  Unless we are called directly by the RE Agent, Loan Officer, or Mortgage Broker, for the most part we (Signing Agents) do not talk to the actual person or entity that in all reality is the originator of our services being requested.  There is multiple individuals in-between, which is the way this business operates for the most part.

My questions to you are:

  • Do you want to know who is sitting with your clients and representing you? 
  • Do you want to know if that person is professional? 
  • How about the Signing Agents personality?  This isn't a profession for someone who cannot hold their composure in the event a borrower is less than happy that day or who gets flustered because the borrower may be nervous themselves about signing their loan documents.  Staying professional is crucial to everyone involved in a said RE transaction. 
  • How about their dedication to the profession?  It's no secret that someone who is dedicated to their profession will create a very positive atmosphere in their surroundings.  Thus creating a positive atmosphere with your clients.

I feel ActiveRain is the perfect community for RE Agents, Loan Officers, and Mortgage Brokers to "Get To Know Your Signing Agent".  It is a door of opportunity to get some one on one communication with Signing Agents that maybe before it didn't exist.  It may be a great opportunity to ask those questions that you had before but had no resources to ask or no where to ask them.

So I invite and encourage all members of ActiveRain especially, RE Agents, Loan Officers, and Mortgage Brokers to visit the Notary Groups and Blogs, read them and post to them if you feel so inclined.  Ask us questions about what we do.  There are quite a few of us who have had some very interesting experiences in this field and quite a few of us who are very serious about being a Signing Agent.

And if you have the opportunity, call your Signing Agent that has handled your clients In-Home Closing.  I think you will find a lot of us have the same dedication to our profession that you do to yours.   If you know of a Signing Agent in your community, invite them to have coffee.  You might just make a friend in the business that will enhance your efforts with your clients.

There is a lot of credit to be given on ActiveRain to the Notary/Signing Agents who are already members.  Their postings and blogs are a wealth of information.  Please visit them and let them know what a credit they are to the RE Industry.

Thank you for reading my blog and have a great day!!



What is a Notary Signing Agent? Find a qualified NSA in your area that can close your client's loan at their home conveniently and with ease.

 

Lacey D. Horton
LDH Services - Heath, TX
Certified Signing Agent Texas

This is a great post, Lisa it's true. I rarely get to know some of my clients other than a phone call, can you do a closing in Houston at 5 on Friday? The last thing they hear from me is the tracking number and have a great weekend.  Have you thought about adding this post to some of the other groups so that the RE Agents, Loan Officers and Mortgage Brokers can read it?  I think you should :) 

Sep 12, 2007 11:42 PM
Lisa Kimmel
Central Wisconsin Notary - Stevens Point, WI
Mobile Loan Closer - Notary
Why thank you Miss Lacey!  I was going to post it to different groups but they can be a little overwhelming because there are so many.  I did check the "Public Categories-RE Professionals".  Should I check the circle "AR Community"?  Otherwise do you have any suggestions on what groups to send it to?  And I agree, I would like for as many RE Professionals to see this as possible.  I dont want to be in the background and unknown,  I want everyone who is connected to the RE transaction to feel free to talk to me and get to know me on a professional level.  This is why Im beginning to love AR!  What a great place to make that happen.
Sep 13, 2007 01:34 AM
LaShon James-Major
The Document Diva - Long Beach, CA
Long Beach Mobile Notary - 562.314.4319

Good post, Lisa. We may be the only person the client sees so I think it important that real estate pros get familiar with who's in front of their clients.

 

diva sig

Sep 14, 2007 10:26 AM
Lisa Kimmel
Central Wisconsin Notary - Stevens Point, WI
Mobile Loan Closer - Notary
Absolutely LaShon!!
Sep 14, 2007 10:57 AM
Michele Madison
Nebraska's #1 Notary Services - Bellevue, NE

What great insite to the other side of what we do... I agree whole heartedly that since we are one of the only actual people the borrowers see- it would be wise to have the agents and loan officers meet us and get to know us based on who we are not just the "notary."  

 

Sep 18, 2007 03:35 AM
Lisa Kimmel
Central Wisconsin Notary - Stevens Point, WI
Mobile Loan Closer - Notary

Thank you Michele,

I think there are a lot of professional Notary/Signing Agents out there that if given the opportunity to talk to the LO's, Mortgage Brokers, or RE Agents, they would.  But we are sometimes not allowed by hiring companies and I think that is wrong.  After all, we pride ourselves in what we do, shouldnt they be aware of that?  And how would they know? 

Sometimes a company that hires out mobile closers is happy with just providing a warm body to do the closing.  Professionalism is a second priority.

So it would also give them the opportunity to screen someone who isnt so professional.  The horror stories I have heard of some mobile closers is incredible as I am sure there are plenty of those to go around.

Sep 18, 2007 09:31 AM
Sheila Meinecke
My Notary Service - San Jose, CA
You are so right Lisa, not much thought is given to the person who actually goes before the client, and as we know first impressions are usually hard to change once made. It's sad that many people search by price alone in choosing a loan signing agent.  They only realize too late that you get what you pay for. Building relationships with a trust worthy team or network will benefit everyone, and Active Rain is a great place to start. 
Sep 19, 2007 07:08 AM
Lisa Kimmel
Central Wisconsin Notary - Stevens Point, WI
Mobile Loan Closer - Notary

Hi Sheila,

Love your picture!  Yes, that is something I would definately like to see accomplished.  Do you know if anyone has started a group for Notaries, LO's, Mortgage Brokers and RE Agents?  I have looked around and didnt see any. 

I think opening up a group for dialogue between all these professionals would be a good thing.

Sep 19, 2007 02:01 PM
Mary Ellen Elmore
Nunnelly, TN

Great post!

The LO should call us or us them.

We are, in most all instances the only person the borrower(s) has face to face contact with. We represent the lender and title company in the eyes of the borrower(s). Do the LO's not care who we are?

I have had a few, like maybe 3 in five years, call me before or after the closing.

They have been really great. Calling before the closing to give me their cell or home number in case there questions or after to thank me for doing a good job for them.

One even thanked me for dressed appropriately.

Dec 14, 2007 12:04 AM