We're On It!

By
Real Estate Technology with ActiveRain

Hello ActiveRain!  We wanted to let you know about a few updates we are working on.  I apologize first and foremost for the poor performance issues you have been experiencing lately.  We are not about to enter that nightmare we experienced last spring and the reason we won't is because our developers are on top of it.

We are in the midst of upgrading our database servers.  The database is responsible for storing all your wonderful blog entries and comments.  Think of us as replacing your old Pinto with a shiny new Mercedes.

A datacenter migration was the cause for the last bit of downtime.  We needed more space to fit all your valuable information in.  We're upgrading your one bedroom condo to one of the homes you see on Real Housewives of Beverly Hills......I'm not the only one who watches that right?!?!?

I wish I had an ETA for you but I do not.  We will be rolling out upgrades over several weeks.  ActiveRain may be intermittent unavailable during evenings for several hours.

Thank you all for your ever patient ways.  I know it's rough but we'll get there!

 

~Kerrie

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Comments (126)

Christine R. Sutherland
Sun Realty USA, Inc. - Punta Gorda, FL
REALTOR - RSPS, e-Pro, TRC

Thanks for explaining - we all wondered what had happened.  Now all is revealed!

Dec 04, 2010 10:02 AM
Shannon Coe
Keller Williams - Rocklin, CA
916-597-3818, Lincoln, Rocklin, Loomis, Roseville

sounds good. I love Active Rain!

Shannon Coe Realtor #01489731

WR Properties Brentwood Ca

http://www.ShannonCoe.com

Dec 05, 2010 05:07 AM
Kerrie La Guardia
ActiveRain, Community Manager - Kirkland, WA
Let it Rain!

Karen - You're not shy are you?  :)

Dec 05, 2010 06:55 AM
Devona Garrigus
Garrigus Real Estate - Redlands, CA
REALTOR® / Short Sale Specialist
We all know ActiveRain has been slow the last couple of weeks, but we as AR members should have some patience for ActiveRain and its employees because of the daunting task of keeping up with AR's growth.
Dec 05, 2010 07:20 AM
Margaret C. Taylor
Century 21 New Millennium MD - Mechanicsville, MD
St Marys/Calvert/Charles MD Real Estate Agent

Thanks for the update.  Looking forward to the 'Mercedes'!  Reblogging so others will find this.  Margaret C.

Dec 05, 2010 01:06 PM
Anne Hensel
South Beaches Real Estate Professionals - Saint Petersburg, FL
Realtor - Broker - St. Pete Beach, Treasure Island

Can't wait for the mercedes ! Thanks for uograding.

Dec 06, 2010 12:13 AM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate

Kerrie:  I think that I, like many others, find my own "shyness" somewhat disappears when on the internet... or on Active Rain, making comments and writing posts.  Sometimes that is good news... other times... not so much.

Have a wonderful week.

Dec 06, 2010 04:34 AM
Coleen DeGroff
Coldwell Banker M.M. Parrish Realtors - Gainesville, FL
Haile Plantation Real Estate - Gainesville FL

Hi Kerrie - Thanks for keeping us up to date with what's going on. Definitely makes me feel loved. :)

Dec 06, 2010 01:49 PM
Don Wixom
RE/MAX Executives Nampa, ID - Nampa, ID
"Looking out for your next move..."tm

Hey Kerrie, it's nice to be kept in the loop! Thanks for filling us in & good luck with the transition of things!

Dec 07, 2010 01:32 PM
James Jeter
Cardinal Financial Company, Limited Partnership - Carrollton, TX
James Jeter

Ahhh.  Growing pains.  I'm sure the improvements will be worth the wait.

Dec 08, 2010 04:14 AM
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY
Hi Kerrie~ As long as we don't start seeing all of those proxy errors again! Thanks for the warnings..........
Dec 08, 2010 01:44 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate

Kerrie:  Speaking of those darling Proxy Errors... I have seen at least three of them over the last week.  Nothing like they were... but... just made me wonder what was going on.

Dec 08, 2010 05:29 PM
Brin Realty Associates Team At Bean Group
Bean Group | Brin Realty Associates - Amherst, NH
Amherst NH homes and Southern NH real estate

thanks Kerrie, things are much better in NH...running along much quicker.

Dec 11, 2010 04:10 AM
Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation

T
hanks for the update, Kerrie.  Very reassuring!

Dec 14, 2010 10:08 AM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Kerrie, it's great to know that AR is constantly improving to keep up with its growth. And glad to know there is a reason for the glitches and that it will be over eventually and we will be rocking and rolling again!

Dec 16, 2010 03:18 PM
Dennis Neal
RE/MAX, Big Bear - Big Bear Lake, CA
Your Home Sold in 21 Days or We Sell It For Free

I have had issues with the site loading sometimes. Glad to know you are keeping on it. Thanks.

Dec 17, 2010 06:35 PM
Sidney Kutchuk
Property Management & Sales at REALTY WORKS TEMECULA, CA 92590 (951) 217-6745 - Temecula, CA
Property Management & Sales Experts 951-217-6745

Glad I checked out your post,I have been spending less time on AR because of the lag time on this site. I am sure you have many many more Blogers that are not aware your working on the issue. Just knowing you own up to the problem puts me at ease.

Dec 20, 2010 04:41 PM
Bill Foxworthy, Jill Turner
Carpenter Northeast - Indianapolis, IN
Real Estate - Indianapolis, Fishers, Carmel

Thanks for the update.  It explains why I was  having some issues in the past.

I'm looking for to faster speeds.

Dec 23, 2010 12:21 AM
Christina ONeal
At Home Real Estate Group - Ripon, CA
Realtor - Ripon California

I missed this post earlier.  I thought you guys at Active Rain were trying to tell me to go to bed the other night :)  Thank you for updating to make things faster.  love it

Dec 26, 2010 01:45 AM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

It does seem like every time we start having problems with the site, it is followed by a new feature or some upgrade of servers or something.  I have urged a couple of AR bloggers not to give up because historically it means something good is coming.  Glad I was right!

Dec 27, 2010 06:49 PM