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Do You Have Problems With Internet Explorer Too?

By Paul Franciskato

Services for Real Estate Pros with Asset Brokering Services

December 03, 2010 03:31 AM

The other day, I tried browsing the web by opening Internet Explorer just as I always do. The homepage started to open, but then an error message popped up on the screen to tell me, "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." The pop up window then gave me the option of sending or not sending the error report to Microsoft.

I sent the error report, closed the browser and attempted to connect again. And then...the same problem. Meanwhile, I opened my Mozilla Thunderbird email program and had no problems connecting to the internet to download and read email. I tried connecting through Internet Explorer multiple times to no avail. I also attempted to resolve the issue in the various ways:

Restart the computer
Run a third party utility to fix registry errors
Restore the computer to a previous restore point
Adjust my firewall/antivirus settings
Uninstall and reinstall my internet security software

None of these attempts at correcting the problem work. I discovered that I am able to connect through Internet Explorer, but only by right-clicking on the Internet Explorer icon and choosing "Browse Without Ad-Ons". Doing so affects the functionality of websites that use ad-ons such as Adobe Flash Player and software that allows uploading. It is impossible to view videos now. Has anyone else at ActiveRain or anywhere else on the world wide web had this issue? If so, how can it be resolved?

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Ann Allen Hoover

RE/MAX Advantage South - Hoover, AL

CDPE SRES ASP e-PRO Realtor - Homes for Sale - AL

Paul, I have been using Mozilla Firefox for a couple of years and like it......have you tried it yet?

Dec 03, 2010 03:36 AM

Lynn Edgin

Keller Williams Clients' Choice - Colorado Springs, CO

GRI, SFR, REO

Paul, seems with Explorer 8 many problems arose with our computers. I use Google Chrome but some programs only work with Explorer. My tech guy told me it wasn't an Explorer problem. Turns out a virus was doing damage and it cost me $200 to get things rolling again. Good luck.

Dec 03, 2010 03:39 AM

John Rossi

RE/MAX West Realty Inc., - Woodbridge, ON

I have trouble with explorer only on this site. Otherwise its pretty good. Although lots of people mention Firefox as being very good.

www.VaughanHomeSales.com

www.RossiDuo.com

Dec 03, 2010 03:41 AM

SentriLock Blogger

SentriLock, LLC - Cincinnati, OH

Paul,

I use Mozilla Firefox like Ann, but a lot of people here at the office use Google Chrome. I tried Chrome but ultimately ended up switching back to Firefox. There are definitely some differences that will require adjustment if you switch to a new browser, but you'll find a lot of improvements as well.

Among the more 'techy' people I've come to know, they always recommend using anything BUT IE. Everyone has their own opinion/preference though.

-Laura Kreuter
Marketing and Communciations Coordinator
SentriLock

Steve, Joel & Steve A. Chain

Chain Real Estate Investments & Mortgage, Steve & Joel Chain - Cottonwood, CA

It sounds like you have a "conflict" with a browser addon. You can disable you IE browser addons 1 at a time, until the problem goes away. Or you can go to this site www.MakeUseOf.com . There is an app you can download that will "catch" conflicts in browsers. Sorry I don't know the exact name of the APP, but it was on the opening page of that link I gave you.

FYI. I have used FireFox for sometime and recently had an addon conflict develop with it too...

Best,

Steve

Dec 03, 2010 03:54 AM

Paul Franciskato

Asset Brokering Services - Junction City, KS

Ann - I use Mozilla's email program but haven't tried the browser yet. I may have to give it a try!

Lynn - Viruses can do some expensive damage!

John - I usually don't have problems with Internet Explorer but it's sure giving me trouble now. I may have to look into using Firefox.

Laura - Thanks for the suggestion!

Steve - Thanks for the link. I will take a look at it!

Dec 03, 2010 02:43 PM

Anonymous

donna

Thank you so much Paul! Since Dec. 15 we have been unable to use our desktop online and have tried all kinds of things as you also did. Both laptops have still been able to get on the internet. I tried your "browse without add ons" tip and was able to get on internet explorer. I then tried to disable the add ons one at a time, but still couldn't get on. Then I disabled them all and could access the internet. So I began to re-add them, one at a time. My problem seems to have been both the google and the yahoo toolbars. Once I tried to re-enable the google toolbar a notice popped up saying it may cause my computer to crash, so I had to tell the computer to start without the google toolbar. The computer totally would not allow internet access with the yahoo toolbars so I left it completely disabled. I really have no idea what either toolbar does, but at least we can now get the internet explorer to open. Now I have to see if my mother's laptop has the same problem. Ironically, her's began doing the same thing on the same day. I've tried to see if there is a widespread problem but haven't found anything but your solution! Thanks, And Merry Christmas!

Dec 19, 2010 08:17 AM

Donna,

I'm glad my blog post helped you with your Internet Explorer issue! I still occasionally have the same problem after I periodically delete temporary files and browsing history. I decided this evening to remove my Yahoo and Google toolbars so I would have fewer components that could potentially cause problems. So far, I'm not having problems with Internet Explorer but then I haven't enabled all of my other add-ons yet.

You have a Merry Christmas as well!

Paul

Dec 19, 2010 01:47 PM

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