FAQ's...When Looking For a Mortgage

Real Estate Agent with Keller Williams Realty

One of the lenders I rely on to guide me and my buyers through the process of obtaining financing for their new home is Craig Tashjian of Fairway Mortgage.
Craig has a long standing reputation of excellence and navigating today's complex lending environment. 
Below are some Frequently Asked Questions that arise when searching for a mortgage company and mortgage broker who will assist you during this critical time. 
Hopefully you will find the answers to some of your questions below.

  • What about all of these Internet-based lenders?

Just think about it for a moment. Do you really want to make the largest purchase of your life, something that's going to cost $300,000, $400,000, or more, with someone whom you've never met before and that you'll never meet face to face? Buying a mortgage can be a very personal and a very emotional experience. I'm here to take you through it step by step, answer all of your questions, and give you the benefit of my 17 years of industry experience.

  • Once I get pre-approved for a loan, how long is it good for?

Your loan pre-approval is good for a full 60 days, because that's how long your credit report is valid. If you haven't found a home to buy in that time period, we'll simply update your paperwork and extend your approval period.

  • I'm very busy with my job right now. How much time am I going to have to invest with you in order to get my mortgage?

The answer is less time than with anyone else! I work very, very hard to get and keep every customer's business. Too busy to make copies of pay stubs, insurance records, and other paperwork? Just stuff everything into an envelope and mail it in with your application. We'll make copies at our end and return the originals to you.

  • I hear you talking a lot about customer service. Besides answering my phone calls promptly, what does that mean?

To me, customer service means lots of things. It means that I check in with you periodically to see how your home search is going, and how close to you are to purchasing. It means that I'm here to answer your questions and make the whole mortgage application process go smoothly for you. And it means that I'm going to help you with more than just the mortgage itself. I have working relationships with a number of related professionals, so I can help you to find a buyer's brokers, closing attorneys, painters, builders, landscapers, interior decorators, and even professional oraanizers to help you get settled into your new home. Best of all, these are people that I know and trust, so you're assured of getting both a good value for your money and the same kind of superior customer service that I provide.

Posted by

Carole Helwig
Keller Williams Realty
978-841-7683 (direct)

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Comments (2)

Vickie Slade
Colorado Landmark, Realtors - Boulder, CO
Service You Can Trust ~ Someone You Can Depend On

Carole, great information for people looking for a mortgage and a great plug for Craig too.

Dec 11, 2010 07:26 AM
Carole Helwig
Keller Williams Realty - Concord, MA
Servicing Acton, Sudbury and Hudson, MA

Thank you Vickie.  Craig does a great job and I know the buyers will not be delayed in getting their dream home because of mortgage issues. 

Dec 11, 2010 07:32 AM