At Texas Homeland Title, we have "Customers" -- buyers, sellers, and refinancing homeowners -- and "Clients" - business referral sources like Realtors and loan officers.
Our Customers pay our fees and trust that in return we will do a good job in closing their real estate transaction. While we do sometimes close the same Customers more than once, more often than not we communicate with Customers for a limited period of time during the processing of their file, and then we see them at the closing table. It is typically (though not always) a relatively short-term relationship, during which we have the the opportunity to offer and give top-notch customer service. Serving our Customers well is our number one goal.
The achievement of this goal, one closing at a time, allows us to contribute to our CLIENTS' business by helping them to look good. For it is our Clients who directed our Customers to us in the first place. It is our Clients -- Realtors and loan officers -- who entrust us with their livelihood over and over again, week in week out, by sending Customers our way, It is our Clients to whom we are truly indebted, and who we truly appreciate.
To all the Clients of Texas Homeland Title, we thank you for a wonderful year. Merry Christmas!
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