You did a great job! And now we want you to “top it!”

By
Real Estate Broker/Owner with Richard Weisser Realty

Snow at the crossing!Many years ago there was a television commercial about an employee that had invented his company’s top selling tire!

He was called before the board of directors where he received the accolades he expected. And after they concluded the kudos, they added one thing:

”Now, we want you to top it!”

There is never any comfort derived from resting on your laurels. Yesterdays achievements fade away like melting snow, and the “what have you done for me lately” attitude dominates the workplace.

And as the bar is raised ever higher, “topping it” becomes quite the daunting challenge!

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Ambassador
2,833,499
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Richard, With the constant changes, today's adequate is tomorrow's failure.

Dec 16, 2010 11:59 PM #3
Rainer
278,211
Kathryn Maguire
GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

Absolutely!  Because you can be sure that your competition is also trying to top what they did before.

Dec 17, 2010 12:02 AM #4
Rainmaker
1,816,979
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond

Richard, it is all about success...whether you are in real estate or corporate America, it's the topping that matters...right now a banana split sounds good with all the fixins but i digress.  There is always someone coming up furiously behind you but if you have the integrity & skill in this business, you do rise above..thanks

Dec 17, 2010 12:07 AM #5
Rainmaker
1,259,096
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

I want to use my experience and expertise to INCREASE the quality of my service and build on what I have learned SO FAR in this industry * the future will be AMAZING!

Dec 17, 2010 12:08 AM #6
Ambassador
2,067,890
Fernando Herboso - Broker for Maxus Realty Group
Maxus Realty Group - Broker 301-246-0001 - Gaithersburg, MD
301-246-0001 Serving Maryland, DC and Northern VA

Absolutely.. and that is the primal instinct we all have inside ourselves. .otherwise I will be writing this inside a cave in front of a fire.. 

then again, I would not have a computer. . or electricity. .

never mind!

Dec 17, 2010 12:10 AM #7
Rainmaker
787,679
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Richard,

I think one of our challenges is to get satisfaction from offering great service, while never being so satisfied it leads to relaxing on improving that service.

Dec 17, 2010 12:20 AM #8
Rainer
238,643
Joel Gwillim
CIR Realty - Condo Specialist - Calgary, AB
Associate - REALTOR®

I have noticed that the bar has been constantly raised over the last few years. When I first started with my current brokerage back in 2001, it was quite easy to get into the top lists. I think we had about 300 agents. Ten years later it much more difficult. We have 700 agents and lots of them are cracker-jacks.

Dec 17, 2010 12:35 AM #9
Rainmaker
1,543,127
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

I think the talent pool is getting larger and as a result every year the bar gets raised. At a minimum we should raise the bar ourselves!

Dec 17, 2010 12:54 AM #10
Rainmaker
78,914
Pamela Stangler
Lisa Ferringo & Assoc., Coldwell Banker Schmitt - Cudjoe Key, FL
Florida Keys

No matter how hard we work, how much we care, or how great the transaction, in the back of our minds is always how can I do better next time.  I think it is a great way to challenge ourselves to go the extra mile.  Problem is when does the road end? 

Dec 17, 2010 01:24 AM #11
Rainmaker
1,057,869
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

I sent my year end report to the boss, and the numbers put me in the first position for number of closed sales and gross dollar volume for my market area...and as you may have guessed the boss said great but next year has to be better.

Dec 17, 2010 01:26 AM #12
Rainmaker
3,985,569
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

That is very true.  Many companies learn to top the best just a little so that they can continue to claim being the best.  But, You also need to keep on top of the pile, so complacency doesn't work real well.

Dec 17, 2010 01:34 AM #13
Rainmaker
453,716
Allison Stewart
St.Cloud Homes - Saint Cloud, FL
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904

Incentives work very well. While it is extremely important to acknowledge a job well done it is equally important to motivate others to be their best by not only asking them to improve but also asking how you can help them to achieve that.

Dec 17, 2010 01:50 AM #14
Rainmaker
1,146,804
Paula McDonald, Ph.D.
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

The key to success is constantly trying to better yourself and your business.  Takes a lot of work but pays off in the end.

Dec 17, 2010 02:59 AM #15
Rainmaker
693,800
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

When I worked in corporate america, this was the norm. I certainly stressed out a lot of managers ... including me.

Dec 17, 2010 03:06 AM #16
Rainmaker
171,007
Diane Osowiecki
Diane O and Friends - Benchmark Realty - Franklin, TN
Greater Nashville Real Estate

What have you done for me today.  This was so apporiate!  We've been running around trying to get repairs made to keep a deal together and the seller says....I don't think we really have a deal until closing so I am not doing anything.

Dec 17, 2010 05:33 AM #17
Ambassador
535,149
Kate Elim
Dockside Realty - Spotsylvania, VA
Realtor 540-226-1964, Selling Homes & Land a

Hi Richard...It's a shame that folks seldom have a chance to sit back and enjoy their successes.  It's always on to the next challenge.  Sometimes it seems never ending.

Kate

Dec 17, 2010 07:08 AM #18
Ambassador
1,156,680
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

Anyone who doesn't try to top the level of service they're providing is just setting themselves up for eventual failure.

 

Dec 17, 2010 12:21 PM #19
Rainmaker
130,706
Olga Diaz
COLDWELL BANKER TOMLINSON - Pullman, WA
Potter, Mng Broker, CRS, ASP, ePRO, ABR

Richard thanks for your post!  Always getting a step ahead is the way to go.  Thanks for the motivation!

Dec 21, 2010 04:25 AM #20
Rainmaker
131,395
Karen Pannell
Real Living / Home Realty - Owensboro, KY
Owensboro KY Real Estate -270-903-2167 Homes, Cond

Amen!  Gotta keep movin' and improvin'!

Dec 27, 2010 04:26 AM #21
Rainer
16,835
Carri Brown
McCall Montgomery Real Estate - Baton Rouge, LA

Great post.  Thanks for sharing this with all the rainmakers.  We need this info to help us, keep it up.  I would love to see more.

Dec 28, 2010 01:27 AM #22
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Richard Weisser

Richard Weisser Retired Real Estate Professional
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