And she was...

By
Services for Real Estate Pros with Auto & Home & Life Insurance throughout North Carolina

When the guy told me to send the Declarations page to Quicken Loans, my brow sweat curious liquids of cynicism. 

While in the Mortgage Biz, I grew up hating those companies who hired nothing but $12.00 an hour script-swearing sweat hogs who didn't know an ARM from an Amortization Schedule.  Of course, I opted for no guarantees in my own "expertise" in the form of a paycheck while doing so.  The give and take ...

Out of sheer curiousity, I wondered if maybe there was an off-chance that the person on the other line not only knew what they were doing ... but cared.   So, I asked Nancy some questions that would put my own pious selfishness at ease:

  • Will funds be escrowed?
  • What is the Legal name of the Mortgagee?
  • Do you know what ATIMA & ISAOA means?
  • Is the dwelling coverage acceptable to the parameters of this particular loan & coverage?
  • Have you heard of Bill Archambault?
  • Did Dolly Parton ever date Richard Marx?

And then I stopped ... because it was no longer my biz.  Frankly, I had to do my job without trying to critique another's.   Yet this young lady actually participated in my social experiment called "Importance & Relativity in This World" and I turned out to be impressed.

I saw that individual for not who they were working for but who they are in representing the firm wise enough to hire them.  I saw an opportunity to actually give kudos where they are due ... which can be difficult in a Capitalistic World when you are trying your best not to talk shit on DiTech or Quicken Loans or any other company that may not be "the standard" of your own.

Personally, I'd recommend a monolithic mortgage guy or gal any day of the week over the commercials with the fine print you see each unemployed day on television.  However, good folks come in all shapes and forms ... and companies. 

Nancy is one of them.  And she cares ... and that makes all the difference in whatever World is being lived in.

As is the usual case, Nancy became more than a $12.00 an hour script-swearing sweat hog.  She became trusted ... with the people I no longer was able to fight for.  With every good corner, there's a turn. 

I'm glad Nancy is a part of that World ...

 

 

 

Comments (20)

Vacation Rentals The Jeff Rickert Team
RE/MAX Property Specialists - Pocono Lake, PA
Poconos Vacation Rentals

Thanks for the post.

Good luck in your area.

Have a good weekend.

Dec 18, 2010 03:19 PM
Dan Rochon
Greetings Virginia - Keller Williams Realty - Alexandria, VA
Top Realtor in Northern Virginia

Script-swearing sweat hogs like Nancy rule!!

Dec 18, 2010 03:21 PM
1~Judi Barrett
Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

It is so refreshing when you do find people besides yourself who actually care about doing a good job and and the people they work for and with! 

Dec 18, 2010 03:24 PM
Elizabeth Cooper-Golden
Huntsville Alabama Real Estate, (@ Homes Realty Group) - Huntsville, AL
Huntsville AL MLS

Jason, Kudo's to you for passing along a great recommendation.  Had to laugh about the "script swearing sweat hogs".  Just love reading what you write :)  

Dec 18, 2010 03:30 PM
Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life

Jeff & Heather - Thanks for the comment.

                           Good Luck in your General Vacinity.

                           Have a better than expected weekend!

Virginia - They do ... I like that type of sweat on us hogs ...

Judi -  It's like a crisp drink of water when you are choking on sand ...

Dec 18, 2010 03:32 PM
Robert Slick
Beach and River Homes - Georgetown, SC
NRBA, RDCPro, Trident/CCAR MLS

Did Dolly Parton ever date Richard Marx? I think he ended up doing much better than Ol' Dolly God love her.

Dec 18, 2010 03:33 PM
Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life

Cooper - Thank you, I think ;)

Dec 18, 2010 03:33 PM
Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life

Slick - Yes, he did much better.  He opted for Meatloaf ... same type of breast-size in the end.

Dec 18, 2010 03:35 PM
Nor Yeretsian
Envoy Capitol Realty Inc. - Toronto, ON
Envoy Capitol Realty Inc., Brokerage Toronto

Jason, good post. Thanks for the information.

Cheers

Nor Yeretsian

Dec 18, 2010 03:41 PM
Gary De Pury, ESQ.
Bay Vista Realty - Land O Lakes, FL

I had to stop and read any blog with the lyrics from the old Talking Heads song.

 

Thanks

 

Gary De Pury, SFR

Tampa Short Sale Specialist

Dec 18, 2010 03:55 PM
Liz and Bill Spear
RE/MAX Alliance 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Alliance Cincinnati & Dayton suburbs

Jason, Always love it when we find someone both competent AND who understands customer service.  They don't seem to coincide much any more.

Dec 18, 2010 04:29 PM
Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation

Jason, I love your little experiment.  And what a pleasant surprise it must have been to find out this lady actually had some knowledge about the financing business.  I think there are good and bad people w/ every company, and sometimes we tend to brush the whole company with the brush we most recently experienced.

Dec 18, 2010 08:15 PM
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Jason, very well put. I know that it is often easier to generalize, but people being people, some are far superior in their jobs than others.

There is a lesson here, LOL!

Dec 18, 2010 11:08 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

You said:

"Personally, I'd recommend a monolithic mortgage guy or gal any day of the week over the commercials with the fine print you see each unemployed day on television.  However, good folks come in all shapes and forms ... and companies."

I agree but like you said I have run into 2 good lenders at Quicken. They were efficient and got the job done.

 

Dec 19, 2010 12:52 AM
James Quarello
JRV Home Inspection Services, LLC - Wallingford, CT
Connecticut Home Inspector

Be careful who choose for whatever you need, there are a lot of script-swearing sweat hogs in every profession. I've seen 'em first hand in lifes past.

Dec 19, 2010 08:26 AM
William J. Archambault, Jr.
The Real Estate Investment Institute - Houston, TX

Jason,

So far as I know I don't have much of a following among "$12.00 an hour script-swearing sweat hogs"

Dolly dating Richard Marx? Hummmm. that's a relief. I though it was Carl Marx! Richard is a better choice, the older I get the younger my elders look.

I enjoyed the link. What I remember of the "Talking Heads"  if they were playing you waited until they were finished before changing stations.

"I saw that individual for not who they were working for but who they are..."  That sounds like ne.

Merry Christmas!

Bill

Dec 19, 2010 09:21 AM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate

Jason:  Today you mentioned Meatloaf's breast size, and two posts ago you mentioned John Goodman's bra size.  I think this goes under the category of things that make me go "Hmmmm ?"  Milking it for all it's worth, huh ?

Sounds like it might be time to get those prescriptions refilled... LOL.

Dec 19, 2010 02:52 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
A moving experience!

oooh.. "Milking it..."  bad pun.

Dec 23, 2010 08:01 AM
Herb Hamilton
RE/MAX Preferred Inc. Realtors - Portland, OR
Real Estate Broker ,CDPE, Downtown Portland

Merry Christmas to you and yours. I thank you kindly for all or the great information that you have provided throughout the year.

Dec 25, 2010 04:42 AM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Jason, it's good to hear that there is somebody competent at places like that. My personal experience with buyers who venture into internet loan companies has not been favorable.

Dec 25, 2010 03:09 PM