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Wondering how your Facebook Profile and Pages should work together? Read on...

By
Services for Real Estate Pros with Roost

 

Should you spend your time developing a Facebook business Page (getting fans) or developing your Personal Profile (getting friends)?  

It's a question we hear from Realtors a lot, and the answer isn't "either/or."  Your Page and Profile can work together to grow your sphere & establish you as a trusted expert on local real estate; they are complementary pieces of your Facebook marketing strategy.  Below, we'll step you through a tried-and-true process:

Step 1:  Setup

Create a great Facebook “Page”

• Pick a smart page name and fill out all the relevant info (create a page here)

• Create 4-5 interesting and insightful initial wall posts first-time visitors will see

• Add a professional-looking content tab (like the free Roost Real Estate tab)

• Post polished photos & logos

• Link to your website/blog

Step 2:  Use your friends!

Get a base of fans but inviting your Facebook friends to “Like” the page for regular local market insight and updates.  To do this, from your page click the "Suggest to Friends" link in the left-hand column.  Do this a couple of times in the weeks after you've fleshed out your page.  But not too much! (The Roost Publisher will also help you get friends to fan your page.)

Step 3:  Publish good stuff

Generate ongoing, insightful content on your Page.

• Your goal is engagement with your audience.  Posts that get “Commented”, “Liked”, and “Shared” end up in more feeds, which means greater exposure (and more fans) for you.

• Maintain a regular cadence, e.g. 2 posts/day.

Step 4:  Interact, engage, and build relationships!

Interact with new people who “Like” your Page and as you get to know them.  Respond to comments and have "real" interactions about what interests them.  Bring your local and professional experience to the conversation.  When you feel a  strong enough connection, Friend them (and add them to a "prospect" friend list).

Step 5:  Rinse & repeat…

Keep at it.  As with developing any relationship, you need to work to foster a new client.  Diligently build your network and position yourself as an expert by publishing, responding reactively, and reaching out proactively, and you'll soon be counting Facebook as a valuable part of your marketing strategy.

A few additional tips:

• Be sure and use Facebook Lists to group your Friends and keep your business life and personal life separated.

• Be interesting, engaging, and entertaining!  Follow bloggers, social media super-users, and other influencers to find content your audience will be likely to love.

• Put yourself on a program.  Make it a habit.  Facebook business won't be built in a day.

Some final words of wisdom from a REALTOR who really gets it...

Heather Elias (whose Profile and Page we used as our example above) of LocoMusings fame in Virginia understands both the power of Facebook and how to tap into it as well as anyone out there.  Here's what she has to say:

"The important thing is the enhanced relationship, whether it's on your profile or on your business page. Making it a conversation and not a broadcast (and sharing content that your target audience will appreciate) is the main key to success."

See for yourself how Heather does it (and be sure and "Like" her page!).

 

 

 

Show All Comments Sort:
The Derrick Team - Indy Metro Realtors
Carpenter Realtors - Avon, IN
Your Pet Friendly Realtors

I'm a little weary of the Roost Real Estate tab. It wanted to suck all the info from my Facebook account before I even saw it. It's too new to trust. I've had a seperate FB page and find it works best that way. Connect my blog to FB & Twitter makes it easy.

Dec 22, 2010 03:23 AM
Ed Petrie
IPS, Short Sale Negotiator, Myrtle Beach, SC - - Myrtle Beach, SC
MBA - 800 Short Sale Approvals+

Great post Alex. Thanks for the links to make it super easy to set up and get started which is sometimes the hardest step for most of us. Bravo.

Dec 22, 2010 03:34 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

An interesting article and point.  I have Facebook pages, but have not really focused on it.  Is it a better use of my time than developing Blog sites?

Dec 22, 2010 04:26 AM
Jirius Isaac
Isaac Real Estate &TriStar Mortgage - Kenmore, WA
Real Estate & loans in Kenmore, WA

Facebook is becoming more & more important every day.  I try to post 2-3 times a day so people know who I am, what I am up to &, of course, I talk about real estatte once in a while so they know I am in the business in case they need anything.

Dec 22, 2010 04:50 AM
William Tierney
William Raveis Real Estate - Cohasset, MA
"The Internet Savvy Realtor"

I can count several transactions this year that stem from Facebook, it is the corner stone of social media.  If you're not on the bandwagon, get on it, or get left behind!

Dec 22, 2010 05:05 AM
Tom Waite
Thomas Waite Real Estate Broker - Cypress, CA
So Cal-Apartment Bldg Investments

Glad someone is getting Face real estate business.

I guess I just found someone who did!

Dec 22, 2010 06:07 AM
Elizabeth "Biz" Kellam
Coldwell Banker Pacific Properties - Honolulu, HI
RA

Just to update this: Facebook started removing tabs back on 11/3/10. So I'm kinda confused about adding the Roost Tab as you suggest.

Aloha,

Biz

Dec 22, 2010 06:13 AM
Missy Lettinga
Greenridge Realty, Inc - Grandville, MI

Good information.  One addition to this.  I've been getting alot of fellow Realtors who want to be my friend on my social page, then to only post about their real estate business.  Very annoying!!!!! Make sure you respect your business relationships with other Realtors.  Nothing worse than having someone peruse my friends list for their own business.  Unethical.

 

Dec 22, 2010 06:36 AM
Jason M. Keith
Caliber Home Loans - Parker, CO
Equal Housing Lender

Good information here.  It all goes back to being genuine or are you jsut trying to sell.  If you give off the impression you are not sincere, it just won't work.

Dec 22, 2010 06:38 AM
Derek Overbey
Roost.com - San Francisco, CA

Hello Everyone! It's Derek from Roost and I wanted to take a second and thank everyone for the great comments and get back to those of you that had specific feedback.

 

#2 Margaret, here are links to two documents I think you will find very useful:

Facebook for Real Estate Professionals Whitepaper - http://www.scribd.com/doc/45803710

Facebook Business Page Setup Document - http://www.scribd.com/doc/45803396

Please send me an email to cs@roost.com if you need any additional help.

 

#5 Hi Eve, I'm not sure we are saying to use your Facebook profile strictly for business but have some back and forth between your profile and your page. Especially with the people you are interacting with.

#16 & #38 Betsy & Scott, you have to understand that the content you put up on your Facebook Page is more than likely only going to be seen in the News Feed. And since most people (95% of users) never change from the Top News, your objective is to try to get as much interaction so your content will show up in the Top News News Feed. That is very challenging if you are not posting on a consistent basis.

#25 Hi Cindy. We are trying to put a case study together that will provide that information. Hoping to get it together in January. Check back at blog.roost.com from time to time and we should have it up there sometime soon.

#39 Hi Kate. As I stated to Eve above, we are not saying to use a profile as a page but link the interaction between the two to grow your social sphere.

#41 Hello Corinne. We do have a ton of webinars that we do to try and help make Facebook a little easier to understand. I am putting my January schedule together and will have it up by the end of the year. You can get to the schedule by going to http://www.facebook.com/roostapp and clicking on the Webinar tab at the top.

#47 Hi Frank & Sharon. I agree that making the Facebook Page name about the community you service rather than just using your name is a better strategy. Especially since Google is starting to index the Facebook Pages. Heather has had a Facebook Page for years and unfortunately she can not change the name at this point. I'm not sure if it hurts her that much since she has built a great community there.

#50 Hello Derrick. I just wanted to clarify. We do not suck any information from your Facebook account. We have you allow permissions so our application can access information to build your real estate tab and so you can use the Roost Publisher and the new RoostBar. We take privacy and your data very seriously and would never do anything to jeopardize that. And you can see examples of the tab by going to http://www.facebook.com/roost and clicking on the real estate tab at the top. As for being too new, we have been around since 2007 and started to build Facebook application almost a year ago. Please reach out to cs@roost.com if you have any other concerns.

 

 

Dec 22, 2010 07:50 AM
Elisa Uribe Realtor #01427070
Golden Gate Sotheby's International - Berkeley, CA
Opening the Doors to California Homes -East Bay

this is so timely. Thanks for the post. I was just looking for a way to add a tab for Real Estate and now I have:) So much to learn. Thanks for sharing. I feel like I just got a Christmas gift:)

Here's a question for you. Under your Publishing Tab is says Post a Comment. Do these comments stay on your page or do they go to your main profile page too? Is this where  you would invite people to join your page?  I guess I'm not too sure how to use it, thanks in advance.

Dec 22, 2010 01:24 PM
Joy Carter & Jeff Booker Brother and Sister Team
Keller Williams Parkland/Coral Springs Realty-GreatFloridaHomes Team - Coral Springs, FL
Trust Your Family's Move To Our Expertise!

Alex - What a GREAT Post! So useful. The only part I do not care for is my Business page being connected to my personal page.

I wish there was someway to separate the two.

I am posting and I have the links and some LIKES, but it isn't working well yet. 

Thanks for the encouragement.  Joy

Dec 22, 2010 02:21 PM
DeeDee Riley
Windermere Real Estate - El Dorado Hills CA - El Dorado Hills, CA
Realtor - El Dorado Hills & the Surrounding Areas

Great detailed post Alex.  I have a page and got a lot out of this.  I have a Roost tab and love it.  I actually created a community page as well but wasn't sure how and where to get my name out there so added the Roost tab there as well.  Thanks Derek!  And thanks Alex for your post.

 

Dec 22, 2010 06:42 PM
Ty Lacroix
Envelope Real Estate Brokerage Inc - London, ON

Alex, great tips and I like the rinsing part

Ty

Dec 22, 2010 10:37 PM
Sam Fischer
Lloyd Pans - Coeur d'Alene, ID
Better Life Through Better Food

For those of you that use facebook on a regular basis there is a new social media browser out there built on the Google Chrome platform called Rock Melt. It integrates all your social sites so you can easily access them on one page! Active Rain, Facebook, twitter, linkedin, and anything else you might use.

Dec 24, 2010 04:38 AM
Kathy Opatka
RE/MAX CROSSROADS - Ocean City, MD
Serving Ocean City, MD, & The Delaware Beaches
I'm presently working on my business page. (a 2011 goal!) I'm just not clear on how I get others to VIEW IT so they then can LIKE IT! Any suggestions? Heather's FB page is terrific!
Dec 24, 2010 07:28 AM
Robert Courtney
Lihue, HI
Century 21 All Islands, RA, CDPE, MCRE, CIAS

Alex - Bookmarked!  Thank you for the steps and example of Heather's FB page.

Dec 26, 2010 02:57 AM
Don Anthony
Don Anthony Realty ~ www.DonAnthonyRealty.com - Charlotte, NC
Charlotte & Triangle NC Discount Realtor

Definitely a good idea to use both a business page and a profile page.  I see a lot of agents using their personal profile page to push their listings when that should really be on their business page.

Don Anthony Realty Signature

Dec 26, 2010 01:03 PM
Alex Chang
Roost - San Francisco, CA

Thanks for all the great comments guys!  Glad this one resonated with so many.  Another quick tip - check out this post on the RoostBlog to see how the RoostBar (free tool) can help you get more "Likes" for your pages.  http://blog.roost.com/2010/12/20/roostbar-change-facebook-works-you/

Dec 28, 2010 08:51 AM
Liane Thomas, Top Listing Agent
Professional Realty Services® - Corona, CA
Bringing you Home!

THis is good stuff! I have playing around with a fan page for awhile, but not launched it yet. With your tips, I am ready to finish this and launch! Thank you and sending you many blessings for 2011.

Dec 29, 2010 08:54 AM