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Your Sphere of Influence - It's a Perfect Time to Reconnect!

By
Real Estate Technology with IXACT Contact Real Estate CRM

Jennifer Allan-Hagedorn wrote a blog post before Christmas about reconnecting with your Sphere of Influence – reprinted with permission below. But I think one of the most important points that often gets overlooked is that you don’t HAVE to do this only at Christmas time. In fact, AFTER the holidays may be an even better time as people are much less stressed, they’re more focused, and your personal message faces FAR less competition for attention.  So if you missed getting those Christmas Cards in the mail, don’t panic. Rather, view it as an opportunity to stand out from the crowd! Use your real estate CRM system to ensure you’re keeping and staying in touch with your SOI. You’ll be a better real estate sales professional for it and you’ll start to see real estate leads and referrals come pouring in.

From Jennifer Allan:

Pretty much everyone agrees that one’s sphere of influence can be a great source of business. But lots of agents hesitate when it comes time to actually implement a sphere of influence campaign – they don’t know how to take the first step without coming across as phony or even mercenary.

I mean, really, you have this list of people – some friends, some acquaintances – to whom you’ve never, ever written, and most haven’t heard boo from you in years… and suddenly you’re just supposed to start communicating with them out of the blue?

Seriously?

I hear ya. Even I struggle every time I send something out to my sphere – worried they’ll “see thru” my attempts to communicate with them and <gasp> realize I’m doing it to subtly promote my business. And I’ve BEEN in touch with my sphere on a fairly consistent basis!

But here are a few thoughts to, perhaps, get you past this emotional hurdle and back in touch with your SOI.

First, ask yourself how you’ll feel if you find out that five old friends hired someone else to be their real estate agent because they hadn’t heard from you lately? Or, shoot, just one old friend?

Or how you’d feel if you heard that someone you “used” to be really good friends with referred a sweeeet listing in your favorite neighborhood to someone else because she wasn’t sure you were even selling real estate anymore?

Or if, as scrolling thru your MLS Hot Sheet one day, you see a new listing come on the market – one you sold to your buyers a few years back, but-never-got-around-to-following-up-with-and-now-it-feels-weird-to-do?

Does that motivate you a little bit?

Just do one of those tried-n-true annual family newsletters – make it interesting, authentic and include pictures (and this can be done after the holiday season if you’re overloaded with holiday stuff before). Or, personally signed and short & sweet-noted holiday cards, if that’s more your style. Or a customized photo-postcard with a cute & clever message will do the trick. Or, of course, your annual doo-dad (calendar, magnet or whatever) delivered with a card with a nice note.

Then… the trick is… once you’ve reconnected, keep up the good work throughout the year so you aren’t in this position again next holiday season.

Hey, I know it’s a busy time, but since we’re all making plans to ensure a sweeter 2011, this seems like a great place and time to start making that happen!

Reprinted by permission from Jennifer Allan’s Selling To Your Sphere Of Influence – No Sales Pitch Required!http://sphere-of-influence.net .

 

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Ellie Shorb
Compass Real Estate - Chevy Chase, MD
Realtor DC, MD & VA Luxury Home Expert

I like it! I do know most of my clients personally, so all of those are included in my holiday card list for example. I "friend" most of my clients on facebook as well as we get to know each other very well (if we did not already) - I need to do more though... Great thoughts.

Dec 30, 2010 12:22 AM
Sharalyn Kluke
Keller Williams Seneca - Seneca, SC
Sharalyn Kluke, Realtor, Keller Williams Realty

Great post.  Good points.  I'll start working on my SOI letter.

Dec 30, 2010 12:23 AM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

You never know what the people in your database are thinking until you speak to them in person.  I think it is essential to speak to all your sphere of influence people at least once a quarter.  They may have some need to discusss something with you and just haven't picked up the phone.  Pick it up today and call someone.

Dec 30, 2010 12:23 AM
Diane Osowiecki
Diane O and Friends - Benchmark Realty - Franklin, TN
Greater Nashville Real Estate

You need to communicate on a regular basis...33 times in 12 months.

Dec 30, 2010 12:33 AM
Rich Gaasenbeek
IXACT Contact Real Estate CRM - Toronto, ON
Real Estate CRM & Marketing Made Easy!

Ellie, if you know most of your clients personally, you're already a master of contact management.  Good for you!

Dec 30, 2010 03:21 AM
Rich Gaasenbeek
IXACT Contact Real Estate CRM - Toronto, ON
Real Estate CRM & Marketing Made Easy!

Sharalyn, glad this post spurred you to action.  :)

Dec 30, 2010 03:21 AM
Rich Gaasenbeek
IXACT Contact Real Estate CRM - Toronto, ON
Real Estate CRM & Marketing Made Easy!

Larry, a live chat with everyone in your SOI every quarter, could be a very ambitious goal, depending on the size of your SOI.  Good for you!

Diane, I'm not sure I agree there's any magical number, but if you can touch the folks in your SOI 33 times a year via different channels, more power to you.  To achieve this level of keep in touch, most agents rely on a contact management system such as IXACT Contact with built in Activity Plans.

Dec 30, 2010 03:21 AM