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Why 24 Hour Notice? ...For The Same Reason We Say Please & Thank You!

Reblogger Miriam Bernstei
Real Estate Broker/Owner

While I agree with Carol about both buyers and sellers needing advance notice it is possible and has happened often that I meet a client and "the list" they want to see changes at the last minute because buyers are learning about their like and dislikes as we go, if a seller requires an entire day of advance notice a buyer may not be available to see a property.

Original content by Carol Culkin 00244377

Common courtesy.  Is it too much to ask for?  Are we being fair in expecting homeowners who are trying to sell in this rather difficult market to be at every buyer's beckon call?  I know that it's a buyers market, but that's all the more reason for sellers to expect a little courtesy. More and more sellers are having to sit weeks or months waiting for a sale. That's a long time to be "show ready" or "picture perfect" at every single hour of the day. 

I know this because I currently have my own house on the market.  I LIVE in it - my "home" ...not to be confused with a 24 hour diner. 

Many Realtors might read this and shake their heads - go ahead and preach. Go ahead.

I believe the best Realtors are the ones who have had the personal life experience of buying and selling - this will be my fifth home sale.  And, based on all my own previous experiences, I will never put pressure on my seller clients to show their homes on a moment's notice.  If they can, great!  If they can't, it's okay.  I am probably one of the few agents who get it.  I know what every seller goes through.

Easier said than done, it's important to be sensitive to what the seller experiences during the process of perfecting things and getting a home prepared for a showing.  I will usually specify in the listing remarks that "ample notice" is appreciated. When 24 hours notice is preferred I will usually note that the seller will try to be flexible. 

But, sellers are not the only ones wanting such courtesy. 

Whenever I wear the hat of a buyer's agent, I always insist on advance notice.  Yes, for ME - the agent. It's a must.  See, I pride myself on being well organized and having a well thought out plan before starting my day.  Ideally, I like to have everything mapped out a day ahead of time.  Although I often find myself turning on a dime, I seldom make last minute appointments to show properties. See, when I don't have other real estate related activities already on my calender for a particular day ...well, I hesitate to say that I do have a life outside of real estate.  So, it's very important that my clients respect that.  I am always willing to try and juggle things, but only with some degree of advanced planning. 

Advance notice ...it's only fair - to me and to the sellers.

Additionally, in this type of market with such a wide inventory of homes and in a community where relocation is now an exception rather than the rule, it is unheard of for a buyer to make spontaneous decisions.  A buyer who wants to see a house today and can't will just try again the next time.  With buyers of today sitting on the fence, there are many "next time outs."  In fact, it's actually been a few years since I have encountered a buyer who demonstrated a real sense of urgency.

Really, ...don't sellers deserve to be able to let their guard down from time to time and actually LIVE in their homes?   And, don't most Realtors these days work by appointment only?

 

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New Orleans Property Lady, LLC

Broker/Owner and REALTOR (r) 

New Orleans, LA 70125

504-908-2268 (C)            

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Copyright 2012, Miriam Bernstein, All Rights Reserved

Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

24 hours notice is often unrealistic for buyers and sellers and that 24 is a misconception as to the amount of notice needed to show a RENTAL PROPERTY for RENT. I'm not sure WHY this should be in effect for a SELLER who WANTS to SELL their HOME!

I think it is time for Listing Agents to provide perimeters or guidelines for showings to their SELLERS to make the property more accessible!!!

Dec 28, 2010 11:03 PM
Pam Sitterly
RE/MAX VINTAGE - Magnolia, TX
CRS Magnolia-Tomball Texas

24 hour notice is an unreasonable expectation. It's like expecting all the traffic lights to turn green as you drive through. Somebody needs a reality check.

Dec 28, 2010 11:04 PM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hi Miriam -- thanks for re-blogging this as I missed the original.   I certainly understand Carol's point for the most part(common courtesy) but if you place your home on the market for sale, you need to expect a certain amount of inconvenience and as a real estate professional I am sure she understands this.   I tell my seller clients to expect the following:   agents who show up to the house without an appointment to show, agents who will be late, agents who make an appointment and not show up, agents who may want to preview only without clients, and on and on and let them know how they should handle each situation.   Establishing guidelines and parameters is important.  For buyers, I let them know we can be flexible if their "wants" "have-tos" "wishes" change as they see homes but we need to give need to give proper and professional notice.  

Dec 28, 2010 11:28 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Good reblog Miriam.

Very few of my sellers aren't prepared for last minute showings. I have a listing coming on the market soon. It has been listed by another agent. When we met, I asked him about the feedback he had received.

The longer we spoke that day in November he told me he needed 24 hours notice. Why? The lady didn't work outside the home, they had one kid and the home was in great condition.

He then told me, that the only time he spoke to his former agent was when he tried to get them to allow a showing.

So I asked him what he did, and he said we said No. So then I asked him how many came back to view during the 24 hour time frame.

He said one.

That is why I am thinking long and hard about taking on a listing with this requirement.

Dec 29, 2010 12:16 AM
Miriam Bernstei
Rochester, NY

Wallace I think you are right.  It is definitely an issue that needs to be discussed up front.

Pam, I agree with you - it is unreasonable.

Michael, selling a home is/can be an inconvenience...but the more buyers you let in at their convenience the quicker you will sell.

Missy, if this seller is rigid and won't change this requirement it is definitely a consideration.  I say take the listing and nudge and talk your way in each time - he doesn't know what is good for him.

Dec 29, 2010 12:37 AM