Running a Real Estate Brokerage or a Snakepit? Gossip diminishes everyone.

By
Real Estate Broker/Owner with Realty Arts NC Broker License #235526

Stimulated by Ginny Gorman's thought-provoking post...

True Story, sanitized as much as possible, to protect the innocent.  And the guilty.  And ME.

Office Colleague stops by to chat.  Colleague is working a deal with Agent in another firm whom we both know .

Colleague is just back from dropping off the offer on one of Agent's listings. Agent is not in.  Colleague drops offer with one of the management team, Broker.

"Hi, Colleague!  What do you have?" says Broker.  "How are you doing?" (Colleague, Agent, and Broker all used to work together.)

"Hi, Broker!  I have an offer for Agent, who is not here."  replies Colleague.

"Eeewwww... Can you even believe Agent even writes any business the way Agent conducts Agentself?" snarks Broker.  Colleague picks jaw off floor, gets an initial, and extricates self from snakepit.

Collleague finishes story, and I have this sudden urge to go home and take a shower.  Agent is imperfect, as all of us are.  But.... Sheesh.

Me:  "Gee, Colleague, if I was a broker and could make a crack like that to anyone, I think the thing to do would be to call Agent in and dismiss Agent, if Agent is that much of an embarrassment to the firm." 
Seems more honest. to me, more in touch with REALTOR® Code of Ethics, than gossiping about a co-worker to anyone, including folks affiliated with another firm.

But, as Ginny said in her good post, Agent is a "money source."

What fun we can have in real estate, when we can avoid snakepits.  But sometimes our valued clients are paying us to wade through snakepits and bring them out unscathed.

Posted by

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___________________________________________________________________________________________

Scan the QR Code with your Smartphone to Email MeQR CodeMike Jaquish, REALTOR®

919-880-2769 www.RealtyArts.com

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Independent Broker/Owner, Realty Arts

130 Towerview Court,

Cary, NC

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Rainer
259,548
Ellie Shorb
Compass Real Estate - Chevy Chase, MD
Realtor DC, MD & VA Luxury Home Expert

Wow! Yea... We aren't supposed to go around dissing other agents - the broker really sank to a low on this one. Perhaps in need of some management training, no? It is too bad, but in every business there are folks who behave this way.

Dec 29, 2010 01:15 AM #1
Rainmaker
313,528
Glenn Roberts
Retired - Seattle, WA

A low blow is usually delivered by the insecure in hopes of raising his own stature, but the opposite happens.

Dec 29, 2010 01:32 AM #2
Rainmaker
289,437
Ellie Penaranda
239.776.5077 Downing-Frye Realty - Naples, FL
Naples Florida Real Estate - Waterfront & Beach Co

Good morning Mike - maybe that broker needs to set himself as a role model first.  Like you said, our clients expect us to wade through whatever to bring them the home they want.  I try to concentrate all my efforts on my client and shut the ugly world around us, out.

Dec 29, 2010 01:37 AM #3
Rainmaker
786,657
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Ellie S.,

Maybe the behavior goes deeper than management training could fix.

Glenn,

Yes.

Ellie P.,

Yes, top down modelling founded in character is a great start to building a good workplace.

Dec 29, 2010 01:56 AM #4
Rainmaker
207,865
Erby Crofutt
B4 U Close Home Inspections&Radon Testing (www.b4uclose.com) - Lexington, KY
The Central Kentucky Home Inspector, Lexington KY

Sounds like he needed some thick chest waders to get that offer delivered.  It's one thing to fuss among office mates, but to expose it to the rest of the world is just wrong.

Dec 29, 2010 04:17 AM #5
Rainmaker
786,657
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Erby,

Yep.  And I prefer open fussing.  I would rather pull the knife out of my chest than out of my back....

Dec 29, 2010 06:38 AM #6
Rainmaker
1,477,228
Maureen McCabe
HER Realtors - Columbus, OH
Columbus Ohio Real Estate

That is such a sad story!!! 

 

Dec 29, 2010 08:13 AM #7
Rainmaker
786,657
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Maureen,

It truly, truly is.

Dec 29, 2010 08:15 AM #8
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Mike Jaquish

919-880-2769 Cary, NC, Real Estate
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